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John Kaiser
John Kaiser at Larson Ford

John Kaiser | Page 8

Service Advisor

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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5.0
72 Reviews
5.0

72 Reviews

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72 Reviews of John Kaiser

May 18, 2016

Dealership Rating
Employee Rating

Simply the best! I have been a life long Ford vehicle owner and have used several dealers and none have been as helpful as Larson Ford in Lakewood, NJ. Having a good More

by SBruno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert F. Barranger Jr. , Donna Ewing, Tom Fortin

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May 19, 2016

Larson Ford responded

Hello SBruno, Thank you so much for your kind words. They truly brought a smile to my face! I appreciate your loyalty to the Ford brand (you have excellent taste and know exquisite workmanship when you see it). It has been our pleasure to work with you, and I am so pleased that you enjoyed your car buying experience with Robert, Tom, John and Donna. They are vital members of the Larson team, and we are a better dealership because of their integrity and hard work. Congratulations on your new car! I appreciate that you chose Larson Ford, and I hope that you have a blast in your new Ford! Best, Rob Larson, GM

October 19, 2015

Dealership Rating

Incompetent Service They where unable to find the problem. They just continued to change parts at my expense. They had the vehicle for 15 days.Cost me over 1200$. I took More

by Robert9987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Oct 20, 2015

Larson Ford responded

Hello Robert, I am sorry to hear that you were disappointed with our service department. We will be reaching out to you shortly so that we can further discuss your experience and make this right. We look forward to speaking with you. Best, Rob Larson, GM

Oct 22, 2015

Larson Ford responded

Hello Robert9987, I sincerely apologize for your negative experience. I would like the opportunity to personally resolve your concerns. Please contact me at 732-363-8100 ext. 512 so that we can further discuss and resolve this matter. I look forward to speaking with you. Warmly, Louis Pagano, Service Manager Looks great, please remove sales since I will handle service concerns only, and add something to the affect that I would like an opportunity to resolve their concern

Oct 20, 2015

Robert9987 responded

I will be looking forward to hearing from you.

Oct 20, 2015

Larson Ford responded

Hello Robert, I am sorry to hear that you were disappointed with our service department. We will be reaching out to you shortly so that we can further discuss your experience and make this right. We look forward to speaking with you. Best, Rob Larson, GM

Oct 22, 2015

Larson Ford responded

Hello Robert9987, I sincerely apologize for your negative experience. I would like the opportunity to personally resolve your concerns. Please contact me at 732-363-8100 ext. 512 so that we can further discuss and resolve this matter. I look forward to speaking with you. Warmly, Louis Pagano, Service Manager

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