John Hart | Page 5

Best car purchasing experience In summary, a perfect white glove, no BS experience. My salesman was john hart - all around good guy who knows his product and knows how to tailor t In summary, a perfect white glove, no BS experience. My salesman was john hart - all around good guy who knows his product and knows how to tailor the process to the specific customer tastes (and quirks). Everyone else with whom I met were quality individuals as well. I've never written commentary or recommended a dealership but I will recommend john and mercedes Benz of Manhattan. More

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John Hart & MB Manhattan - Second To None John Hart is an exceptional employee and asset to MBUSA. As my point of contact from start to finish, John worked diligently to accommodate my needs John Hart is an exceptional employee and asset to MBUSA. As my point of contact from start to finish, John worked diligently to accommodate my needs in my pursuit of a new 2015 C300. John went above and beyond to ensure I was getting the best possible price without sacrificing the features that make a Mercedes a powerful driving machine. He is extremely knowledgeable about current incentives and goes the extra mile to guarantee satisfaction. I value, trust, and respect the hard work that John puts in to make every single client feel important and understood. His professionalism and attention to detail is impeccable. I wouldn't consider doing business with anyone else moving forward and highly recommend his services. Thanks again, John! Nicole Jussen More

Helpful 4

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Great experience!! Thank you John Hart! Mercedes Manhattan is the go to dealership to get your Mercedes. Truly excellent service and real white glove treatment. John Hart was my salesman an Mercedes Manhattan is the go to dealership to get your Mercedes. Truly excellent service and real white glove treatment. John Hart was my salesman and once again went above and beyond in his service! I am not a new Mercedes owner but had been considering an upgrade to the GL from the ML. John was patient in answering my every question and was most concerned with what would be best for my family. The leasing process itself was handled very professionally. I was given the opportunity to take numerous test drives before deciding on the car. I don't live or work in Manhattan but I will continue to lease from this dealership because of John Hart. He made the process to lease seamless and even drove my car to me at the time of of purchase and returned my old lease. Extremely helpful when you have little ones! Very please with John and glad to be a continued Mercedes owner. More

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Superlative experience with John Hart John Hart is the best car relationship person you can ever have the pleasure of working with - i have had 2 experiences (e350) with him and each time John Hart is the best car relationship person you can ever have the pleasure of working with - i have had 2 experiences (e350) with him and each time he was better than before. Follow ups were great and he gave you an impression that it was all about you and your needs. I hope to continue buying from him always. Other reps should learn from the "John Hart school" all the best Rahul More

Helpful 4

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Best car buying experience!!! I have never had a car buying experience as wonderful as my recent purchase this month.. John Hart was able to get me my brand new C300 just in time b I have never had a car buying experience as wonderful as my recent purchase this month.. John Hart was able to get me my brand new C300 just in time before my son was born.. something other dealers were saying was impossible to deliver! And not only did he get me a great price but he really cared to make my experience trouble free & I actually enjoyed buying a car!...all at 9 mos pregnant! Incredible experience & a first for me! Never going anywhere else again!! More

Helpful 5

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Fabulous Dealership and Staff In all of my years buying cars, I have never had so much fun at a dealership! John Hart listened attentively to what I was looking for, knows his cars In all of my years buying cars, I have never had so much fun at a dealership! John Hart listened attentively to what I was looking for, knows his cars and accessories, and spent a great deal of time showing me the ins and outs of my new ML350. I am new to MB and will never turn back! Clientele are top priority at this dealership! How wonderful to have a dealership that I can really trust and count on!!! More

Helpful 5

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Great working with John Hart John Hart was very knowledgable and made the experience seamless. Unbelievable dealership and great customer service. They knew my name and were rea John Hart was very knowledgable and made the experience seamless. Unbelievable dealership and great customer service. They knew my name and were ready to greet me as soon as I drove into the garage More

Helpful 4

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John Hart of Mercedes Benz Manhattan A little over two years ago, my husband and I were considering the purchase of a Certified Pre-owned Mercedes Benz. We needed to be educated ab A little over two years ago, my husband and I were considering the purchase of a Certified Pre-owned Mercedes Benz. We needed to be educated about these cars, as we had always bought new American-made cars in the past. John Hart spent hours with us, explaining all aspects that we needed to consider, the pros and cons of each model available in our price range, and the amenities that come with owning a Mercedes Benz. We were impressed by John's honest and "no pressure" approach. That same night, we purchased an E350 and soon learned that John Hart's word was as good as gold. He told us that when the car needed servicing, a loaner car would be dropped off. Little did we expect that John himself would come to our home and make the switch. There were times when we called John with questions about certain features of our car, and John would return our calls almost immediately to explain what we didn't understand. In addition, we called John when we blew a tire after hitting a pothole, and he called Roadside Assistance for us and continued to check, making sure that we were attended to in a timely fashion. Bottom line, we value and trust John Hart so much that last September, we returned to Manhattan Mercedes Benz and purchased another car, an E550, from him. Now, we have "his and her" Mercedes Benzes, and a good friend in John Hart. More

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First rate experience I worked primarily with John Hart, and he is simply amazing. Very helpful and he worked hard to accommodate me in every way possible. Thanks to John, I worked primarily with John Hart, and he is simply amazing. Very helpful and he worked hard to accommodate me in every way possible. Thanks to John, I was able to lease a well optioned E350. I was amazed with the energy, perseverance and knowledge of the sales staff at Mercedes Benz Manhattan. And I strongly recommend this dealership! More

Helpful 5

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John Hart of Mercedes-Benz Manhattan far exceeded my expectations when we met and still to the present day. He was incredibly knowledgeable of all the models and delightfully friendly from day one. He expectations when we met and still to the present day. He was incredibly knowledgeable of all the models and delightfully friendly from day one. He was never pushy or aggressive in any way. It was very clear he had extreme passion for the MB brand, which meant he was having fun and being genuine with his enthusiasm. Since purchasing my 550 E Class, he has further impressed me by taking my calls and resolving the issues I had at hand...which were hitting a deer on a country road and falling into a massive pothole on the highway, blowing out 2 tires. In both instances, I called John right away and he arranged everything that needed to be done to alleviate the situation. All I did was remain on hold while he handled all from a-z. Then he calls again to make sure everything is going smoothly...and another call to follow up the next day. It's impeccable customer service all the way. Even my husband, who loves his 645 Ci BMW has decided there is no competition and is looking forward to selecting his own Mercedes-Benz with John Hart soon! More

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