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John Le

Overview Reviews (431) Inventory (267)

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John Le

John Le | Page 30

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9

431 Reviews

Overview Reviews (431) Inventory (267)

4.9

431 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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431 Reviews of John Le

June 05, 2024

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Employee Rating

John Le provides great customer service. I will continue servicing with the dealership because of his actions. I will continue servicing with the dealership because of his actions. More

by Baldanthony1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Catherine Schlueter

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Jun 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words, we're thrilled to hear that John provided you with excellent service! We look forward to serving you again in the future.

June 01, 2024

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Employee Rating

John was super helpful. You guys are always so friendly and super accommodating. John was able to verify that the part I needed was in stock and got it fixed for me in a tim You guys are always so friendly and super accommodating. John was able to verify that the part I needed was in stock and got it fixed for me in a timely fashion. It was greatly appreciated. More

by Maiyawells206

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 03, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words, we're delighted to hear that John provided you with excellent service! We're always here to ensure our customers receive timely and friendly assistance. We appreciate your support!

June 01, 2024

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Employee Rating

Speedy, honest and no upsale Waiting room was clean And the drain plug was tight ! clean And the drain plug was tight ! More

by Mchuston1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 03, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback! We're thrilled to hear about your positive experience with us. Our team takes pride in providing speedy service without compromising on honesty or quality. We hope to see you again soon!

May 29, 2024

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Employee Rating

The service time is not too long ,but dealer doesn’t tell me need to be changed alternator so I can fix the same time,I go back to Honda world to service about 1050dollars ,but anyway everything is OK me need to be changed alternator so I can fix the same time,I go back to Honda world to service about 1050dollars ,but anyway everything is OK More

by Petervu1210

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that overall everything was okay. If you have any further questions or concerns, please don't hesitate to reach out to us directly.

May 29, 2024

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Employee Rating

Very professional. Reasonable cost. Really like their service department. Shouldn't have a fifteen word minimum Reasonable cost. Really like their service department. Shouldn't have a fifteen word minimum More

by Richjlloyd47_

Verified Customer

Service Time

Recommend Dealer

Yes

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May 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're glad to hear you had a great experience with our service department. We appreciate your support!

May 29, 2024

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Employee Rating

John Le was awesome! Great customer service. Kept me up to date on the progress of my car. Great customer service. Kept me up to date on the progress of my car. More

by Tinaramos

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you, John! We're thrilled to hear that you had a positive experience with us. Keeping our customers informed and providing excellent service is our top priority. We appreciate your feedback!

May 25, 2024

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Employee Rating

Excellent! They are always very pleasant take good care of my car and have it ready on time. They are always very pleasant take good care of my car and have it ready on time. More

by Jenniegiliam

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ivette Rodriguez

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May 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words about Jason, we're thrilled to hear he's made such a positive impact on your experience with us!

May 23, 2024

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Employee Rating

The services ate usually quick, it’s always clean and the employees are always kind and informative. employees are always kind and informative. More

by Bstella.Cain

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Viviana Saenz

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May 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We strive to provide excellent service to all our customers, and we appreciate your feedback!

May 18, 2024

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Employee Rating

Overall we are pleased with the service we get. We find the cost a bit high and an annoying push for future repairs. We find the cost a bit high and an annoying push for future repairs. More

by Brickymike

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 21, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your feedback with us! We're glad to hear you're generally satisfied with our service. We'll take your comments about pricing and future repairs into consideration to ensure we continue improving our customer experience.

May 18, 2024

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Employee Rating

John Le was very helpful and explained thing very clearly when i was there for 2023 Ridgeline. Form 2013 to 2023, I've bought 2 cars at Norm Reeves in Huntington Beach and definitely will come back future when i was there for 2023 Ridgeline. Form 2013 to 2023, I've bought 2 cars at Norm Reeves in Huntington Beach and definitely will come back future purchase because the people there are professional, informative, and polite. More

by Pdnguyen123

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 21, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words, John! We're thrilled to hear about your positive experiences at Norm Reeves. We look forward to assisting you with your future automotive needs. Drive safely!

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