John Kirchenbauer
John Kirchenbauer at Ken Ganley Ford Norton

John Kirchenbauer | Page 16

Service Director

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
213 Reviews
4.7

213 Reviews

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213 Reviews of John Kirchenbauer

June 07, 2021

Dealership Rating
Employee Rating

A group of friendly staff that will answer any questions you may have to ask and they give good advice. I plan on going back for more service. More

by Ngraham566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

Jun 08, 2021

Ken Ganley Ford Norton responded

We appreciate your business and our team looks forward to serving you again soon!

June 07, 2021

Dealership Rating
Employee Rating

Always fast and friendly. They helped me get my car where I needed it to be; quick and clean with explanations about everything they were doing. More

by Matt L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

Jun 07, 2021

Ken Ganley Ford Norton responded

Hi Matt, we are happy to hear that you always receive fast and friendly service whenever you visit Ganley Ford! Thank you for your continued business & thank you for the 5 star review!!

June 07, 2021

Dealership Rating
Employee Rating

I am always treated very well when at Ganley Ford....the Service and Parts Department I would dare to say are the best in Northeast Ohio....my hats off to John Kirchenbauer and his highly skilled staff!! More

by Waymonwbrownsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman, Scott Spath , Carly Neubert

Jun 07, 2021

Ken Ganley Ford Norton responded

We are pleased to hear that you continue to have a positive experience each & every time that you visit Ganley Ford! We agree that John Kirchenbauer & his department are the best!! We really appreciate your continued business & thank you for this kind 5 star review!

June 06, 2021

Dealership Rating
Employee Rating

I am so pleased with the service and the work that Ganley service department and employees did for me. I will be returning for further services. More

by sha wills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

Jun 06, 2021

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear Paul and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jun 09, 2021

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear Paul and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 21, 2021

Dealership Rating
Employee Rating

Great service, positive attitudes, answered all questions, everyone greeted me by name and inteoduced themselves. They seemed excited for me and ready to help whenever I needed them. More

by KKDOUGLAS96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 21, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 20, 2021

Dealership Rating
Employee Rating

This dealership service department is like no other! Never a wait in the write-up area. Professional service technicians. Excellent service director. Always friendly courteous and always upbeat with a s More

by tlk3062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya , Paul Asano

May 21, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

May 06, 2021

Dealership Rating
Employee Rating

You guys did an awsome job on my car i will be sending family and friends to your shop and car lot thank you all More

by Hortonlashawn45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

May 06, 2021

Ken Ganley Ford Norton responded

Shawn, Thanks for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

May 05, 2021

Dealership Rating
Employee Rating

Always happy going to this dealer. Great work on time. Feel like a member of ford. will come back and recommend them to everyone I can More

by lugnutdan1142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

May 05, 2021

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 01, 2021

Dealership Rating
Employee Rating

Good selection of cars. Good prices. Friendly staff. I really like the service department. Get "The Works", sit in the lounge, enjoy free wi-fi. EZ More

by Mike M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2021

Ken Ganley Ford Norton responded

Mike, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 28, 2021

Dealership Rating
Employee Rating

The service department was very polite. They scheduled my appointment in a timely fashion according to when I was available. They offered me a ride home. They did a great job. More

by cathygilmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano, FULTON BENYA

Apr 29, 2021

Ken Ganley Ford Norton responded

Cathy, thank you for your very kind review. We strive to make sure that all of our customers leave happy, so it's great to hear about your excellent experience here at Ganley Ford.

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