John Goode
John Goode at Lou Sobh Honda

John Goode | Page 4

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

4.8
123 Reviews
4.8

123 Reviews

Write a Review

123 Reviews of John Goode

June 05, 2026

Dealership Rating
Employee Rating

Dealer could have asked during appointment set up if we had replaced the factory wheels More

by no52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 10, 2026

Lou Sobh Honda responded

Thank you for your feedback. We appreciate you bringing this to our attention and apologize for any inconvenience. We understand how asking about aftermarket or replacement wheels during the appointment scheduling process could have helped avoid confusion and better prepared our team for your visit. We value your input and will share it with our staff as we continue working to improve our processes. If you would like to discuss your experience further, please feel free to reach out to our General Manager, Reza, at reza@lousobhhonda.com. We appreciate the opportunity to serve you and hope to earn your complete satisfaction in the future.

June 02, 2026

Dealership Rating
Employee Rating

Always great people from sales to service. .really appreciated fix on my leaking headlight unit during my service appt. which saved me a 4 hour round trip if l had to come back More

by couturesgallery
Recommend Dealer
Yes

Other Employees Tagged: John Goode

Jun 10, 2026

Lou Sobh Honda responded

Thank you for your continued support! We're happy to hear John and our team were able to address your leaking headlight during your service appointment and save you an extra trip. Providing thorough and convenient service is always our goal, and we appreciate your kind words.

June 02, 2026

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I have always trusted my services with Lou Sohb and the advisors I have worked with. I have not felt this confident with any other vehicle service providers. Because of this, we just purchased another vehi More

by hnesfeder
Recommend Dealer
Yes

Other Employees Tagged: John Goode

Jun 10, 2026

Lou Sobh Honda responded

Thank you for your continued trust and loyalty! It means a great deal to know that our service team has earned your confidence over the years. We're honored that your positive service experiences played a role in your decision to purchase another vehicle from us for your teen. We truly appreciate your support and look forward to serving your family for years to come.

May 28, 2026

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I have always been totally satisfied with my dealings with y’all. Prior to going for service I spoke to John on the phone inquiring about tires. He was extremely helpful. I did purchase 2 tires and y'all More

by eileenspar
Recommend Dealer
Yes

Other Employees Tagged: John Goode

May 30, 2026

Lou Sobh Honda responded

Thank you for your continued trust in Lou Sobh Honda! We're delighted to hear John was so helpful when discussing tire options and that you were pleased with the purchase and installation process. We truly appreciate your loyalty and look forward to serving you again in the future.

May 27, 2026

Dealership Rating
Employee Rating

It was a really good and friendly experience. I received all the service that I needed for my truck. I will continue to do business with Lou Sobh Honda More

by southern36
Recommend Dealer
Yes

Other Employees Tagged: John Goode

May 30, 2026

Lou Sobh Honda responded

Thank you for the great review! We're pleased to hear that John provided a friendly experience and that all of your service needs were taken care of. Your continued trust means a lot to us, and we look forward to serving you again in the future. Thank you for choosing Lou Sobh Honda!

May 27, 2026

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I referred my son here which he did end up buying a car from a salesman that John recommended. I was told by the salesman that I would receive a $100 for the referral. It has been almost 3 months. Every More

by Stuart
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
May 28, 2026

Lou Sobh Honda responded

Stuart, we sincerely apologize for the frustration and delay regarding your referral reward. We appreciate you referring your son to us and understand your disappointment with the lack of follow-through. Please email our General Manager, Reza, at reza@lousobhhonda.com so we can personally look into this and make things right for you as quickly as possible.

May 23, 2026

Dealership Rating
Employee Rating

Excellent service managers who listen on what your issues are. Actually listened to what I had already done to test and rule out issues. More

by MCNEKEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Britt

May 30, 2026

Lou Sobh Honda responded

Thank you for your review! We're glad to hear John, Justin, and the team took the time to listen carefully and understand the work you had already completed. Providing attentive service and working collaboratively with our customers is important to us. We appreciate your trust in Lou Sobh Honda and look forward to serving you again!

May 15, 2026

Dealership Rating
Employee Rating

I always bring my vehicle to Lou Sobh Honda because the staff is very friendly and knowledgeable. They quickly and efficiently get the job done. More

by cbmattie
Recommend Dealer
Yes

Other Employees Tagged: John Goode

May 18, 2026

Lou Sobh Honda responded

Thank you for your continued trust in Lou Sobh Honda! We’re happy to hear our team continues to provide friendly, knowledgeable, and efficient service. We truly appreciate your support!

May 06, 2026

Dealership Rating
Employee Rating

I always get promptly in and out with John Goode. He is always upfront with any service issues, but no pressure to get into more service needed. The team are really good and friendly. More

by southern36
Recommend Dealer
Yes

Other Employees Tagged: John Goode

May 14, 2026

Lou Sobh Honda responded

Thank you for your continued support! We’re glad John and the team consistently provide honest, friendly, and efficient service during your visits. We appreciate your trust in Lou Sobh Honda!

April 30, 2026

Dealership Rating
Employee Rating

He was nice and very honest. I do not like that Honda was not able to fix my fuel door because it wasn’t doing the thing needed so he could see it. He told me that I could bring More

by suehalcomb
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Staray

May 02, 2026

Lou Sobh Honda responded

Thank you for your feedback. We’re glad to hear John provided honest and helpful service. We understand how frustrating intermittent issues can be, and we’re always here if you decide to bring your vehicle back in for another look. We truly appreciate you choosing Lou Sobh Honda.

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