John Marr
John Marr at Skyline Ford
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John Marr | Page 2

Shop Foreman

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.8
99 Reviews
4.8

99 Reviews

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99 Reviews of John Marr

January 16, 2024

Dealership Rating
Employee Rating

Great customer service. Thorough. Offered and accepted at homeless service. Good experience, minimal contact, timely. More

by stevenwdy4
Recommend Dealer
Yes

Other Employees Tagged: John Marr

Feb 08, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 29, 2023

Dealership Rating
Employee Rating

They are absolutely amazing in the service department. I would recommend everyone to go there. Everyone was so amazing and great to be around. More

by Smashley060922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mel Wangler

Dec 28, 2023

Skyline Ford responded

We are truly thankful for your recommendation and your visit. Thank you for choosing Skyline Ford!

November 28, 2023

Dealership Rating
Employee Rating

Mel greeted me right when I came in. She was amazing. Dom and Kendra greeted me also it was so fast and super friendly! More

by Run
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gonzalez, Mel Wangler , Dom the porter! And Kendra thank you!

Dec 28, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 18, 2023

Dealership Rating
Employee Rating

Prompt and professional , appeared to know what was going on. Could of been a little more courteous. More

by CTIECKE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 09, 2023

Dealership Rating
Employee Rating

Amazing service team! Vince, John M, Art, are awesome employees! Willie is awesome! Chris H. Brandon Y in part's and Bryan fantastic people! Love the Donofrio's! More

by Run
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Skyline Ford responded

Thanks for sharing about your experience with Skyline Ford. Willie, Vince, Chris, Brandon, and Bryan appreciate your business and hope to see you again soon! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 04, 2023

Dealership Rating
Employee Rating

Great customer service with a team that actually cares about their customers. Service department is organized and scheduling is easy. More

by Dan.Delgado
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson

Nov 05, 2023

Skyline Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Dan, and we're happy to hear that we met your expectations. Thank you for choosing Skyline Ford, we look forward to having you as a valued customer for many years to come! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 30, 2023

Dealership Rating
Employee Rating

Rich was very helpful and very easy to work with. Fast and friendly service. Great work More

by courtney.tagwerker
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Skyline Ford responded

Thank you so much for your excellent review, Courtney! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Skyline Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 20, 2023

Dealership Rating
Employee Rating

Very professional and friendly staff. They tell you what you need and not what you dont. More

by richhowie61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson, Mel Wangler

Oct 21, 2023

Skyline Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 07, 2023

Dealership Rating
Employee Rating

I have always received excellent service with everyone I've encountered at Skyline Ford which is why I trust them to take care of all of my needs when it comes to either of my Vehicles. More

by Chris Bockelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 01, 2023

Dealership Rating
Employee Rating

Their employee on the phone quoted me a timeline and a price and when I got down there, the staff in the service center were not only rude, but condescending and it cost me five times more than I was quot More

by Rachaelelizabeth124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 21, 2023

Skyline Ford responded

We're truly sorry to hear about the distress and inconvenience you experienced during your recent visit, particularly given the importance of your situation. It's our aim to provide clear communication, respectful service, and to meet our commitments, and we regret that we fell short of these standards. Your feedback is taken seriously, and we will strive to improve our service to ensure a better experience for all our customers.

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