77 Reviews of John Goode
September 22, 2017
AIRBAG REPLACEMENT Facility designed for efficiency and customer services. Clean, comfortable, and convenient waiting area. Time for repair was discussed and time was me Facility designed for efficiency and customer services. Clean, comfortable, and convenient waiting area. Time for repair was discussed and time was met. Car was washed before returned to me. Great service!! More
September 19, 2017
Very good customer service Because they are so gentle with the customer and the service is fast. they explain to the customer what happened with the car all time. Because they are so gentle with the customer and the service is fast. they explain to the customer what happened with the car all time. More
August 18, 2017
Professional, knowledgeable and friendly. Had a couple of recalls that needed to be done. They fixed the problem and informed me of other maintenance needed. I would return for service/sales i Had a couple of recalls that needed to be done. They fixed the problem and informed me of other maintenance needed. I would return for service/sales in the future. More
Other Employees Tagged: David Wikle , Sally Hayner
August 14, 2017
First service (oil change etc) trip Took new 2017 Ridgeline to dealer for its initial servicing. Service writer was excellent, knowledgeable and friendly. He gave the proper discounts Took new 2017 Ridgeline to dealer for its initial servicing. Service writer was excellent, knowledgeable and friendly. He gave the proper discounts so pricing was great. No complaints for this visit. More
July 10, 2017
Oil Change in lickity split Just needed an oil change and tire rotation. I was politely greeted upon my arrival and John had me back on the road in no time. Just needed an oil change and tire rotation. I was politely greeted upon my arrival and John had me back on the road in no time. More
June 27, 2017
Great service Our new 2017 CRV was due for routine maintenance- oil change and tire rotation. The tire pressure light came on th day before we took the car in. The Our new 2017 CRV was due for routine maintenance- oil change and tire rotation. The tire pressure light came on th day before we took the car in. The service writer assured us they would locate problem. We were. kept informed the service technician found a nail in sidewalk. Gave us an estimate and told us they would call when ready. Everyone was polite professional and the tire repair came in under the estimate. They took the time to explain the service to me. I would highly recommend dealership. Our salesman even stopped to say hi and asked how we were doing and if we needed anything. More
Other Employees Tagged: Herve Hanyurwimfura
June 18, 2017
Superior customer service. I continue to have my Honda Ridgeline serviced at Lou Sobh because I am treated like a VIP. They understand that repeat customers are created by solvi I continue to have my Honda Ridgeline serviced at Lou Sobh because I am treated like a VIP. They understand that repeat customers are created by solving problems and not creating them More
Other Employees Tagged: Justin Britt
June 06, 2017
Excellent service call Great experience, I always hate going to a service dept, but going to Lou sobh is great. I was quoted a two hour wait time which was expected but I wa Great experience, I always hate going to a service dept, but going to Lou sobh is great. I was quoted a two hour wait time which was expected but I was out in an hour and 20 min More
May 28, 2017
Excellence My appointment for a 30,000 mile service on my Accord was smooth as silk. I dropped off my car, chose the level of service I wanted (standard), was gi My appointment for a 30,000 mile service on my Accord was smooth as silk. I dropped off my car, chose the level of service I wanted (standard), was given the price I would pay and picked up a rental car for the day (this was included in the service price). To my surprise, I was notified that my car was ready within 21/2 hours. I returned the rental car and picked up my car that is now ready for many more problem free miles- oh! and it was Washed as well. Friendly, competent and timely excellent servic. More
May 21, 2017
oil change quick in and out. was greeted by service manager and mr. goode addressed me as miss lu anne. buying a car is easy and can be done anywhere. I alway quick in and out. was greeted by service manager and mr. goode addressed me as miss lu anne. buying a car is easy and can be done anywhere. I always tell my daughter it is the service department that makes a dealership More
Other Employees Tagged: David Wikle

