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John Malcolm
Refer Me
73 Reviews
Dealership Experience
6 yrs, 5 mos
Industry Experience
30 yrs
73 Reviews
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73 Reviews of John Malcolm
February 07, 2019
They dropped the ball, but then picked it up I had an extraordinarily "bi-polar" day at McDonald VW. I am from out of state, found the car I wanted on the internet, talked to the same McDonald sa I had an extraordinarily "bi-polar" day at McDonald VW. I am from out of state, found the car I wanted on the internet, talked to the same McDonald salesman daily for a week, and 3 times on the day that I was driving (6+ hours) to Littleton. During the test drive, the salesman gets a call and tells me another salesman has already sold the car. He gives me excuses as to why the car wasn't being held for me (they apparently don't track any car that's in the reconditioning phase - lame!). But then, the sales manager and a new salesman come over to pick up the pieces, and are very accommodating and helpful (Chris Christensen) to win back my business. All in all, a LONG day but in the end I got what I thought was a good deal and good service. Thank goodness they had a big inventory of cars, or I would have left completely furious. More
by Out of State buyer
Other Employees Tagged: Chris Christensen (the salesman who saved the day)
Helpful 
January 16, 2019
Awesome Great friendly ,helpful staff. I think the vehicle report is a good idea. Getting a ride home and back is helpful to me.. The dollars off coupon was a Great friendly ,helpful staff. I think the vehicle report is a good idea. Getting a ride home and back is helpful to me.. The dollars off coupon was also nice. More
by lray1957
December 27, 2018
Golf R Awesomeness! Friendly and worked with us on price even on one of the hottest cars to find...a new Golf R Automatic. Would recommend MacDonald VW to anyone looking Friendly and worked with us on price even on one of the hottest cars to find...a new Golf R Automatic. Would recommend MacDonald VW to anyone looking for a dealer to fit your needs both in the type of car you want and the price point you can afford. More
by Golf R
Other Employees Tagged: Scott Mitchell, Tanner Fiftal , Jake in finance.
November 19, 2018
Fast and friendly service I purchased a new Atlas over the weekend. The process was straight forward. I have owned 3 VW's in the past and love the vehicles. The service however I purchased a new Atlas over the weekend. The process was straight forward. I have owned 3 VW's in the past and love the vehicles. The service however can be a hit or miss, and I think I have found the right place for all my VW needs in the future. More
by uvmgrad99
Other Employees Tagged: Teresa Boeklan
October 22, 2018
tire check and emission software update Service was excellent and communication on what they were working on and timing of getting car back. The txt messaging showing the inspection of the Service was excellent and communication on what they were working on and timing of getting car back. The txt messaging showing the inspection of the car was very informative. More
by Colong
Other Employees Tagged: Logan Erdmann
October 20, 2018
Service Team worked hard to find the problem and address the issues. Very professional Very courteous making sure that I had the information and pricing I Team worked hard to find the problem and address the issues. Very professional Very courteous making sure that I had the information and pricing I needed to make good decisions. More
by Gus3014
September 10, 2018
Best Car Buying Experience of My Life This was truly it. Silke, Chris and the team at McDonald Volkswagen did an amazing job of making this easy. They worked with us on price and helped This was truly it. Silke, Chris and the team at McDonald Volkswagen did an amazing job of making this easy. They worked with us on price and helped to ensure that this was the perfect truck for me. But they also put a personal touch on it. One great example is that I left my sunglasses in my trade in, they are prescription sunglasses and a big deal to me. Not only did they take care of them for me, but they actually tightened the screws on them (they were getting loose). Amazing beyond and above service! More
by Byron
Other Employees Tagged: Silke Refior, Chris Christianson
August 26, 2018
Easy! Shana made the process very easy, and I got a great deal on the Mustang. They did a nice job on prepping the car for sale, and Shana made sure I got t Shana made the process very easy, and I got a great deal on the Mustang. They did a nice job on prepping the car for sale, and Shana made sure I got the price I was looking for, Thanks! More
by Mikey1
Other Employees Tagged: Connor King, Shana Nodine
August 08, 2018
It was great! All people at the dealership were very helpful,a lot of people introduced themselves to us! They all made sure we were happy with our purchase! All people at the dealership were very helpful,a lot of people introduced themselves to us! They all made sure we were happy with our purchase! More
by becky
Other Employees Tagged: Shana Nodine-sales, Enrico Burrows- finance; Armando ?-service
August 03, 2018
Wonderful experience purchasing my Tiguan Limited! Everyone was very helpful and friendly - they made car buying easy! I was also talking with Enrico in financing in under 30 minutes - a quick and easy Everyone was very helpful and friendly - they made car buying easy! I was also talking with Enrico in financing in under 30 minutes - a quick and easy process. More
by SUVowner
Other Employees Tagged: Cody Moenk, Enrico Burrows
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