John McGraw
John McGraw at Honda Universe

John McGraw | Page 33

Customer Relations Manager

Honda Universe

1085 Ocean Ave
Lakewood Township, NJ 08701

Contact Me
4.8
415 Reviews

Hours: Mon 9-9, Tues 9-9, Wed 9-5, Thurs OFF, Fri 1-9, Sat 9-6

4.8

415 Reviews

Write a Review

415 Reviews of John McGraw

August 22, 2013

Dealership Rating

Excellent service. Very considerate of customer. Not high pressure. Very informative on car information. Great Price. Excellent Car and Service. Salesman helped each other and worked together. More

by LoriCarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Levine

Aug 23, 2013

Honda Universe responded

Thank you so much for the positive feedback about our dealership! We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. Our sales team is committed to giving our customers the high-quality shopping experience they deserve. Please let us know if you have any questions or need anything else. To stay informed on exclusive deals and updates from the dealership, check out our Facebook page and Twitter feed. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

August 19, 2013

Dealership Rating

I RECENTLY PURCHASED A 2013 HONDA CIVIC. IT IS JUST GREAT. MY SALESMAN WAS JOHN McGRAW. HE WAS VERY FRIENDLY AND VERY INFORMATIVE ABOUT MY NEW CAR. HE SHOWED RESPECT IN EVERY WAY POSSIBLE. MY HUSBAND More

by MargeBertino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2013

Honda Universe responded

Congratulations on the purchase of your new Civic! We really appreciate you taking the time to leave feedback for our dealership. Customer input is an important part in helping make our service the best it can be. Providing a quality shopping experience is one of our top priorities, and we do everything we can to support our customers. I’m glad to hear that John was able to assist you with your car purchase. We are dedicated to making sure our sales team does everything they can to make our customers feel welcome and supported during their visits. We look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

July 30, 2013

Dealership Rating

John, was a professional patient compassionate, no pressure salesperson Answer all my questions, Spend a great deal of time with me to make sure that I was comfortable with the decision I made at th More

by 916kims
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2013

Honda Universe responded

I appreciate you taking the time to leave feedback for our dealership. Providing a quality shopping experience is one of our top priorities, and we do everything we can to support our customers. I’m glad to hear that John was able to assist you with your car purchase. We are dedicated to making sure our sales team does everything they can to make our customers feel welcome and supported during their visits. We look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

July 29, 2013

Dealership Rating

John and the staff was very friendly, listened to our needs and fulfilled our expectations. John answered all of our questions and was very quick to return my phone call. I recommend giving John your b More

by Bcstorky66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2013

Honda Universe responded

Brian, thank you so much for the positive review! It’s great to hear that our sales team members gave you such a pleasant experience. John is a great salesman and an integral part of our team. I’m glad to know that you enjoyed your car-buying experience with him. Customer service is our highest priority and we want to provide our customers with the service and support they deserve. Please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

July 15, 2013

Dealership Rating

Honda Universe and John McGraw was the fourth dealership and salesman that I dealt with while I was looking for a (new) used car. The best thing I should say about this transaction is Honda Universe and Joh More

by carmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2013

Honda Universe responded

Carmen, I really appreciate you taking the time to leave such positive feedback for our dealership. Customer input is an important part in helping make our service the best it can be. Providing a quality car-buying experience is one of our top priorities, and we do everything we can to support our customers. I’m glad to hear that John was able to assist you with your car purchase. We are dedicated to making sure our sales team does everything they can to make you feel welcome and supported during your visits. We look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

July 01, 2013

Dealership Rating

Overall a great experience . John Mcgraw is to be commended for his warmth and manner as he helped make my deal. Thankyou honda for my new pilot More

by mariahcruz
Quality Of Work
Recommend Dealer
Yes
Jul 02, 2013

Honda Universe responded

Thank you for taking the time to let us know how we're doing. When customers enter our dealership, we are dedicated to making sure our sales team does everything they can to make our customers feel welcome and supported during their visits. We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. We are always glad to help, so if you have any questions, just let us know. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, James Frederick, GSM 732-370-9700 jfrederick@hondauniverse.com

June 30, 2013

Dealership Rating

John was a great salesman and made buying a new car a great experience. He kept the process easy and answered all my questions. Hopefully he will be there the next time I am in the market for a vehicle More

by BG114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2013

Honda Universe responded

Thanks for the great review! I am glad you were so pleased with the service you received at our dealership. We strive to make sure our sales team is as knowledgeable as possible. This ensures us that our customers are well informed when deciding which vehicle is right for them. If you need any further assistance with your vehicle, let us know. If you want to stay in the loop with our dealership, please check out our Facebook page and Twitter feed for exclusive deals and updates. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

June 27, 2013

Dealership Rating

John was an absolute blast to buy from. He was so funny which really helped pass the time. He was extremely clear on explaining absolutely everything I needed to know and made sure I had every question ans More

by atomaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2013

Honda Universe responded

Thanks for taking time out of your day to leave feedback and let us know how we're doing. Customer input is an important part in helping make our service the best it can be. We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. I’m glad to know that John was able to assist you with your car purchase. We are dedicated to making sure we do everything we can to make you feel welcome and supported during your visits. For exclusive news and deals, check out our Facebook page and Twitter feed for updates from the dealership. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

June 20, 2013

Dealership Rating

I had an excellent experience with john at this location. He listened to all of my need and concerns and addressed them all individually. An overall pleasure. More

by ptfit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2013

Honda Universe responded

Thank you so much for the positive feedback about our dealership! It’s nice to hear we were able to give you such a great shopping experience. John exemplifies our commitment to customer service and I’m glad he was able to help you with your purchase. Please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

June 19, 2013

Dealership Rating

John was absolutely awesome to work with. He made me laugh and I got a great deal too. He never forced anything on me at any point and really knew the vehicles. He took the time to show me what I was lo More

by sclarfie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2013

Honda Universe responded

Thank you for choosing Honda Universe! It's truly wonderful to hear that you enjoyed the best experience ever with us. We're thrilled you enjoyed working with John, he will greatly appreciate your shout-out. If you have any questions or concerns for our service or sales staff please do not hesitate to reach out to us at any time. We look forward to working with you in the future. Don't forget to find us on Twitter and Facebook, we offer exclusive specials for our "likers" and followers. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

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