John Lakes
John Lakes at Honda of the Avenues

John Lakes | Page 7

Lot Porter

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

4.8
169 Reviews
4.8

169 Reviews

Write a Review

169 Reviews of John Lakes

November 15, 2023

Dealership Rating
Employee Rating

Great location. Very smooth car buying experience. Clay Fenwick is very knowledgeable. Maintenance & repair was smooth More

by tctdw1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

November 14, 2023

Dealership Rating
Employee Rating

Took 2. 5 hours and did not alert me as to why until at checkout. Did not properly place and secure the hub caps of the car and one was lost on the drive home More

by austin.fay2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Howard, Crista Poynor

Nov 14, 2023

Honda of the Avenues responded

Hi Austin, Thank you for submitting your review. I just tried calling you and left a message. Please give me a call at your earliest convenience. Thank you Crista Poynor Service Director 904-370-1290

November 11, 2023

Dealership Rating
Employee Rating

Tech was great and informative. Thank you very much. It was a good experience thi time More

by tmclaln502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Nov 11, 2023

Honda of the Avenues responded

Thanks so much for the 5 star review and especially the kind comments recognizing our staff. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams General Manager

November 10, 2023

Dealership Rating
Employee Rating

They did hard work, great job, good service and they contact me as first as possible. More

by darkam1971dk
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor , Evan Dunaway, Scott Williams

November 05, 2023

Dealership Rating
Employee Rating

The dealership was extremely helpful and punctual with the warranty work. My Honda pilot was cleaned and ready in no time. More

by Kimberly
Service Price Transparency
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Recommend Dealer
Yes

October 31, 2023

Dealership Rating
Employee Rating

Excellent customer service. Fast and expedient. Uber to and from dealership was very convenient and made for a productive morning. More

by jd522543
Service Price Transparency
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Recommend Dealer
Yes

October 25, 2023

Dealership Rating
Employee Rating

Very good customer service I want to trade in my car for a new one More

by darlene.brugone
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

October 25, 2023

Dealership Rating
Employee Rating

Very quick and convenient . We are always treated well . Only wish I could buy another Honda now More

by sbott1951
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

October 24, 2023

Dealership Rating
Employee Rating

I arrived with a suspected dead battery and without an appointment. Service was rapid and complete. I left with new battery! More

by TCLIFT59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

October 24, 2023

Dealership Rating
Employee Rating

Paula was truly amazing. The best service experience I have ever have. Highly recommend. Will be back. More

by boylanjscl
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

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