John Kirchenbauer | Page 8

They have tried to figure out the problem with my 2017 F150 as to why it is down to approximately 14 miles per gallon. I know they have truly tried to figure it out but the problem still remains.🤷‍♂️. On F150 as to why it is down to approximately 14 miles per gallon. I know they have truly tried to figure it out but the problem still remains.🤷‍♂️. On my next visit with them, I will mention it to them again to see if there’s anything else that can be done. More

by DMETHENY0 Verified Customer Verified Customer

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Got a great deal on my f150 they really took care of me I have now bought 3 cars from this dealership in the past 2 years I will definitely be back. The service department is also great I bring all my vehicl have now bought 3 cars from this dealership in the past 2 years I will definitely be back. The service department is also great I bring all my vehicles here and they always take care of me and give me great pricing More

by John K Verified Customer Verified Customer

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Very kind and respectful, caring people and willing to work with others. Have a very positive attitude, make people feel at ease work with others. Have a very positive attitude, make people feel at ease More

by Poohbearangang@gmail.com Verified Customer Verified Customer

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A month ago I brought my Ford Fusion in for service due to an idle issue and randomly stalling. Your team had the vehicle for almost 2 weeks, couldn’t pinpoint the exact problem. Made an educated guess and to an idle issue and randomly stalling. Your team had the vehicle for almost 2 weeks, couldn’t pinpoint the exact problem. Made an educated guess and replaced a part. When I picked the vehicle up, I made it to downtown Barberton and it stalled. Maybe 2-3 miles! I thought it could be due to having 18 miles left in the fuel tank. When the vehicle was dropped off it had just over 1/2 tank. I called Brianna and voiced my concern. She said bring it back down and we can take another look. Also stated that they would waive the $190 diagnostic charge and work with me on the labor charges since it wasn’t fixed the 1st time. This time the purge valve was changed due to HISTORIC code. Same historic code as the last time. I paid over $1100 to have this vehicle serviced for a few hundred dollar part, paid the diagnostic charge both times and after lengthy discussions, she removed about $75 in random charges??? More

by BSA50 Verified Customer Verified Customer

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When I walked in I was greeted imeatedly from a very friendly sales staff. My primary purpose for my visit was for service on my 2021 Ranger, which was awesome. I walked the lot for a short time looki friendly sales staff. My primary purpose for my visit was for service on my 2021 Ranger, which was awesome. I walked the lot for a short time looking at vehicles that peeked my interest. I will definitely stop back soon. More

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Top shelf service organization. Mike Robinson, Scott, Carl, James, Jim, Tim and all the folks treat me like I work at the dealership or am a family member.best of the best! Mike Robinson, Scott, Carl, James, Jim, Tim and all the folks treat me like I work at the dealership or am a family member.best of the best! More

by Pjblues2 Verified Customer Verified Customer

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Staff was honest and professional. Estimate was on target and the work was well done. Have always been very impressed with this service department and continue to be. Estimate was on target and the work was well done. Have always been very impressed with this service department and continue to be. More

by Rob Verified Customer Verified Customer

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It was okay but expensive for a they wanted $100 to fix my radio radio my radio radio More

by Shawn Verified Customer Verified Customer

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This was a very good but routine visit. Work was done efficiently. Love the dealership. Work was done efficiently. Love the dealership. More

by ccroley Verified Customer Verified Customer

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The best around my family would not think about going somewhere else, great service dept, and the salesmen are top notch. somewhere else, great service dept, and the salesmen are top notch. More

by rsc4 Verified Customer Verified Customer

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