John Kirchenbauer
John Kirchenbauer at Ken Ganley Ford Norton

John Kirchenbauer | Page 17

Service Director

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
219 Reviews
4.8

219 Reviews

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219 Reviews of John Kirchenbauer

May 21, 2021

Dealership Rating
Employee Rating

Great service, positive attitudes, answered all questions, everyone greeted me by name and inteoduced themselves. They seemed excited for me and ready to help whenever I needed them. More

by KKDOUGLAS96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 21, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 20, 2021

Dealership Rating
Employee Rating

This dealership service department is like no other! Never a wait in the write-up area. Professional service technicians. Excellent service director. Always friendly courteous and always upbeat with a s More

by tlk3062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya , Paul Asano

May 21, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

May 06, 2021

Dealership Rating
Employee Rating

You guys did an awsome job on my car i will be sending family and friends to your shop and car lot thank you all More

by Hortonlashawn45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

May 06, 2021

Ken Ganley Ford Norton responded

Shawn, Thanks for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

May 05, 2021

Dealership Rating
Employee Rating

Always happy going to this dealer. Great work on time. Feel like a member of ford. will come back and recommend them to everyone I can More

by lugnutdan1142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

May 05, 2021

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 01, 2021

Dealership Rating
Employee Rating

Good selection of cars. Good prices. Friendly staff. I really like the service department. Get "The Works", sit in the lounge, enjoy free wi-fi. EZ More

by Mike M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2021

Ken Ganley Ford Norton responded

Mike, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 28, 2021

Dealership Rating
Employee Rating

The service department was very polite. They scheduled my appointment in a timely fashion according to when I was available. They offered me a ride home. They did a great job. More

by cathygilmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano, FULTON BENYA

Apr 29, 2021

Ken Ganley Ford Norton responded

Cathy, thank you for your very kind review. We strive to make sure that all of our customers leave happy, so it's great to hear about your excellent experience here at Ganley Ford.

April 23, 2021

Dealership Rating
Employee Rating

Very good sevice and they provided me with a courtesy ride to and from the shop while my vehicle was being repaired..thank you guys More

by unitahood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

Apr 23, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 21, 2021

Dealership Rating
Employee Rating

Ganley Ford is one of the few dealerships that offer courtesy cars if your car needs service that takes over a day to complete. I appreciate that they offer this service. More

by LPOPLOS1183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Fulton Benya, Scott Spath , Paul Asano

Apr 21, 2021

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

April 09, 2021

Dealership Rating
Employee Rating

Always helpful when I need them and fit me right in according to my schedule. Fix my car right away! Great with calling and keeping me updated at all times. More

by KHUMPHREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

Apr 11, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 07, 2021

Dealership Rating
Employee Rating

The Workmanship is excellent. The people at Ganley are professional and friendly. Very knowledgeable in their field. The facility is clean and well maintained, both in the customer area and the garage. More

by rrspore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath , Drew ( I forgot his last name)

Apr 08, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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