John takes real interest in his customers.
He never pressures me to do a repair or service that's not urgent or necessary. Very happy with the experience.
He never pressures me to do a repair or service that's not urgent or necessary. Very happy with the experience.
More
by Randy
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode
Dec 23, 2025 -
Lou Sobh Honda responded
Thank you so much for the positive review!
No additional comment is being added to this review since
I usually do not add additional comment.
I usually do not add additional comment.
More
by lummusrichard
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2025 -
Lou Sobh Honda responded
Thank you so much for the 5 star review!
Excellent.
It was fast, comfortable and in my case, free. Could not have been easier, my best ever auto service experience
It was fast, comfortable and in my case, free. Could not have been easier, my best ever auto service experience
More
by cakasabian
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode
Dec 19, 2025 -
Lou Sobh Honda responded
Thank you so much for the positive review!
John Goode was an absolute pleasure to work with.
I will be looking for John for all my next appointments at the dealership . Lou sobh is a great dealership. Thank you guys .
I will be looking for John for all my next appointments at the dealership . Lou sobh is a great dealership. Thank you guys .
More
by jasonrlantz
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode
Went in for an oil change (should of never sent my son in
alone) we had purchased a package when we bought the vehicle and now all of a sudden it's not valued at this dealership when we were told different w
alone) we had purchased a package when we bought the vehicle and now all of a sudden it's not valued at this dealership when we were told different when bought the package. We had two oil changes at this dealership already. Frustrating.
More
by Brendalanuza
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode
Dec 15, 2025 -
Lou Sobh Honda responded
Good morning. We have looked into this issue and have found that the maintenance package you are referring to can only be honored at Mall of Georgia, there is no CPO oil change associated with this VIN number through American Honda. If a guest has a pre-paid maintenance contract with a third party, we are happy to claim it, as they will re-imburse us. However in this case, it appears that it can only be honored at Mall of Georgia. We are sorry for this confusion but it seems that maybe Mall of Georgia may have misled you to this fact. We want clear transparency with our guests and I am sure that although this situation does not sit well with you, you may come to understand that Mall of Georgia is the true party at fault. Please let us know if there is anything we can help you with to resolve this problem through them, as we would be happy to help.
Good service Good service great customer service
excellent job Definitely come back to make my car maintenance
excellent job Definitely come back to make my car maintenance
More
by edilopez07
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode
Dec 16, 2025 -
Lou Sobh Honda responded
Thank you for your 5 star review, we're so glad our team delivered excellent customer service! We look forward to helping you again in the future!
Quick and easy Honda is always a joy to deal with!
Quick and Easy Fast
Quick and Easy Fast
More
by perryfranciswedding
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode
Dec 15, 2025 -
Lou Sobh Honda responded
Thank you for your 5 star review! We are proud to have John on our team and we look forward to helping you again in the future for all your vehicle needs!
I got great service on my express oil change.
John Goode went over everything that I needed on my next visit.
John Goode went over everything that I needed on my next visit.
More
by southern36
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode
Dec 11, 2025 -
Lou Sobh Honda responded
Thank you for your 5 star review and trusting Lou Sobh Honda with your vehicle needs!
Purchased my car there and they have serviced it since
2018 with great service and friendly technicians. Great job service team
2018 with great service and friendly technicians. Great job service team
More
by JAX95501
Verified Customer
Verified Customer
Service Price Transparency
Jan 05, 2026 -
Lou Sobh Honda responded
Thank you for your loyalty and kind words! We’re thrilled to hear you’ve trusted us with your vehicle since 2018 and that our service team continues to provide great care. We appreciate your support and look forward to serving you for many more years!
I needed to get a estimate for my van.
John helped me get into a loaner because of my recall and was very understanding of me not going ahead with repairs due the cost
John helped me get into a loaner because of my recall and was very understanding of me not going ahead with repairs due the cost
More
by diazshaw
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode