John Ladouceur, Service Manager Extrodinare joined our Acura team in 1988 (when we were known as Acura of Pasadena) and helped relocate the dealership to Glendale in 2005. He attended California State University Northridge, where he obtained his Bachelors degree in Business. In his free time, he enjoys backpacking with his two sons in the High Sierras.
Read moreDealership Experience
36 yrs, 3 mos
Languages Spoken
English
31 Reviews
Write a Review31 Reviews of John Ladouceur
March 02, 2018
Great service! We always receive great service at Glendale Acura. Manny is a top notch service advisor and always keeps us informed. Thanks for the great service! We always receive great service at Glendale Acura. Manny is a top notch service advisor and always keeps us informed. Thanks for the great service! More
Other Employees Tagged: Roger Cervantes, Brad Wolfgram , Manny Esquivel, Tony Gonzales
February 02, 2018
Timing Belt Replacement Excellent service as I needed a new timing belt package after 100,000 miles. The car now runs far better than before with fantastic acceleration espe Excellent service as I needed a new timing belt package after 100,000 miles. The car now runs far better than before with fantastic acceleration especially when I drive uphill. More
Other Employees Tagged: Roger Cervantes , Manny Esquivel, Tony Gonzales
April 24, 2017
Service Done Right! Tony Gonzales and the entire Acura of Glendale service department are one of the top professional service teams I have ever dealt with.. Tony himself Tony Gonzales and the entire Acura of Glendale service department are one of the top professional service teams I have ever dealt with.. Tony himself is extremely knowledgeable about the Acura product line, and provides technical expainations of repairs in an easy to understand manner. He provides all of his customers with reasonably priced top tier service.while keeping the process a breeze! Thank you to you and your team! Sincerely, Andrew Filbeck More
Other Employees Tagged: Roger Cervantes , Tony Gonzales
March 21, 2017
Great service Very courteous front desk staff and VERY helpful service consultants. Tony and Manny in particular were great at helping me understand what my car ne Very courteous front desk staff and VERY helpful service consultants. Tony and Manny in particular were great at helping me understand what my car needed and weren't overselling me on optional services. John, the manager, was polite and followed up with me to make sure that I had a good experience at the dealer. More
Other Employees Tagged: Manny Esquivel, Tony Gonzales
September 11, 2016
service of regular maintanance This is the best dealer with excellent costumer service.I had an grate experience n all department and all are the best, especially service department This is the best dealer with excellent costumer service.I had an grate experience n all department and all are the best, especially service department, my special thanks to everybody from service team. More
Other Employees Tagged: Roger Cervantes, Brad Wolfgram, Artur Martirosyan , Gary Yegiazaryan
May 05, 2016
Excellent I am an Acura customer since 1994, John and his team Manny, tony and other staff members are extremely professional, the never failed me. I never to I am an Acura customer since 1994, John and his team Manny, tony and other staff members are extremely professional, the never failed me. I never took my car for servicing accept Acura Glendale, More
Other Employees Tagged: Manny Esquivel, Tony Gonzales
April 19, 2016
Excellent overall service The Service Team took care of my newly purchased used Acura. They were professional and courteous, and those traits convinced me to return here for se The Service Team took care of my newly purchased used Acura. They were professional and courteous, and those traits convinced me to return here for servicing when it is required next time. More
Other Employees Tagged: Manny Esquivel, Sedrak Berberya
January 04, 2016
Servicing is amazing !!!!! Tony is my go to guy. They are all nice, but Tony, John and Manny are exceptional. They know their business and make every effort to keep you happy an Tony is my go to guy. They are all nice, but Tony, John and Manny are exceptional. They know their business and make every effort to keep you happy and comfortable during you service..I recommend the sales department also as I bought my RDX here...Amazing group of people ! More
Other Employees Tagged: Manny Esquivel, Tony Gonzales
December 07, 2014
Treated like family The car-buying (and servicing) experience at Acura of Glendale is simply incomparable. We have been involved with this dealership for over 16 years, f The car-buying (and servicing) experience at Acura of Glendale is simply incomparable. We have been involved with this dealership for over 16 years, from purchasing new and used cars to having them serviced there. Being greeted by name with a smile each time makes it a warm welcome. Dwight Rogers made the purchase of our new TLX smooth. He took time to help me coordinate the trial-fit of 3 car-seats in various cars to make sure they could accomodate our family. They gave us a fair price for our trade-in (purchased there when they were in Pasadena). Dwight was available at all times for any questions that came up through the decision-making process. He sent us everything in advance so that the morning of our purchase, the paperwork was ready when we arrived and the car was already washed and ready to drive home. Alton in finance handled the paperwork efficiently. And when it came down to taking the car home, Dwight patiently explained all of the technology that comes packed in this amazing mobile. From the porters who prep the car with an eye for detail, through the kind receptionists who greet and direct, including eveyone involved in the purchase and service processes, all the way to the owners Jeanne and Bill...everyone is hands-on and involved with making sure that their customers are cared for and treated like family. Thank you, Acura of Glendale! More
Other Employees Tagged: Dwight Rogers, Alton Ho , Tony Gonzales
August 25, 2014
The Best Dealership in the Nation I have bought or leased more than a dozen Acuras (beginning in 1986) from Acura of Glendale and would never consider any other car because I would nev I have bought or leased more than a dozen Acuras (beginning in 1986) from Acura of Glendale and would never consider any other car because I would never want to give up the ability to purchase and have a car serviced by the most outstanding car dealership that could exist. From the leadership provided by owners, Jeanne & Bill Brewer, to the superb sales and leasing staff, notably Dwight Rogers and Dale McCarthy to the phenomenal service staff, notably Manny, Tony and John, each customer is treated like a gem with "Four Seasons" treatment. The cars are amazing as well -- my new RLX turns heads and gets comments all the time. More
Other Employees Tagged: Dwight Rogers , Mo Eddik, Manny Esquivel, Tony Gonzales, Dale McCarthy