John Goode
John Goode at Lou Sobh Honda

John Goode | Page 4

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

4.8
92 Reviews
4.8

92 Reviews

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92 Reviews of John Goode

December 23, 2025

Dealership Rating
Employee Rating

John takes real interest in his customers. He never pressures me to do a repair or service that's not urgent or necessary. Very happy with the experience. More

by Randy
Recommend Dealer
Yes

Other Employees Tagged: John Goode

Dec 23, 2025

Lou Sobh Honda responded

Thank you so much for the positive review!

December 17, 2025

Dealership Rating
Employee Rating

No additional comment is being added to this review since I usually do not add additional comment. More

by lummusrichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Cullen

Dec 19, 2025

Lou Sobh Honda responded

Thank you so much for the 5 star review!

December 16, 2025

Dealership Rating
Employee Rating

Excellent. It was fast, comfortable and in my case, free. Could not have been easier, my best ever auto service experience More

by cakasabian
Recommend Dealer
Yes

Other Employees Tagged: John Goode

Dec 19, 2025

Lou Sobh Honda responded

Thank you so much for the positive review!

December 16, 2025

Dealership Rating
Employee Rating

John Goode was an absolute pleasure to work with. I will be looking for John for all my next appointments at the dealership . Lou sobh is a great dealership. Thank you guys . More

by jasonrlantz
Recommend Dealer
Yes

Other Employees Tagged: John Goode

December 15, 2025

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Employee Rating

Went in for an oil change (should of never sent my son in alone) we had purchased a package when we bought the vehicle and now all of a sudden it's not valued at this dealership when we were told different w More

by Brendalanuza
Recommend Dealer
No

Other Employees Tagged: John Goode

Dec 15, 2025

Lou Sobh Honda responded

Good morning. We have looked into this issue and have found that the maintenance package you are referring to can only be honored at Mall of Georgia, there is no CPO oil change associated with this VIN number through American Honda. If a guest has a pre-paid maintenance contract with a third party, we are happy to claim it, as they will re-imburse us. However in this case, it appears that it can only be honored at Mall of Georgia. We are sorry for this confusion but it seems that maybe Mall of Georgia may have misled you to this fact. We want clear transparency with our guests and I am sure that although this situation does not sit well with you, you may come to understand that Mall of Georgia is the true party at fault. Please let us know if there is anything we can help you with to resolve this problem through them, as we would be happy to help.

December 13, 2025

Dealership Rating
Employee Rating

Good service Good service great customer service excellent job Definitely come back to make my car maintenance More

by edilopez07
Recommend Dealer
Yes

Other Employees Tagged: John Goode

Dec 16, 2025

Lou Sobh Honda responded

Thank you for your 5 star review, we're so glad our team delivered excellent customer service! We look forward to helping you again in the future!

December 11, 2025

Dealership Rating
Employee Rating

Quick and easy Honda is always a joy to deal with! Quick and Easy Fast More

by perryfranciswedding
Recommend Dealer
Yes

Other Employees Tagged: John Goode

Dec 15, 2025

Lou Sobh Honda responded

Thank you for your 5 star review! We are proud to have John on our team and we look forward to helping you again in the future for all your vehicle needs!

December 09, 2025

Dealership Rating
Employee Rating

I got great service on my express oil change. John Goode went over everything that I needed on my next visit. More

by southern36
Recommend Dealer
Yes

Other Employees Tagged: John Goode

Dec 11, 2025

Lou Sobh Honda responded

Thank you for your 5 star review and trusting Lou Sobh Honda with your vehicle needs!

December 09, 2025

Dealership Rating
Employee Rating

Purchased my car there and they have serviced it since 2018 with great service and friendly technicians. Great job service team More

by JAX95501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Staray

Jan 05, 2026

Lou Sobh Honda responded

Thank you for your loyalty and kind words! We’re thrilled to hear you’ve trusted us with your vehicle since 2018 and that our service team continues to provide great care. We appreciate your support and look forward to serving you for many more years!

December 02, 2025

Dealership Rating
Employee Rating

I needed to get a estimate for my van. John helped me get into a loaner because of my recall and was very understanding of me not going ahead with repairs due the cost More

by diazshaw
Recommend Dealer
Yes

Other Employees Tagged: John Goode

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