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John Kirchenbauer
John Kirchenbauer at Ken Ganley Ford Norton

John Kirchenbauer | Page 7

Service Director

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
213 Reviews
4.7

213 Reviews

Write a Review

213 Reviews of John Kirchenbauer

October 04, 2023

Dealership Rating
Employee Rating

Great dealership! Everyone was very nice and helpful. I would recommend them to anybody needing service. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath, Brianna Worthington , Aaron Forsythe, Deven Legg

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Oct 05, 2023

Ken Ganley Ford Norton responded

Hi Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

September 25, 2023

Dealership Rating
Employee Rating

The best there is… Thank you for the great service… John K is a great Service Manager. More

by Dnice1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad John and the team were able to help, and we hope to see you again!

August 10, 2023

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Employee Rating

The service department is well staffed with plenty of work bays. Super clean as well. Everyone I encountered was extremely friendly and the service was performed quickly and correctly. More

by kevinv2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forsythe

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Aug 11, 2023

Ken Ganley Ford Norton responded

Thank you so much for your review, Kevin! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

Aug 14, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2023

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Employee Rating

The manager John was very helpful to me regarding the issues with my car. It was very much appreciated. More

by bclove28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 14, 2023

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Employee Rating

We were in for a tire repair under warranty. They not only patched the leak, they washed our SUV. Excellent service. More

by swood1163
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath, Brianna Worthington , Paul Asano, Aaron Forsythe, Deven Legg

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Jul 15, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Jul 17, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 11, 2023

Dealership Rating
Employee Rating

Service was great took great care of me and my Honda accord 5 out of 5 stars More

by John K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

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Jul 11, 2023

Ken Ganley Ford Norton responded

John, Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 30, 2023

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Employee Rating

Desmond is the best, he made it possible for us to get an allocation on a special order truck! Took delivery of it today!! We’ve purchased 5 vehicles over the years from Des at Ken Ganley Ford in Norton, He More

by Missylea
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas, John Chapman , David Smeal II

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Jun 30, 2023

Ken Ganley Ford Norton responded

Missy, Thank you so much for taking the time to share your feedback with us. Desmond and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Jul 03, 2023

Ken Ganley Ford Norton responded

Hi Missylea, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 24, 2023

Dealership Rating
Employee Rating

The mechanic Found what oil leak and it is resolved. Good job and I will do the services again when I need them to do the services. More

by MCFOUT
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath, Brianna Worthington , Paul Asano, Deven Legg

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Jun 25, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jun 28, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

Dealership Rating
Employee Rating

Joe the salesperson was great. Everyone from the sales manager to the service person I talked to was great had absolutely no issues with his dealership. More

by Clinton Hornik
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Tom Yerace, Craig Douglas, John Chapman, Kevin Kneebusch, Matt Palffy , Joe Peticca

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Jun 19, 2023

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us, Clinton! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 08, 2023

Dealership Rating
Employee Rating

Great place great service very helpful makes sales and service easy. Just got my second vehicle and am very satisfied More

by PNMC53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman, Fulton Benya, Scott Spath, Brianna Worthington , Paul Asano, Deven Legg, Brandon Taylor-Mitchell

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Jun 09, 2023

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

Jun 12, 2023

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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