John Loving
John Loving at Westside Lexus

John Loving | Page 11

New Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
309 Reviews
5.0

309 Reviews

Write a Review

Dealership Experience

14 yrs, 9 mos

Industry Experience

29 yrs, 5 mos

Languages Spoken

English English

309 Reviews of John Loving

December 04, 2023

Dealership Rating
Employee Rating

The dealership was impressive. John is very personable and easy to work with. We are very satisfied. More

by donjeanes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau, Sterling Sine

Dec 05, 2023

Westside Lexus responded

We are so happy that our Westside Lexus team delivered an excellent experience. Thank you!

October 30, 2023

Dealership Rating
Employee Rating

Mr. Loving has been very supportive with my purchase. no pressure, therefore, no stress. loving my car so far :) More

by lmaczko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Oct 30, 2023

Westside Lexus responded

We're so glad to know that our team at Westside Lexus provided a stress-free and supportive buying experience for you. Enjoy your new car, and thank you for the positive review!

October 28, 2023

Dealership Rating
Employee Rating

I have purchased three automobiles from John Loving. The latest was purchased in the last 6 months. I would recommend John to anyone interested in purchasing a Lexus. He is extremely knowledgeable, p More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2023

Westside Lexus responded

We're delighted to know that you've had such a positive experience with John at Westside Lexus! It's great to see his dedication and professionalism being recognized. We appreciate your recommendation, and we'll make sure John knows how much you value his service! Enjoy your new car!

October 24, 2023

Dealership Rating
Employee Rating

Title: Deceptive Car Dealer and Untrustworthy Salesman I recently had the unfortunate experience of dealing with Westside Lexus and their salesman, John Loving, and I cannot stress enough how More

by drc0505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ben Stephens, Dominic Thornton

Oct 25, 2023

Westside Lexus responded

I'm really sorry to read about your experience. It's important for us that our customers feel they can trust us and it seems we've fallen short in this instance. I assure you, the issues you mentioned are not typical of our standards here and will be addressed promptly with the team involved. If possible, could we discuss this further? Please reach out at your earliest convenience so we can work towards a resolution together - Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

September 20, 2023

Dealership Rating
Employee Rating

John was helpful, however when I see my trade in listed for 30,949 and I was only given 22,500 I don’t feel as if I received the most amount possible. I will definitely shop around on my next vehicle purch More

by tracymatkinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Sep 20, 2023

Westside Lexus responded

Tracy, we appreciate your feedback. It's great to know John was helpful during your visit at Westside Lexus. We understand the concerns about trade-in values and assure you that our team always aims for fair pricing based on market conditions and vehicle conditions. Thanks again for sharing!

September 18, 2023

Dealership Rating
Employee Rating

The purchase was smooth and effortless thanks to John. I highly recommend this dealership. It was a pleasure working with him. More

by tyoukhana
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rafael Garcia

Sep 18, 2023

Westside Lexus responded

We're glad to know your purchase was smooth and effortless! John will be pleased to learn of your high praise. Thanks for recommending Westside Lexus, we look forward to serving you again in the future.

August 07, 2023

Dealership Rating
Employee Rating

Excellent service . . will recommend everyone!! A great experience from sales to finance! Super job done by everyone! More

by RASHMI.SHARMA2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2023

Westside Lexus responded

Rashmi, we're delighted to know you had a great experience with our team at Westside Lexus. Thanks for recommending us and sharing your positive feedback!

August 04, 2023

Dealership Rating
Employee Rating

John has started working on my purchase yesterday . I have a special circumstance and live in the DFW area. I attempted to seek assistance with other dealerships an none in this area and San Antonio More

by wrwinfree
Recommend Dealer
Yes
Aug 04, 2023

Westside Lexus responded

We're so glad to know that John went above and beyond to assist you with your purchase at Westside Lexus. We appreciate the kind words, and we can't wait for you to pick up your new vehicle! Safe travels on your journey here next weekend - see you soon!

Aug 04, 2023

wrwinfree responded

John, has communicated with my wife and I again today . He answered a few more questions to keep me at ease ! John continues to rock !

July 10, 2023

Dealership Rating
Employee Rating

John and Mark were outstanding! While we were in a time crunch to purchase a vehicle even though Mark wasn’t available the only weekend we could visit the dealership. Mark was able More

by kimberlyavila86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Solomon, Brooke Malia

Jul 10, 2023

Westside Lexus responded

Kimberly, thank you so much for the kind words! We're glad that John and Mark were able to assist you and get the job done. We appreciate your business and hope to see you back again at Westside Lexus!

June 21, 2023

Dealership Rating
Employee Rating

Wonderful service by John! Smoothest experience in purchasing a vehicle I've had in a very long time. John had everything ready to go and I was in and out in under 2 hours. More

by Mofkhan7
Recommend Dealer
Yes

Other Employees Tagged: John Loving

Jun 21, 2023

Westside Lexus responded

We're thrilled John could make your experience so easy and get you out on the road in a timely manner! Thanks for working with us at Westside Lexus!

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