John Hertling
John Hertling at Wayne Akers Ford

John Hertling

Commercial Vehicles, Rental, Sales Manager

Wayne Akers Ford

2000 10th Ave N
Lake Worth, FL 33461

Contact Me
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rated
4 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

33 yrs, 11 mos

Languages Spoken

English English

Japanese Japanese

not yet
rated

4 Reviews

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4 Reviews of John Hertling

October 19, 2025

Dealership Rating
Employee Rating

Nasty, arrogant. unprofessional service adiver can't get a live person on the phone can't can't a honest answer on what they work on my vehicle always say can't dupli More

by ICHARDPBORRELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 21, 2025

Wayne Akers Ford responded

Thank you for bringing this to our attention, Richard. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 26, 2023

Dealership Rating
Employee Rating

Vary in the amount and service great staff easy acsee pleasant knowledgeable friendly people who like to help More

by Jkczajka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Bashford, Joshua Hutchersion, Michael Corey, Jim Doyle, Khristian Ramirez , David Benjamin, Alexandra Mynk, Darlene Perez, David Willoughby

Jun 06, 2023

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 28, 2022

Dealership Rating
Employee Rating

i received fast, courteous, efficient and friendly service with no hassles. and my car fixed!! More

by KSC531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Diego Torres

Sep 28, 2022

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 25, 2022

Dealership Rating
Employee Rating

The customer service was the worst! I called several times left voicemails with a return phone number to get a hold of me yet as well as an email never received any call back. I finally More

by johnm4418
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Lenny Bashford , David Benjamin, Chris Evans, Erik Hoffman

Aug 25, 2022

Wayne Akers Ford responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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