John Henry
John Henry at Riata Ford
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John Henry | Page 3

Service Advisor

Riata Ford

10507 US-290
Manor, TX 78653

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4.8
88 Reviews
4.8

88 Reviews

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88 Reviews of John Henry

August 17, 2023

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Employee Rating

The service crew at Riata Ford is wonderful. They got my vehicle in and out quickly and fixed/checked everything I asked for. If you're looking for a service facility, give these guys a try. I h More

by UVALDERANCHES
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: JD Brooks, Randall Cates , Chris Amaya

Aug 21, 2023

Riata Ford responded

We sincerely appreciate your loyalty to the brand and to Riata ford. The team works like a well oiled machine between departments if necessary. Your business and your time are important, and we use your feedback to do a check and balance against our processes. Thanks again.

August 16, 2023

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The efficiency of the people on the dealership was incredible, everybody was so helpful on everything. More

by JGARCIA67
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Recommend Dealer
Yes

Other Employees Tagged: JD Brooks, Randall Cates, NOE AVILA, Richard Heuser , Chris Amaya, Lennis (Delores) Cassanova, TRAVIS GUERRERO, Nicolas Hinostroza Paredes, Kevin Hopper

August 03, 2023

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John at Riata Ford worked very hard to help get my truck repaired and back on the road More

by VICTORVANA444
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Recommend Dealer
Yes

August 01, 2023

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Very prompt and courteous service John is very good at what he does and helpful More

by VICTORVANA444
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Recommend Dealer
Yes

July 28, 2023

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Brought my Bronco in and got right on it and it was fixed within an hour, first class service More

by DALEWALBRECHT
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Recommend Dealer
Yes
Jul 28, 2023

Riata Ford responded

Dale, thanks for your review and feedback o your recent Riata experience. The team runs like a well oiled machine, and will work hard to fix any issues or concerns you may have. Thanks so much for your business.

July 26, 2023

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Service man name of John had my truck worked on promptly and in the time frame I was told More

by VICTORVANA444
Service Price Transparency
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Recommend Dealer
Yes
Jul 27, 2023

Riata Ford responded

Victor, thanks for the feedback on your recent visit to Riata Ford Service group. The dealership is rated high in the community, and our Service Group will work relentlessly to earn and keep your business. We appreciate your business and the rating.

Jul 27, 2023

VICTORVANA444 responded

victorvana444@yahoo.com

July 21, 2023

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Good communication while my truck was getting repaired. No hidden fees for the work that was completed. More

by CORTWOOD
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Recommend Dealer
Yes

Other Employees Tagged: Chris Amaya

Jul 24, 2023

Riata Ford responded

Our service group is among the best in the area, and will work hard to keep your business. The team works well together with all departments, and never hesitates to listen to the customer to provide insight in the situation. Thanks for your feedback and your business.-

June 15, 2023

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Great customer service vehicle was done before promised! ! All the service guys was helpful in explaining the work they needed to performed. More

by clay7229
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Recommend Dealer
Yes

Other Employees Tagged: JD Brooks

May 17, 2023

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I was ignored for 25 minutes by 3 representatives, who were all playing on their personal cellphones, when I walked in the service center. I finally asked a service person who was playing on his cellphone More

by DRICE20
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Recommend Dealer
No

Other Employees Tagged: Not sure if John is JD but JD deserves the 5 stars everyone else deserves 0 stars.

May 11, 2023

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Riata Ford has earned my business. Professional and efficient work is always delivered. Thank you Riata Ford and your service team More

by SEGURAOSCAR86
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: JD Brooks, Randall Cates , Chris Amaya, Kevin Hopper

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