John Lohne | Page 33

Awesome. Experience John is most professional and sincere. My GX470 was given a new dashboard and evaporator. I so appreciate that the job came in under budget! When do John is most professional and sincere. My GX470 was given a new dashboard and evaporator. I so appreciate that the job came in under budget! When does that ever happen? Thank you John. I love Lexus. I am grateful, that after driving the loaner,RX 350, that I have my own car back!! Power, comfort ride, quiet and best music system. I am sad that this is the last year that Lexus IS producing the GX line. It's a good thing I still have a lot of life left in my girl. Again, John thank you for a great service experience. More

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Service experience I was very pleased with the service experience. Intake was quick and efficient, service time was reasonable and service personnel were pleasant and he I was very pleased with the service experience. Intake was quick and efficient, service time was reasonable and service personnel were pleasant and helpful. Waiting room area was comfortable and wifi was easy to access and fast. More

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Satisfied as usual We have been customers of Lexus of Melbourne for more than twenty years. Although we did not purchase our first Lexus from Lexus of Melbourne as we we We have been customers of Lexus of Melbourne for more than twenty years. Although we did not purchase our first Lexus from Lexus of Melbourne as we were living in another State but have purchased five Lexus vehicles there since moving to Vero Beach in 1994, We have enjoyed the service, the sales people, especially Tom Hakimi through the years and have never had reason to complain. You can consider my wife and I to be 100 % satisfied customers. In our advanced ages, we hope to be, God willing, a customer for many more years. Philip I Crumb More

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An Exceptional Car Buying Experience My wife and I have had our Lexus serviced at Lexus of Melbourne for the past 4 years and have been extremely satisfied with the level of customer serv My wife and I have had our Lexus serviced at Lexus of Melbourne for the past 4 years and have been extremely satisfied with the level of customer service we have been given by our Service Advisor, John Lohne. John always goes out of his way to show us that we are valued customers. So when it came time to buy another Lexus, we returned to Lexus of Melbourne to work with Nicole DeVos, a Sales Associate who we met a few years ago while having our car serviced. She always displayed enthusiasm in the product she was selling and always had a great attitude and professional demeanor. Nicole showed us that she was as excited for us to get our car as we were! Great job, Nicole!!! We highly,highly recommend this dealership!!! More

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Enjoyed my visit. I had my 2014 250C serviced and extremely pleased. John Lohne was courtesous, friendly,knowledgeable, and helpful. He arranged a loaner for me. Will c I had my 2014 250C serviced and extremely pleased. John Lohne was courtesous, friendly,knowledgeable, and helpful. He arranged a loaner for me. Will continue to have my car serviced at Lexus. More

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Service performed by John Lohne continues to be excellent John is responsive, friendly and professional. He give excellent advice and I TRUST him! Please share with your management the quality of effort that John is responsive, friendly and professional. He give excellent advice and I TRUST him! Please share with your management the quality of effort that John provides. I return to Lexus because of him! More

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Why go anywhere else? It's always easy to get an appointment my service guy, John Lohne, explains everything and checks all details. What I appreciate is that John listens It's always easy to get an appointment my service guy, John Lohne, explains everything and checks all details. What I appreciate is that John listens when I have identified a problem or repair and it is always taken care of the first time. More

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welcoming My visit was pleasant and friendly the atmosphere was relaxing and the employees were friendly and helpful and my service provider John was profession My visit was pleasant and friendly the atmosphere was relaxing and the employees were friendly and helpful and my service provider John was professional and friendly and I appreciated his attitude More

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30,000 mile inspection and oil change John Lohne took care of me wonderfully. He explained that he had done the 30K inspection and found the battery to be low and replaced it. I am so gl John Lohne took care of me wonderfully. He explained that he had done the 30K inspection and found the battery to be low and replaced it. I am so glad I didn't have to wait until the car wouldn't start before having the battery replaced. This usually happens to me and I do have jumper cables, but it is so much better when I don't have to use them. Thank you John and the team and Lexus of Melbourne. More

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The very best - "times two!" My extended family and I have been dedicated customers of Lexus of Melbourne for many years, in both sales and service. Collectively, we have found L My extended family and I have been dedicated customers of Lexus of Melbourne for many years, in both sales and service. Collectively, we have found LOM to not only been the finest dealership for any brand of vehicle we have ever encountered, but an organization that features the finest customer-oriented employees at every level. Typical of these employees is our Service Representative John Lohne, who over the years has never wavered from the standards of professionalism that he role-models. His approach is always that of a friend and as an expert in what he does, and by doing so he also provides each customer with an extremely positive view of Lexus of Melbourne. More

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