John Lakes
John Lakes at Honda of the Avenues

John Lakes | Page 9

Lot Porter

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

4.8
169 Reviews
4.8

169 Reviews

Write a Review

169 Reviews of John Lakes

October 07, 2023

Dealership Rating
Employee Rating

I purchased my 2012 Civic brand new here and have always appreciated the great service and work that is provided at this dealership which is why I continue to bring my car to this location. More

by 72ramada
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

October 06, 2023

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Very professional staff and service. Comfortable area to wait until the service was completed. Never disappointed! More

by bleporati
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

October 06, 2023

Dealership Rating
Employee Rating

Very friendly service advisors, quick service, nice waiting area, enjoyable coffee dispenser, well equipped service center More

by rhinsondeerhunter
Service Price Transparency
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Recommend Dealer
Yes

October 02, 2023

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I discussed the issue I was having with my car with the Honda rep. He provided useful information and provided an appointment for servicing the car at the earliest convenience for me. Brought the car in fo More

by pghpahome
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor , J.D.

October 02, 2023

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The service of vehicle is very quick and provided the proper information. Value for money. More

by AHMED
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, JJ Quest, Crista Poynor , Evan Dunaway, Scott Williams

October 02, 2023

Dealership Rating
Employee Rating

Great customer service as always from Bobby and the rest of the Honda of the Avenues team. More

by ekm1028
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

October 02, 2023

Dealership Rating
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Was able to get me in and out same day so that’s great little pricier than I wanted but it always is so not mad will be coming back More

by hudson.levine21
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

September 29, 2023

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Excellent service as always, very knowledgeable staff. I would definitely recommend to friends and family. More

by bkenio
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

Oct 02, 2023

Honda of the Avenues responded

Thank you for your business and the 5 star review. Crista Poynor Service Director

September 23, 2023

Dealership Rating
Employee Rating

Have had all past Honda’s serviced at H O Ave. I will continue to have my two Honda’s serviced there. However the last two services were questionable. Neither car had oil life monitors reset aft More

by JAN.REICHERT0305
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Bobby Howard, Crista Poynor

Sep 23, 2023

Honda of the Avenues responded

Thank you for making us aware of your experience. I'd like to apologize for your experience and would like to rectify the issues at hand. We did reach out to you by phone and left a message. Please give us a call back at your convenience. 904-370-1300 x1075

September 22, 2023

Dealership Rating
Employee Rating

Everything was done as expected and in a timely manner. My service tect was very nice and explained everything. More

by keithsirmons
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor

Sep 23, 2023

Honda of the Avenues responded

Keith, thanks so much for the 5 star review and especially the kind comments regarding our team.. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams General Manager

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