John Kirchenbauer
John Kirchenbauer at Ken Ganley Ford Norton

John Kirchenbauer | Page 21

Service Director

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
213 Reviews
4.7

213 Reviews

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213 Reviews of John Kirchenbauer

June 10, 2020

Dealership Rating
Employee Rating

The service at the shop was fantastic. My vehicle was done in a timely manner. The technician was fast and told me what my vehicle needed. I got my oil changed and both of my filters replaced. I will be More

by rsim1981
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , John Asano, Paul Asano

Jun 11, 2020

Ken Ganley Ford Norton responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

June 08, 2020

Dealership Rating
Employee Rating

Very efficient. Friendly, fast and always a great experience. Highly recommend Ganley Service Center. The waiting area was practicing social distance. Very pleased th More

by CGRADISHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2020

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 26, 2020

Dealership Rating
Employee Rating

Always greeted by friendly people. When car is finished they make sure you understand all that was done and always make sure you don't have any questions. More

by CSALCHAK
Recommend Dealer
Yes

Other Employees Tagged: John Asano

Apr 26, 2020

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

April 18, 2020

Dealership Rating
Employee Rating

Great service experience. Service complete as promised. They even washed my truck. Paul is great to work with. Will be back when service is due. More

by paasano
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , John Asano, Paul Asano, John Prock, Mike Robinson

Apr 19, 2020

Ken Ganley Ford Norton responded

It's great to hear that Paul was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

March 23, 2020

Dealership Rating
Employee Rating

Customer Service is very kind and very accurate on taking care of my Cadillac Escalade EXT. They also told me I needed a battery. Thank you for your years of service! More

by deniseholloway21
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , John Asano, Paul Asano

Mar 25, 2020

Ken Ganley Ford Norton responded

Thanks so much for your great review and high star rating! We hope to see you again soon!

March 05, 2020

Dealership Rating
Employee Rating

Very courteous and professional.best Ford dealership that I've dealt with. Would definitely go to ganley for any car truck or suv new or used to be serviced. More

by Strongwalk98
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , John Asano, Paul Asano

Mar 25, 2020

Ken Ganley Ford Norton responded

We are so happy to hear you had a great experience with us. We appreciate your kind review! Thanks again for your business.

March 03, 2020

Dealership Rating
Employee Rating

friendly -prompt- professional we have always been happy with the service we have received at Ganley Ford. we will return whenever necessary.see you when we need a new car or truck More

by gerberinsurance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil

Mar 25, 2020

Ken Ganley Ford Norton responded

Thanks so much for your honest feedback and your 5 star rating! We greatly appreciate taking the time to leave a great review! Thanks again for your business.

February 27, 2020

Dealership Rating
Employee Rating

I had our 2018 Ford Escape in for the power train reprogram and subsequently had the engine replaced. I was very impressed with the speed at which they did the repair. It was approximately 48 hrs f More

by Wenger.82
Recommend Dealer
Yes

Other Employees Tagged: John Asano

Mar 25, 2020

Ken Ganley Ford Norton responded

Thanks so much for your great review and high star rating! We hope to see you again soon!

February 22, 2020

Dealership Rating
Employee Rating

The service department was very friendly and helpful. Got my vehicle fixed quickly. Will be back. Definitely recommend this service department to my friends and family. More

by rsim1981
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , John Asano, Paul Asano

Feb 24, 2020

Ken Ganley Ford Norton responded

Thanks so much for your recommendation of our service department! We are so ecstatic you had a great expierence with our team. We truly appreciate your taking the time to leave an online review and rating us 5stars!

February 19, 2020

Dealership Rating
Employee Rating

Service at Ganley is great, professional and timely. I appreciate the way they explain the summary of service provided with details. I would recommend them. Jessica Surso has excellent customer service sk More

by sammie.maynard
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , John Asano, Paul Asano, Jessica Surso (excellent customer service)

Feb 20, 2020

Ken Ganley Ford Norton responded

Thank you again for taking the time to let us know how we did. Your kind words mean so much to us! Our Staff works hard to go the extra-mile for our valued guests! Please let us know if there is ever anything else we can do for you! Thanks again for your amazing review and 5 star rating! We hope to see you soon.

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