John Goode | Page 5

Lou Sobh Honda responded

Thank you for your kind feedback! We're happy to hear John and our team made your visit enjoyable and kept you informed about future service needs. We're also glad you enjoyed the refreshments while you waited. We appreciate your business and look forward to seeing you again at Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for your kind words! We're delighted to hear that Heather and the team continue to provide a phenomenal experience. Knowing that you drive 45 minutes to visit us means a great deal. We truly appreciate your loyalty and look forward to serving you for years to come.

Lou Sobh Honda responded

Thank you for your thoughtful review! We're glad you find our online service records convenient and that our team has provided thorough and professional care. We truly appreciate your continued trust in Lou Sobh Honda.

Lou Sobh Honda responded

Thank you for your feedback. We appreciate you bringing this to our attention and apologize for any inconvenience. We understand how asking about aftermarket or replacement wheels during the appointment scheduling process could have helped avoid confusion and better prepared our team for your visit. We value your input and will share it with our staff as we continue working to improve our processes. If you would like to discuss your experience further, please feel free to reach out to our General Manager, Reza, at reza@lousobhhonda.com. We appreciate the opportunity to serve you and hope to earn your complete satisfaction in the future.

Lou Sobh Honda responded

Thank you for your continued support! We're happy to hear John and our team were able to address your leaking headlight during your service appointment and save you an extra trip. Providing thorough and convenient service is always our goal, and we appreciate your kind words.

Lou Sobh Honda responded

Thank you for your continued trust and loyalty! It means a great deal to know that our service team has earned your confidence over the years. We're honored that your positive service experiences played a role in your decision to purchase another vehicle from us for your teen. We truly appreciate your support and look forward to serving your family for years to come.

Lou Sobh Honda responded

Thank you for your continued trust in Lou Sobh Honda! We're delighted to hear John was so helpful when discussing tire options and that you were pleased with the purchase and installation process. We truly appreciate your loyalty and look forward to serving you again in the future.

Lou Sobh Honda responded

Thank you for the great review! We're pleased to hear that John provided a friendly experience and that all of your service needs were taken care of. Your continued trust means a lot to us, and we look forward to serving you again in the future. Thank you for choosing Lou Sobh Honda!

Lou Sobh Honda responded

Stuart, we sincerely apologize for the frustration and delay regarding your referral reward. We appreciate you referring your son to us and understand your disappointment with the lack of follow-through. Please email our General Manager, Reza, at reza@lousobhhonda.com so we can personally look into this and make things right for you as quickly as possible.

Lou Sobh Honda responded

Thank you for your review! We're glad to hear John, Justin, and the team took the time to listen carefully and understand the work you had already completed. Providing attentive service and working collaboratively with our customers is important to us. We appreciate your trust in Lou Sobh Honda and look forward to serving you again!