88 Reviews
Write a Review88 Reviews of John Henry
August 17, 2023
The service crew at Riata Ford is wonderful. They got my vehicle in and out quickly and fixed/checked everything I asked for. If you're looking for a service facility, give these guys a try. I h They got my vehicle in and out quickly and fixed/checked everything I asked for. If you're looking for a service facility, give these guys a try. I have been going to them for years. More
Other Employees Tagged: JD Brooks, Randall Cates , Chris Amaya
August 16, 2023
The efficiency of the people on the dealership was incredible, everybody was so helpful on everything. incredible, everybody was so helpful on everything. More
Other Employees Tagged: JD Brooks, Randall Cates, NOE AVILA, Richard Heuser , Chris Amaya, Lennis (Delores) Cassanova, TRAVIS GUERRERO, Nicolas Hinostroza Paredes, Kevin Hopper
July 28, 2023
Brought my Bronco in and got right on it and it was fixed within an hour, first class service within an hour, first class service More
Other Employees Tagged: Marri Stokes, JD Brooks, Dorothy Metcalf, Randall Cates
June 15, 2023
May 17, 2023
I was ignored for 25 minutes by 3 representatives, who were all playing on their personal cellphones, when I walked in the service center. I finally asked a service person who was playing on his cellphone were all playing on their personal cellphones, when I walked in the service center. I finally asked a service person who was playing on his cellphone if they could help me and I was told they could not that I had to wait for JD. So after waiting another 15 minutes for JD who was doing his job and working with multiple people to get their cars. I was able to speak with JD who was very responsive and helped me immediately. I dot understand how 3 people sitting there on the phones could be of no help and flat out refuse to help when asked. All I had to do was pick my keys up, the service was a recall service and no payment was necessary. More
Other Employees Tagged: Not sure if John is JD but JD deserves the 5 stars everyone else deserves 0 stars.
May 11, 2023
Riata Ford has earned my business. Professional and efficient work is always delivered. Thank you Riata Ford and your service team Professional and efficient work is always delivered. Thank you Riata Ford and your service team More
Other Employees Tagged: JD Brooks, Randall Cates , Chris Amaya, Kevin Hopper