John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 58

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.4
646 Reviews
4.4

646 Reviews

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646 Reviews of John Howard

June 17, 2020

Dealership Rating
Employee Rating

Very nice and to the point on service which help them provide very good and politeness to their customers. Great service with a smile. Thank you More

by mabbtjb
Recommend Dealer
Yes
Jun 18, 2020

Rizza Cadillac Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Rizza Cadillac Buick GMC's Service Department. J.C Rocha- Business Development Manager- jrocha@rizza.com

June 17, 2020

Dealership Rating
Employee Rating

Service was awful. Took two hours and more to get an oil change. Have always received a free oil change on my new car but Saturday I paid $78 for it. They said they stopped giving free oil changes. This is More

by BIGCRAYOLA
Recommend Dealer
No
Jun 25, 2020

Rizza Cadillac Buick GMC responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 16, 2020

Dealership Rating
Employee Rating

Good service very professional whenever I had a problem your people were there to take care of it. Wish I could say the same about the sales dept. More

by Ralph
Recommend Dealer
Yes

Other Employees Tagged: Mark Hoover , Jim Allegretti, Steve Barakat, Christian Hernandez

Jun 11, 2020

Rizza Cadillac Buick GMC responded

Ralph, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. J.C Rocha- Business Development Manager- jrocha@rizza.com

June 09, 2020

Dealership Rating
Employee Rating

Every person there was pleasant, understanding and efficient. John, who helped me out was very personable and easy to talk to. Thanks for the car wash, also! More

by Don
Recommend Dealer
Yes

Other Employees Tagged: John helped me out but without a picture I'm not sure if it was John Howard

Jun 11, 2020

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. J.C Rocha- Business Development Manager- jrocha@rizza.com

June 07, 2020

Dealership Rating
Employee Rating

I alway have a great experience. I have dealt with John Howard every time that I brought my Encore in. He has amazing customer service. I have never had an issue and had to come back for return on a repair More

by S.PATETE
Recommend Dealer
Yes
Jun 10, 2020

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! J.C Rocha- Business Development Manager- jrocha@rizza.com

May 29, 2020

Dealership Rating
Employee Rating

Very pleased with the service and accomondations provided. Johnny Howard was very helpful and understanding when it came to my 2017 Buick Regal, the technician was able to diagnose the problem and repair in a More

by rsolano0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2020

Rizza Cadillac Buick GMC responded

Thank you for your great review! We're glad to have Johnny on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

May 28, 2020

Dealership Rating
Employee Rating

The service is great and also the respectful treatment from the providers also makes it worth while. Sometimes there has been a wait time but your made to feel special your fine in waiting your turn. More

by MESMITH71
Recommend Dealer
Yes

Other Employees Tagged: Tory Bryant, Mike Lorenzo, Amanda Pickett

May 29, 2020

Rizza Cadillac Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Rizza Cadillac Buick GMC's Service Department. J.C Rocha- Business Development Manager- jrocha@rizza.com

May 24, 2020

Dealership Rating
Employee Rating

Excellent customer service. Very knowledgeable about what needs to be done now and I trust Buick service to keep me safe on the road in the future More

by VeranoPearl
Recommend Dealer
Yes
May 27, 2020

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

May 20, 2020

Dealership Rating
Employee Rating

They go straight to the problem.To get you ready for what the situation might be for your car.don’t have to wait long More

by mabbtjb
Recommend Dealer
Yes
May 23, 2020

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

May 16, 2020

Dealership Rating
Employee Rating

John Howard. A+ service. A+ communication. Handled an ongoing situation like a pro. Made each step easy an my wife and myself. Called each step. More

by jgknomad
Recommend Dealer
Yes
May 18, 2020

Rizza Cadillac Buick GMC responded

Hello and thank you for your kind words! John is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! J.C Rocha- Business Development Manager- jrocha@rizza.com

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