John Ladouceur
John Ladouceur at Acura of Glendale
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John Ladouceur | Page 3

Service Manager

Acura of Glendale

505 S Brand Blvd
Glendale, CA 91204

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31 Reviews

John Ladouceur, Service Manager Extrodinare joined our Acura team in 1988 (when we were known as Acura of Pasadena) and helped relocate the dealership to Glendale in 2005. He attended California State University Northridge, where he obtained his Bachelors degree in Business. In his free time, he enjoys backpacking with his two sons in the High Sierras.

Dealership Experience

36 yrs, 3 mos

Languages Spoken

English English

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31 Reviews

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31 Reviews of John Ladouceur

March 02, 2018

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Employee Rating

Great service! We always receive great service at Glendale Acura. Manny is a top notch service advisor and always keeps us informed. Thanks for the great service! More

by deeklein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Roger Cervantes, Brad Wolfgram , Manny Esquivel, Tony Gonzales

Mar 07, 2018

Acura of Glendale responded

Thank you for your kind words about Manny and our team - We hope you always experience great service with us! We look forward to seeing you on your next visit. Best wishes!

February 02, 2018

Dealership Rating
Employee Rating

Timing Belt Replacement Excellent service as I needed a new timing belt package after 100,000 miles. The car now runs far better than before with fantastic acceleration espe More

by Benjamin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Roger Cervantes , Manny Esquivel, Tony Gonzales

Feb 08, 2018

Acura of Glendale responded

Thank you for your great review! We trust our dealership will always perform with excellent service! We hope to see you on your next service.

April 24, 2017

Dealership Rating
Employee Rating

Service Done Right! Tony Gonzales and the entire Acura of Glendale service department are one of the top professional service teams I have ever dealt with.. Tony himself More

by Andrew8868
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Roger Cervantes , Tony Gonzales

March 21, 2017

Dealership Rating
Employee Rating

Great service Very courteous front desk staff and VERY helpful service consultants. Tony and Manny in particular were great at helping me understand what my car ne More

by callu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Manny Esquivel, Tony Gonzales

Mar 25, 2017

Acura of Glendale responded

Thank you for your great review. We appreciate your kind words especially regarding Tony, Manny and John. We trust you will always find us courteous and helpful. We look forward to seeing you on your next visit!

September 11, 2016

Dealership Rating
Employee Rating

service of regular maintanance This is the best dealer with excellent costumer service.I had an grate experience n all department and all are the best, especially service department More

by itsme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Roger Cervantes, Brad Wolfgram, Artur Martirosyan , Gary Yegiazaryan

May 05, 2016

Dealership Rating
Employee Rating

Excellent I am an Acura customer since 1994, John and his team Manny, tony and other staff members are extremely professional, the never failed me. I never to More

by mdx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Manny Esquivel, Tony Gonzales

May 10, 2016

Acura of Glendale responded

Thank you for your awesome review of our dealership and specifically Manny, Tony and John. We appreciate your business and look forward to seeing you on your next service.

April 19, 2016

Dealership Rating

Excellent overall service The Service Team took care of my newly purchased used Acura. They were professional and courteous, and those traits convinced me to return here for se More

by tlmhn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Manny Esquivel, Sedrak Berberya

Apr 25, 2016

Acura of Glendale responded

Thank you for writing such a great review! We appreciate your business and trust you will always find our dealership staff professional and courteous! Happy Motoring!

January 04, 2016

Dealership Rating
Employee Rating

Servicing is amazing !!!!! Tony is my go to guy. They are all nice, but Tony, John and Manny are exceptional. They know their business and make every effort to keep you happy an More

by ken&deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Manny Esquivel, Tony Gonzales

Jan 04, 2016

Acura of Glendale responded

Thank you so much for your great review! We appreciate you choosing us as your Acura dealer! Continue to enjoy your Acura RDX! We'll look forward to seeing you on your next visit! Until then, Happy New Year!

December 07, 2014

Dealership Rating

Treated like family The car-buying (and servicing) experience at Acura of Glendale is simply incomparable. We have been involved with this dealership for over 16 years, f More

by HeidiRW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dwight Rogers, Alton Ho , Tony Gonzales

Dec 08, 2014

Acura of Glendale responded

Wow! Thanks for your kind review. We trust you will always find our staff helpful, friendly and efficient - We are so glad you are part of the Acura of Glendale family. Thank you for continuing to choose Acura of Glendale as your dealership. We appreciate your business and hope you are enjoying your new Acura TLX! Dwight, Alton, Bill, Jeanne and our entire staff say "Congratulations and Happy Motoring!"

August 25, 2014

Dealership Rating

The Best Dealership in the Nation I have bought or leased more than a dozen Acuras (beginning in 1986) from Acura of Glendale and would never consider any other car because I would nev More

by Acura Devotee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dwight Rogers , Mo Eddik, Manny Esquivel, Tony Gonzales, Dale McCarthy

Sep 16, 2014

Acura of Glendale responded

Thank you for the years of confidence you have placed with our Acura of Glendale team. And thanks for taking time to give us such a great review. We appreciate you and hope to be servicing you for another 28 years! Who knows what type of Acuras we will be driving by that time!

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