John Hall

Words can’t explain how grateful I am for everyone at Suburban Toyota in Farmington Hills. They have truly been a blessing to me and my growing family. I wasn’t even in the market for a new car, but u Suburban Toyota in Farmington Hills. They have truly been a blessing to me and my growing family. I wasn’t even in the market for a new car, but unfortunately the Kia boys got me and stole my 2022 Kia Optima. The timing couldn’t have been worse—being so close to my due date with my first child, I didn’t need any added stress. I also no longer wanted another Kia or a car with a K in it as a matter of fact! I had a loan from my credit union but kept getting turned away by dealerships because I didn’t have extra funds to add on top of the check. But God… and John, along with the whole Suburban Toyota team, made it happen. Now, I won’t lie—I was turned down at first. But unlike others, they said they’d keep in touch if something changed. Not long after, I got that text: “Come on in and pick up your new car with the check you have in hand.” Not only did I get my car, but a sweet saleswoman even surprised me with a banana and Oreo’s—because we all know, the way to a pregnant woman’s heart is through snacks and stress relief. 🥹💙 From this day forward, Suburban Toyota is family. Especially John, who was truly God-sent. And as proof that everything works out the way it should, right as I was signing for my brand-new car and pulling off the lot, I got an email that my insurance had finally paid off the stolen Kia—lifting the stress of worrying about two car notes. 🙌🏾 Huge shoutout to John and the whole Suburban Toyota team, and of course Jeremy, who stayed late as the last one in the building to help finish our paperwork (while putting up with all my husband’s new dad jokes 😂). And get this—the very next day after signing, we realized I had forgotten to sign something. Instead of making me drive 40 minutes back, they literally sent someone to my house so I didn’t have to stress or travel. That’s real customer care right there! Love you guys forever! 💙 If you’re looking for a car, make sure you stop in and see John and the crew—you won’t regret it. And if you want the full storytime, head over to my YouTube channel 👉🏾 Charvon Renee — video titled “Here’s My Testimony… God Showed Me I’m His Favorite.” 🫣 (and yes, this is a shameless YouTube plug because your girl is trying to grow her channel 🎥😂 so go like, comment, and subscribe!) More

Report | Print

Everyone was very friendly and patient with me as I test drove multiple cars before choosing the right one for me. drove multiple cars before choosing the right one for me. More

Report | Print

John was exceptional to work with. He had a great understanding of the vehicle being purchased and an appreciation for my wants and needs as the buyer. I would highly recommend him to He had a great understanding of the vehicle being purchased and an appreciation for my wants and needs as the buyer. I would highly recommend him to anyone looking to purchase a vehicle . More

Report | Print

When I called and talked to John, he took care of me and honored a price that I was given. He treated me fair and made the process smooth. honored a price that I was given. He treated me fair and made the process smooth. More

Report | Print

Everyone at this dealership is extremely friendly and welcoming. They are efficient and considerate of their customers time. The leasing process was made very simple and not stressful at all. I would hig welcoming. They are efficient and considerate of their customers time. The leasing process was made very simple and not stressful at all. I would highly recommend this dealership. More

Report | Print

Stopped on my way to another dealership sales man answered my two questions no pressure cut the deal on the spot never made it to the other dealership excellent job answered my two questions no pressure cut the deal on the spot never made it to the other dealership excellent job More

Report | Print

John was great, very transparent and made the process quick and simple. I would highly recommend him, for anyone looking to purchase a vehicle. quick and simple. I would highly recommend him, for anyone looking to purchase a vehicle. More

Report | Print

John and Erin made sure my purchase go very smoothly even with any minor hiccups they still accommodated to my needs even with any minor hiccups they still accommodated to my needs More

Report | Print

John was the best I've ever worked with! He was so approachable, honest, easy going and I will recommend him to my closest friends and family. John you're the best!! He was so approachable, honest, easy going and I will recommend him to my closest friends and family. John you're the best!! More

Report | Print

Our experience with our sales Agent John Hall, Managers James Gerard and James Mitchell, as well as Issa and Alex from finance, was extremely satisfactory. All parties involved were transparent, easy to de James Gerard and James Mitchell, as well as Issa and Alex from finance, was extremely satisfactory. All parties involved were transparent, easy to deal with and met expectations, and respected our time. I would recommend this sales team and dealership to anyone looking for a Toyota. We are more than happy with our Land Cruiser. Other Toyata Dealers in Metro Detroit failed at providing this level of Customer Service. We are happy we took our business here. More

Report | Print