John Lakes
John Lakes at Honda of the Avenues
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John Lakes | Page 6

Lot Porter

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.7
164 Reviews
4.7

164 Reviews

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164 Reviews of John Lakes

November 28, 2023

Dealership Rating
Employee Rating

Advisor was polite and timely with car intake and performing the work. I received notification it was done timely also More

by BCCLARKS87
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 25, 2023

Dealership Rating
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Always has convenient scheduling. Bobby is very knowledgeable and explains my vehicles needs simply but thoroughly. Uber rides and quick so service does not impact my day. More

by elissamgonzalez
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

November 19, 2023

Dealership Rating
Employee Rating

John was very efficient in processing the vehicle when I arrived at the service center More

by jfcowan1
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

November 18, 2023

Dealership Rating
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Thankful that while on our way home to North Carolina the service department checked wy our tire pressure light came on. Quick and kind service! More

by wisdom77family
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

November 15, 2023

Dealership Rating
Employee Rating

Great location. Very smooth car buying experience. Clay Fenwick is very knowledgeable. Maintenance & repair was smooth More

by tctdw1976
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

November 15, 2023

Dealership Rating
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I was very concerned that I might need 4 new tires but the helper assured me that they are ok. More

by mjorr44
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

November 14, 2023

Dealership Rating
Employee Rating

Took 2. 5 hours and did not alert me as to why until at checkout. Did not properly place and secure the hub caps of the car and one was lost on the drive home More

by austin.fay2015
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Bobby Howard, Crista Poynor

Nov 14, 2023

Honda of the Avenues responded

Hi Austin, Thank you for submitting your review. I just tried calling you and left a message. Please give me a call at your earliest convenience. Thank you Crista Poynor Service Director 904-370-1290

November 11, 2023

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Employee Rating

Tech was great and informative. Thank you very much. It was a good experience thi time More

by tmclaln502
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Nov 11, 2023

Honda of the Avenues responded

Thanks so much for the 5 star review and especially the kind comments recognizing our staff. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams General Manager

November 10, 2023

Dealership Rating
Employee Rating

They did hard work, great job, good service and they contact me as first as possible. More

by darkam1971dk
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Recommend Dealer
Yes

Other Employees Tagged: Evan Dunaway, Bobby Howard, Crista Poynor , Scott Williams

November 05, 2023

Dealership Rating
Employee Rating

The dealership was extremely helpful and punctual with the warranty work. My Honda pilot was cleaned and ready in no time. More

by Kimberly
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Recommend Dealer
Yes
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