John Goode | Page 5

I've been a Honda automobile since 1998. I've owned 1 Passport, 2 CRV's and 1 Pilot. Lou Sobh Honda has THE BEST SERVICE DEPARTMENT that I've ever experienced. Tom Reid Lawrenceville, GA I've owned 1 Passport, 2 CRV's and 1 Pilot. Lou Sobh Honda has THE BEST SERVICE DEPARTMENT that I've ever experienced. Tom Reid Lawrenceville, GA More

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The people are nice, understanding customers need but I think it is too expensive for a brand new car and also is nice to have the hot chocolate please. Thank you for your service. think it is too expensive for a brand new car and also is nice to have the hot chocolate please. Thank you for your service. More

by MaryAnn Etienne Verified Customer Verified Customer

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Good service, helpful and explained everything in details, answered all questions which i asked before service. details, answered all questions which i asked before service. More

by vimunet Verified Customer Verified Customer

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Great service. Check in was easy. When they could not finish the job because of a missing part, they quickly set me up with a rental car. The job was finished the f Check in was easy. When they could not finish the job because of a missing part, they quickly set me up with a rental car. The job was finished the following day. More

by ron.burnette Verified Customer Verified Customer

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Authentic sales and service Everyone seemed sincerely focused on the customers experience Have a good day focused on the customers experience Have a good day More

by leaguer8 Verified Customer Verified Customer

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May of 2025 seals were replaced. Was not the outcome I expected. It was explained to me how the seals are shipped and that was probably the reason the seals did not lay/ meet, for Was not the outcome I expected. It was explained to me how the seals are shipped and that was probably the reason the seals did not lay/ meet, for example in corners was told to let the Summer heat bake the seals to see if it changed matters. And oh, my warranty didn’t expire until April so I had plenty of time. Later in the Summer I went back in staying the guck slopped on the Sashes would not come off, even with a detail place trying to remove the stains. I was told the dealership would replace the Sashes as a one time.good will jester. First of all, it wasn’t my xxxx up. Second of all the service ticket never revealed the issue with the Sashes was due to their installation. Thirdly, since it was due to them, did they suck up the cost for the parts and labor, or bill it as under my warranty.. November, I’m driving on the express way in TN when I hear an awful sound . I pull over and see one Sash just hanging by a thread. Made an appointment when I returned home. Sash was replaced. Three weeks ago I took my vehicle in cause I noticed an area was lifting on that same Sash. It was replaced. Not perfect, but replaced. In an hour I noticed it lifting a little bit, and after three ours a good portion had bowed out/ detached. Now I’m to make an appointment for service again. Perhaps a Honda body shop is the route should should take., More

by Lucilu5thof8 Verified Customer Verified Customer

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The person that waited on me was very nice and professional. I have questions about my maintenance agreement and he answered it for me. professional. I have questions about my maintenance agreement and he answered it for me. More

by lindellareynolds1 Verified Customer Verified Customer

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John is always so helpful and attentive. He gives updates as my car in the shop. He is an asset to the Lou Sohb Honda service department! He gives updates as my car in the shop. He is an asset to the Lou Sohb Honda service department! More

by apothecarrie Verified Customer Verified Customer

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Easy in, attentive service and very good amenities (coffee, WiFi, etc. ) while I waited and service was very fast. (coffee, WiFi, etc. ) while I waited and service was very fast. More

by jeffboswell18 Verified Customer Verified Customer

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John Goode is an excellent employee. Very concerned about the customer. Service department were very pleasant and helpful. Very concerned about the customer. Service department were very pleasant and helpful. More

by Rarrl1954 Verified Customer Verified Customer

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