John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 18

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.3
645 Reviews
4.3

645 Reviews

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645 Reviews of John Howard

September 26, 2022

Dealership Rating
Employee Rating

I came in to make an appointment and get an estimate for some work and because it was a recall they took care of me right away so I wouldn't have to drive home and come back. I appreciate them thinking abou More

by kathybaraban
Price
Recommend Dealer
Yes
Sep 28, 2022

Rizza Cadillac Buick GMC responded

Thank you so much for leaving this awesome review of our dealership! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 18, 2022

Dealership Rating
Employee Rating

Great professional service, reasonable prices and convenient service scheduling. Keep it 100. Your loyal customer👍🏾 More

by Marshall.james1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

Sep 20, 2022

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review, Marshall! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 11, 2022

Dealership Rating
Employee Rating

I bought my GMC Acadia in 2014 and it has been the best vehicle I’ve ever driven and the service is fantastic. I brought my vehicle in for some service as in an oil change a radiator flush and something lo More

by jimvankuiken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2022

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 10, 2022

Dealership Rating
Employee Rating

The service center is wonderful. Jim & John are personable and friendly. They make you feel like a valued customer. Mr. Banks is also great. More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Monahan

Sep 13, 2022

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 08, 2022

Dealership Rating
Employee Rating

Iways well taken care of very professional and polite keeps me informed how everything is going highly recommend to my friends and family More

by Christinepapp2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Richko

Sep 10, 2022

Rizza Cadillac Buick GMC responded

Thanks for the kudos, Christine! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 08, 2022

Dealership Rating
Employee Rating

Excellent customer relationships. Prompt responses to questions. Service personnel were very courteous. Polite explanations of what was wrong with my 2 cars More

by Johntar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2022

Rizza Cadillac Buick GMC responded

John, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 02, 2022

Dealership Rating
Employee Rating

Excellent service. Very friendly. Will have my car serviced there again. Happy it’s close to home. More

by julie46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan

Sep 06, 2022

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 02, 2022

Dealership Rating
Employee Rating

Very friendly staff I was there for an oil change I only complaint is that the oil change took two hours I did have an appointment I’m always happy to see John Howard at my dealership in Tinley Park More

by IRSHEI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

Rizza Cadillac Buick GMC responded

Thank you for this review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 31, 2022

Dealership Rating
Employee Rating

SERVICE REP JOHN HOWARD IS JUST AMAZING. .HE IS JUST SO VERY PATIENT AND VERY HELPFUL IN MAKING ME AS A CUSTOMER FEEL COMFORTABLE !! More

by glamergrl6334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2022

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 29, 2022

Dealership Rating
Employee Rating

I have never been treated so rudely and disrespected as I was they day I took my vehicle in for oil change and tire rotation. I am so done with this dealership. More

by Donna Hames
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Becky Aboswielem

Aug 30, 2022

Rizza Cadillac Buick GMC responded

Donna, we appreciate you taking the time to share your experience. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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