John Kaiser | Page 8

Bobby is a knowledgeable salesman,,, great person to work with... I have bought all of my vehicles from Bobby for the last 5-8 years! with... I have bought all of my vehicles from Bobby for the last 5-8 years! More

Print

Professional and fast service. Competitive prices! Honest about work to be done and works to get best deals. Great at accommodating stay at home mom. about work to be done and works to get best deals. Great at accommodating stay at home mom. More

Print

Never had a problem in the past but I got a lemon. Service personnel really good but I was without vehicle for seven weeks and promised 2 months of payments for inconvenience. Still waiting. Service personnel really good but I was without vehicle for seven weeks and promised 2 months of payments for inconvenience. Still waiting. More

Print

Employees are always responsive and helpful. Service issues explained and fixed in a timely fashion. I have been a Larson Ford customer for over 20 years and would recommend them to others. issues explained and fixed in a timely fashion. I have been a Larson Ford customer for over 20 years and would recommend them to others. More

Print

On time friendly fixed problem will go back for service .the service department was clean and waiting area was comfortable John Kaiser was efficient and helpful .the service department was clean and waiting area was comfortable John Kaiser was efficient and helpful More

Print

I found the sales person to be friendly and informative. I initially worked with the Service Dept when I purchased my Ford and found them to be helpful and efficient. However, the one time I dealt with the I initially worked with the Service Dept when I purchased my Ford and found them to be helpful and efficient. However, the one time I dealt with the Quick Lane people was terrible. I had such a bad experience with them that I went to the Service people (Mitch Sperling) who was extremely helpful. Since that time I only deal with the Service Dept (John Kaiser) when any service is needed. More

Print

A pleasant experience Brought my vehicle in for a few issues and through the tech checking found a few others. Everything went well this time. Only issue I have is it it th Brought my vehicle in for a few issues and through the tech checking found a few others. Everything went well this time. Only issue I have is it it the third time for the issue with the clutch (shuddering). More

Print

Recall service Excellent service from making an appointment to having car services. Having a car shuttle me back and for to my home was a tremendous helo. Excellent service from making an appointment to having car services. Having a car shuttle me back and for to my home was a tremendous helo. More

Print

Great service! Service was great. Had no problem setting up appointment for a time that was convenient for me. Waited for my vehicle and the service didn't take lo Service was great. Had no problem setting up appointment for a time that was convenient for me. Waited for my vehicle and the service didn't take long at all. More

Print

Bad transmission Ford Transit We sent our 2015 Ford Transit we bought new from Larson Ford in after it suddenly broke down on the parkway. The truck would not move at all. Larson F We sent our 2015 Ford Transit we bought new from Larson Ford in after it suddenly broke down on the parkway. The truck would not move at all. Larson Ford looked at the truck and determined the transmission was bad and the truck was 4 K miles out of warranty. They told us that Ford would pay $1,200 toward the replacement and the repairs would cost be $4600 out of pocket for us to pay. When they called to say the truck was ready the cost was $350 more then expected because they said the control arm bolts were seized and could not be disconnected so they cut them out. Overall we are very disappointed we had to pay the amount we did on a 3 year old truck barley out of warranty. More

Print