John Goode | Page 12

exceptionaly friendly and courtious staff. Expert in customer service with a friendly and experienced staff. Makes you feel right at ease when you hand the your keys off knowing your investment Expert in customer service with a friendly and experienced staff. Makes you feel right at ease when you hand the your keys off knowing your investment is in good qualified and skilled hands. They do it right the first time no worries about a second. Surprised me with a complimentary car wash as well. Highly recommended coming from someone who usually dose their own work too his vehicle's due too the incompetence of most dealerships nowadays. More

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Nice and efficient. This was a great service experience. It is unfortunate that I just sold my Honda this week do I won't have a reason to come back. This was a great service experience. It is unfortunate that I just sold my Honda this week do I won't have a reason to come back. More

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Came through on doing the right thing I had a punctured condenser grill in my brand new 2016 CRV. When and how the puncture got there was up to debate, we'll say, but with just over a thou I had a punctured condenser grill in my brand new 2016 CRV. When and how the puncture got there was up to debate, we'll say, but with just over a thousand miles on the car and less than two months of ownership, a $650.00 repair job to replace the entire condenser and recharge the coolant was not something I was too keen on indulging. Thankfully, the guys worked with me on the issue and arranged for the part to be reinstalled free of charge. It was the right thing to do. I'm not saying that merely because it benefitted my wallet, either. Had I been forced to foot the bill for such a costly repair charge about a month after driving it off the lot, I would have taken a dim view of Lou Sobh, and Honda overall for the lack of good will. Thankfully, reason prevailed. The service team at Lou Sobh has earned my respect and won me over as a Honda fan. I can't praise them enough. More

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Exception Prompt Professional Service -Service Department Lube Oil and Filter in 19 minutes! I purchased two new cars for teenage sons in the past 12 months. The first purchase was NOT at Lou Sobh and the ser Lube Oil and Filter in 19 minutes! I purchased two new cars for teenage sons in the past 12 months. The first purchase was NOT at Lou Sobh and the service experiences of the first car have been terrible! Needless to say we didn't go back to buy at that dealer and started to explore alternate brands. Glad we looked at the Honda and our experience has been nothing but first class! More

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Was there for Oil change and coolant Went there for oil change, representative was considerate to demonstrate needed changes and what were needed in future. It was a pleasant stay while w Went there for oil change, representative was considerate to demonstrate needed changes and what were needed in future. It was a pleasant stay while waiting. More

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John did an excellent job checking everything and explaining what needed to be done and why. Very courteous and thorough. Mechanic was also very good what needed to be done and why. Very courteous and thorough. Mechanic was also very good More

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My best service visit! My husband spoke with Harold about my car issues on the phone. By the time I arrived there, he already had coordinated with the team everything to tak My husband spoke with Harold about my car issues on the phone. By the time I arrived there, he already had coordinated with the team everything to take care of my car. This wasn't my first visit to the service department but certainly it has been the best. Thank you! More

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Service Superb The service advisor cared for my car as if it was his. I appreciate John's help and advise. I can always count on a good diagnosis from the service de The service advisor cared for my car as if it was his. I appreciate John's help and advise. I can always count on a good diagnosis from the service department. More

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New Tires Quick and curteous service. This is my fourth visit for my 2 Honda's. I'm satisfied with this dealership, and have recommended them to others. Quick and curteous service. This is my fourth visit for my 2 Honda's. I'm satisfied with this dealership, and have recommended them to others. More

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