John Krajnovich | Page 26

Always helpful and friendly. Fast service. I have always been treated kindly. Have always been given a great price. Sales and service dept. great to work with. John Kranovitch, the best. I have always been treated kindly. Have always been given a great price. Sales and service dept. great to work with. John Kranovitch, the best. More

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Awesome First Time Experience with Fair Oaks Ford-Lincoln I just purchased my new Lincoln MKC and I LOVE IT!!! My experience with looking and buying this car was fantastic because of the awesome team of sale I just purchased my new Lincoln MKC and I LOVE IT!!! My experience with looking and buying this car was fantastic because of the awesome team of sales consultant, managers and the finance department at Fair Oaks Ford-Lincoln. What can be a stressful experience was made ENJOYABLE AND FUN!!! More

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"The Best" This is the third car I have purchased from Fair Oaks Ford. As always they don't disappoint from beginning to end of buying your car to the years of This is the third car I have purchased from Fair Oaks Ford. As always they don't disappoint from beginning to end of buying your car to the years of dependable service. Wonderful people to work with year after year. My salesman, Clint, was extremely helpful and patients when explaining features of my new car to a nontech person. I have stop in many times to get additional help. The service is also very knowledgeable on the car's features. More

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New car purchase Pam and John both went above and beyond to allow us to make an educated purchase today at their dealership.  At no time did we feel rushed or pressure Pam and John both went above and beyond to allow us to make an educated purchase today at their dealership.  At no time did we feel rushed or pressured.  They took their time to listen to what we were looking for, ensured that the vehicle was exactly what we wanted, and most importantly fully explained all of our purchasing options.  Thank you! More

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Always dependable and friendly From the moment you enter either the service area, or the main showroom, you get warm feeling that this is the place to be. The service people expl From the moment you enter either the service area, or the main showroom, you get warm feeling that this is the place to be. The service people explain clearly what is going on and the options that you have to choose from. The sales people wan to get you into a vehicle that is right of you and are willing to make it happen. What more could you ask of a dealership? More

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"The Works" Oil Change No appointment necessary and I was in and out in 45 minutes, "The Works" includes oil change, tire rotation, and inspection. A complimentary car wash No appointment necessary and I was in and out in 45 minutes, "The Works" includes oil change, tire rotation, and inspection. A complimentary car wash is a bonus! The Service Writer was exceptionally knowledgeable, friendly and helpful. The waiting room is well appointed and comfortable. Overall an A+ experience! More

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AN OUTSTANDING DEALERSHIP AND STAFF. Let me share my new car buying experience with you. We needed a car so we started our search looking at many different models until we decided upon a Let me share my new car buying experience with you. We needed a car so we started our search looking at many different models until we decided upon a Ford Fusion. We looked at Honda’s since I already own one. We also looked at Toyota because my daughter suggested we look at them. We also looked at Chevy and Chryslers. The main reason we picked a Fusion is because it meet all of my wife’s requirements and we all know a happy wife is a happy life. We then visited numerous Ford dealerships. Our car and dealership hunt finally ended when we visited the Fair Oaks Ford & Lincoln dealership in Naperville Illinois. This dealership far exceeded our expectations for Customer Service, Professionalism, Cleanliness, Salesmanship and Price. The sales staff was extremely knowledgeable and friendly and I especially want to thank Pam Hammersmith our salesperson for all she did for us to make our purchase a pleasant experience by eliminating most of the stress out of car buying. Both the Customer Service Manager Robert Wojtan and the General Sales Manager John Krajnovich went out of their way to help us with all of the available car accessories and additional new car options. Jeff Gose of the Finance Department thoroughly explained all of the available car warranties and loan options to our total satisfaction and understanding. The entire staffs including the cashier and the service reps that I had the pleasure of talking to during my exploration of the dealership were all extremely helpful and friendly. If you want a pleasant car buying experience I highly recommend the Fair Oaks Ford and Lincoln Dealership for all of your car needs. I would personally rate this a five star dealership and I hope they keep up the great work for many years to come. From one of their happiest and most satisfied and newest customers I want to thank all of the Fair Oaks staff that my wife and I had the pleasure of meeting and dealing with during our new car search for being extremely patient, helpful and friendly. Sincerely, David and Valerie Brockmann. More

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AWESOME They are Awesome and took care of everything for us - They made the entire car purchasing process very easy and were very flexible working with us on They are Awesome and took care of everything for us - They made the entire car purchasing process very easy and were very flexible working with us on every detail - Thank you More

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Outstanding Customer Service The quality of the service department at Fair Oaks Ford Lincoln far exceeds that of any other dealer service department that I have ever been to in th The quality of the service department at Fair Oaks Ford Lincoln far exceeds that of any other dealer service department that I have ever been to in the forty five years that I have been purchasing new vehicles. More

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Lincoln MKX Lease Having never leased before this was a new experience for us and all while managing a crisis in our lives. Our Sales and Customer Relations Manager we Having never leased before this was a new experience for us and all while managing a crisis in our lives. Our Sales and Customer Relations Manager were wonderful with the details so thorough and very knowledgeable about the car we wanted! More

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