John Lazor | Page 3

Scheduling is easy and they do quality work! Everyone that I have had to talk to has been helpful. Everyone that I have had to talk to has been helpful. More

by xratracr Verified Customer Verified Customer

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my google review: BUYER BEWARE! I recently visited Naples Mazda, and my experience with the dealership was extremely disappointing. After agreeing on pricing, I was taken to the fin I recently visited Naples Mazda, and my experience with the dealership was extremely disappointing. After agreeing on pricing, I was taken to the finance office where they attempted to slip in over $4,000 in add‑ons that were never discussed or authorized. These included items I did not request and would never have knowingly approved. The finance manager rushed through the paperwork, provided no explanation of what I was signing, and clearly hoped I wouldn’t notice the extra charges. If I hadn’t stopped to review every line item myself, I would have been charged thousands more than the agreed‑upon price. This kind of behavior erodes trust and reflects poorly on dealerships. Buyers deserve transparency, clear explanations, and honest pricing—not surprise add‑ons at the closing table. I strongly recommend reviewing every document carefully and insisting on full disclosure before signing anything at these locations. FILING FORMAL COMPLAINT WITH Florida Attorney General Also, when I got the car home, I noticed it is covered in overspray of some sort. My fault for not inspecting the vehicle more closely. BE CAREFUL OF THIS PLACE!! More

by curtis21 Verified Customer Verified Customer

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John was very helpful and made buying a new car easy. Happy with our new car Happy with our new car More

by mokeok Verified Customer Verified Customer

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Dealership is friendly, knowledgeable, helpful and willing to please. John Lazor was very patient and knowledgeable. willing to please. John Lazor was very patient and knowledgeable. More

by barbaramiller0 Verified Customer Verified Customer

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The best experience I have ever had at a dealership! The entire staff worked with me until I was completely satisfied and left with a smile on my face! I highly recommend this dealership The entire staff worked with me until I was completely satisfied and left with a smile on my face! I highly recommend this dealership More

by Carolynkazanchy Verified Customer Verified Customer

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Rafael and Phil were great when they took over from a negative experience with John negative experience with John More

by lgibson2512 Verified Customer Verified Customer

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⭐️⭐️ (Post-Sale Experience Feedback) After the sale was completed at Mazda of Naples, I discovered several aspects of the transaction that I hadn’t fully understood at the time of purchase, including p was completed at Mazda of Naples, I discovered several aspects of the transaction that I hadn’t fully understood at the time of purchase, including products and financial arrangements I did not knowingly choose. I also came to believe that the lending institution (Wells Fargo), the dealership, and the warranty company were working in coordination in a way that steered my purchase and financing toward options I didn’t fully understand or agree with. Overall, the experience left me uneasy and has made me consider other dealerships in the area for future vehicle purchases. More

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Both Phil and John were an exceptional sales team and made our buying decision smooth and easy. made our buying decision smooth and easy. More

by pjcannone Verified Customer Verified Customer

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Went smooth and very relaxing . No pressure Everyone involved was nice. The car is beautiful inside and out. However , I still liked the cx 50 better. Next time I'll do that again No pressure Everyone involved was nice. The car is beautiful inside and out. However , I still liked the cx 50 better. Next time I'll do that again More

by Lexislequenne Verified Customer Verified Customer

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Exceptional dealership… knowledgeable, and friendly sales staff… auxiliary staff willing to help in anyway they can… Liz in Finance was also very helpful. staff… auxiliary staff willing to help in anyway they can… Liz in Finance was also very helpful. More

by crovo8 Verified Customer Verified Customer

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