John Goodpaster | Page 13

John was great. I live out of town and he made it easy.. made sure the vehicle I was interested in was ready for me. Highly recommend I live out of town and he made it easy.. made sure the vehicle I was interested in was ready for me. Highly recommend More

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Ed Martin Toyota has always been professional, polite and helpful with our vehicle purchase, financial and in service the department. I highly recommend them! Thank you! helpful with our vehicle purchase, financial and in service the department. I highly recommend them! Thank you! More

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This is the third new Toyota we have bought from Ed Martin Toyota since 2005, first at their earlier Anderson location, and in 2021 and 2023 at their Fishers location. We have gone back to Ed Martin T Martin Toyota since 2005, first at their earlier Anderson location, and in 2021 and 2023 at their Fishers location. We have gone back to Ed Martin Toyota for a reason, both our satisfaction with their sales and service and better than other dealers we have visited. Sales staff John Goodpaster did the usual job of giving a test drive in a similar 2023 RAV4, but then when we laid out the model and options we wanted to order, he and his staff helped us fine tune our order to greatly reduce the delivery time from an estimated year to under 3 months because they knew the models and option configurations that Toyota was most likely to build the soonest. He and financial staff Xavier Potter worked with us on adding a protection package and extended warranty as we had a very tight dollar range on those products we were working to. Also, thanks to GM Eric Sarjeant for continuing Ed Martin Toyota with the reputation and tradition it has earned over many years. More

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very clean, friendly environment. Appreciated the amenities provided during the wait times, overall my experience was very good Appreciated the amenities provided during the wait times, overall my experience was very good More

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Good but not Great received a vehicle after 2 days waiting still dirty, food between seats. Dealership is first class with amenities and friendliness. 👍 Looked a 2 cars both were 2020 both had exte waiting still dirty, food between seats. Dealership is first class with amenities and friendliness. 👍 Looked a 2 cars both were 2020 both had exterior damage 1 owners. Bought the best of the 2 in my opinion. 30k vehicles More

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Very polite people, good customer care and they regularly check your status to see if you need help to complete your purchase. check your status to see if you need help to complete your purchase. More

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Fair pricing, the financing process was quick and efficient, John was a good communicator for without excessive contacts efficient, John was a good communicator for without excessive contacts More

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John was very personable and help direct me to the correct vehicle for my needs. Thank you for making this purchase smooth! correct vehicle for my needs. Thank you for making this purchase smooth! More

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We had a great experience with John Goodpaster and the entire Ed Martin Toyota team. We appreciate their honest and upfront approach. Would definitely recommend to others. entire Ed Martin Toyota team. We appreciate their honest and upfront approach. Would definitely recommend to others. More

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We went to a few different dealerships and this one was by far the most fair and friendly. We are extremely happy with our purchase and the whole process was very easy. We knew exactly what we wanted and w by far the most fair and friendly. We are extremely happy with our purchase and the whole process was very easy. We knew exactly what we wanted and what we wanted to spend and they were able to get us exactly what we wanted. If we ever need another vehicle we would do business with them again. More

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