391 Reviews
Write a Review391 Reviews of John Lavelle
February 07, 2022
Very Happy with service . I have been using Joyce Honda for a long time and always very happy with new car and service Department .Very fair pricing and quality service. My Service advisor was John Lavelle for a long time and always very happy with new car and service Department .Very fair pricing and quality service. My Service advisor was John Lavelle . More
January 15, 2022
They took me to the hair dresser while my car was being serviced. The driver was very nice. serviced. The driver was very nice. More
Other Employees Tagged: Ernest Biondolino, Erik Matos, Charles Mitchell , KELVIN ALFRED, Kathy Bernstein, Dwight Phillips
January 15, 2022
I scheduled a loaner for 8:00 for a scheduled recall appointment. I arrived a few minutes before 8:00 and my car was checked in by 8:05. As of 8:30 the loaner car was “defrosting because it is frozen”. appointment. I arrived a few minutes before 8:00 and my car was checked in by 8:05. As of 8:30 the loaner car was “defrosting because it is frozen”. If I was scheduled for 8:00, why not have it ready for 8:00? I didn’t get out of there until 8:45. I had had regular maintenance and an MPI 2 weeks prior to the recall appointment and everything was fine. However the day of the recall appointment, I received a text saying that I needed front brakes and a filter and other items for $500. Yet 2 weeks prior, the front brakes were rated as fine. This was just another time I felt they were pushing unneeded services at an otherwise free service appointment. Super annoying… My car was done earlier than was promised, which was nice, but getting out of there was another 15 min and it was very unclear why I was waiting. The work done is always (seemingly) fine, just all the other things (loaner not being ready for 45 min, pushiness…) take away from that considerably. More
Other Employees Tagged: Jessica (front desk)
January 13, 2022
Excellent services Very professional service and parts Excellent services Very professional service and parts crew. Very knowledgeable about everything. I will definitely recommend Joyce honda as your Excellent services Very professional service and parts crew. Very knowledgeable about everything. I will definitely recommend Joyce honda as your dealership. More
Other Employees Tagged: Larry Swanson, Ernest Biondolino

