My sales person was by far amazing I work in a dealership and he was amazing fianince was amazing as well. Keep the sales person for ever if you can hard time find people like him
"The salesman is unprofessional and ignorant "
The sales person Ed Perry is a terrible liar. He never tried to keep me informed. He looked like a bum when I got there. I gave him a two hour notice before I got there and the car wasn't ready. He has no concern for other peoples time. I would never work with him again or refer anyone to him. John Grundy was pleasant. The finance guy was very professional.
Other Employees Tagged:
"Good prices and weak customer service."
Rep did not have a good understanding of the features of the car and was kind of rude. He also seemed disinterested in selling the car.
"Great experience, even after purchasing a truck! "
Great experience from start to finish. The sales team was helpful and answered all of my questions. After I bought the truck, they had to install running boards and they gave me a loaner vehicle, then delivered my vehicle to me. Also, when I arrived to the dealership, they were cooking out and invited me to have a burger! Seems like it would even be a great place to work. The only negative thing that I have to say is that no one thoroughly explained OnStar, the infotainment center or any other features. Not a huge deal. I’m slowly figuring it out but it would’ve been helpful if someone explained it to me. Other than that, everything was great!! Great job!
"2019 Traverse Purchase"
Fair vehicle pricing but purchase took over 4.5 hours after we selected a vehicle. Each trip to the manager during negotiations took 20+ minutes. After two hours of negotiating it took over an hour to even start doing paperwork, Another hour to do the paperwork and another 30 minutes to wait for the car to come out of detailing. I purchased a vehicle last year from another dealer and I drove off the lot with the new car 45 minutes after I got there and that included appraising and trading in my old car! Bomnin had already appraised my trade in on a prior visit.
All of the paperwork is provided on a USB stick. I requested they also print a paper copy but said they couldn't do that for me. So I have to print my own copies from home.
Overall, we are happy with our purchase but the purchase process was long and tedious.
"Service ok but not what was expected a"
We felt With our first purchase two weeks ago it was a great experience now that we bought another vehicle to weeks later we felt unappreciative at this visit Our first purchase was 30,000 our second purchase two weeks later was 58,000
Victor made my wife and I comfortable during the buying process. He was helpful and willing to show us everything we asked for. Keep up the good work!
The customer service at Bomnin Chevrolet is absolutely excellent especially Felix the associate that helped me find my dream car! I would refer them to my friends and family! They were so great when my brother in law bought his car last month that I came back today and we bought our new family car!
Excellent, Sales Representive is so patience and explained everything. Showed all the vechiles which i requested. I recommend this dealer to my friends and family.
"Awesome customer service"
- Colorado 19
Had the best dealer experience ever. Felix and Rudy handled everting quick easy and no hassle best price in Virginia! Decently worth the distance Best service and would recommend to everyone!