219 Reviews
Write a Review219 Reviews of John Kirchenbauer
July 14, 2023
We were in for a tire repair under warranty. They not only patched the leak, they washed our SUV. Excellent service. They not only patched the leak, they washed our SUV. Excellent service. More
Other Employees Tagged: Fulton Benya, Scott Spath, Brianna Worthington , Paul Asano, Aaron Forsythe, Deven Legg
July 11, 2023
Service was great took great care of me and my Honda accord 5 out of 5 stars accord 5 out of 5 stars More
Other Employees Tagged: Brianna Worthington
June 30, 2023
Desmond is the best, he made it possible for us to get an allocation on a special order truck! Took delivery of it today!! We’ve purchased 5 vehicles over the years from Des at Ken Ganley Ford in Norton, He allocation on a special order truck! Took delivery of it today!! We’ve purchased 5 vehicles over the years from Des at Ken Ganley Ford in Norton, He always treats us right and has gone above and beyond for us. From sales to the service department, I have never had a bad experience. Highly recommend Desmond if you’re looking for a vehicle. More
Other Employees Tagged: Desmond Norvell, Craig Douglas, John Chapman , David Smeal II
June 24, 2023
The mechanic Found what oil leak and it is resolved. Good job and I will do the services again when I need them to do the services. Good job and I will do the services again when I need them to do the services. More
Other Employees Tagged: Fulton Benya, Scott Spath, Brianna Worthington , Paul Asano, Deven Legg
June 17, 2023
Joe the salesperson was great. Everyone from the sales manager to the service person I talked to was great had absolutely no issues with his dealership. Everyone from the sales manager to the service person I talked to was great had absolutely no issues with his dealership. More
Other Employees Tagged: Tom Stancil, Tom Yerace, Craig Douglas, John Chapman, Kevin Kneebusch, Matt Palffy , Joe Peticca
June 08, 2023
Great place great service very helpful makes sales and service easy. Just got my second vehicle and am very satisfied service easy. Just got my second vehicle and am very satisfied More
Other Employees Tagged: Craig Douglas, John Chapman, Fulton Benya, Scott Spath, Brianna Worthington , Paul Asano, Deven Legg, Brandon Taylor-Mitchell
May 25, 2023
They have tried to figure out the problem with my 2017 F150 as to why it is down to approximately 14 miles per gallon. I know they have truly tried to figure it out but the problem still remains.🤷♂️. On F150 as to why it is down to approximately 14 miles per gallon. I know they have truly tried to figure it out but the problem still remains.🤷♂️. On my next visit with them, I will mention it to them again to see if there’s anything else that can be done. More
Other Employees Tagged: Paul Asano
May 17, 2023
Got a great deal on my f150 they really took care of me I have now bought 3 cars from this dealership in the past 2 years I will definitely be back. The service department is also great I bring all my vehicl have now bought 3 cars from this dealership in the past 2 years I will definitely be back. The service department is also great I bring all my vehicles here and they always take care of me and give me great pricing More
Other Employees Tagged: Tom Yerace, Craig Douglas, John Chapman, Scott Spath, Matt Palffy, Brianna Worthington , Paul Asano, Deven Legg, Brandon Taylor-Mitchell
April 14, 2023
Very kind and respectful, caring people and willing to work with others. Have a very positive attitude, make people feel at ease work with others. Have a very positive attitude, make people feel at ease More
Other Employees Tagged: Fulton Benya, Scott Spath, Brianna Worthington , Paul Asano
April 06, 2023
A month ago I brought my Ford Fusion in for service due to an idle issue and randomly stalling. Your team had the vehicle for almost 2 weeks, couldn’t pinpoint the exact problem. Made an educated guess and to an idle issue and randomly stalling. Your team had the vehicle for almost 2 weeks, couldn’t pinpoint the exact problem. Made an educated guess and replaced a part. When I picked the vehicle up, I made it to downtown Barberton and it stalled. Maybe 2-3 miles! I thought it could be due to having 18 miles left in the fuel tank. When the vehicle was dropped off it had just over 1/2 tank. I called Brianna and voiced my concern. She said bring it back down and we can take another look. Also stated that they would waive the $190 diagnostic charge and work with me on the labor charges since it wasn’t fixed the 1st time. This time the purge valve was changed due to HISTORIC code. Same historic code as the last time. I paid over $1100 to have this vehicle serviced for a few hundred dollar part, paid the diagnostic charge both times and after lengthy discussions, she removed about $75 in random charges??? More
Other Employees Tagged: Brianna Worthington , Sean Pangburn

