John Layman
John Layman at Spitzer Acura

John Layman | Page 2

Assistant Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

5.0
195 Reviews
5.0

195 Reviews

Write a Review

195 Reviews of John Layman

April 12, 2024

Dealership Rating
Employee Rating

Clean and well maintained. Service advisor provided clear answers to my inquiries. Gave useful feedback to my questions. More

by ANDYWBGV
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 11, 2024

Dealership Rating
Employee Rating

I had a few items that i wanted checked on my RDX and got a quick appointment and the items i wanted checked plus several others and this was done at no cost to me. I don’t think i could have received this s More

by JOEMOON2348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Apr 11, 2024

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 11, 2024

Dealership Rating
Employee Rating

I’ve had nothing but positive interactions with Spitzer, from sales to service to financing. More

by APritchard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2024

Spitzer Acura responded

Thanks for your feedback on your recent visit to Spitzer Acura. It's great to hear that we were able to assist you and that you had such a positive experience.

April 05, 2024

Dealership Rating
Employee Rating

Everyone that I had to deal with was very professional & friendly. The experience was extremely easy. More

by Kcoppola62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson

Apr 06, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 03, 2024

Dealership Rating
Employee Rating

Have never had a bad experience at Spitzer Acura in McMurray. Both sales and service are exceptional. More

by JKERSNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Drakulic

Apr 04, 2024

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

April 03, 2024

Dealership Rating
Employee Rating

I made an appointment for my 2023 RDX for a warranty covered issue. John greeted me immediately upon arriving and I was on way in five minutes. I picked up my car later in the day and it was washed and More

by RFIREWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson

Apr 03, 2024

Spitzer Acura responded

Thank you for your very kind service review. John and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

April 01, 2024

Dealership Rating
Employee Rating

They always take care of my every need, and they are kind and patient while dealing with all of my questions. More

by daniellepordash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team, Danielle. We're glad to hear we delivered such a great experience!

March 30, 2024

Dealership Rating
Employee Rating

John attempted to hustle my wife for $1200 new tires to pass inspection. Kind enough to give her a 2 week deadline for her to bring “my vehicle” back and not get charged again. More

by pmifsud303
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Mar 31, 2024

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

March 30, 2024

Dealership Rating
Employee Rating

Schedule appointment dropped car John asked me when I wanted to pick it up, it was completed at that time. Quick and easy with no problems. More

by JPOKORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2024

Spitzer Acura responded

We are very happy to hear that John provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 27, 2024

Dealership Rating
Employee Rating

very informative on the car issue and explaining repair procedures and reviewing warranty coverage and scheduling work to be completed in a timely manner More

by DAVEMAHALICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson

Mar 28, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura, Dave. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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