John McGraw
John McGraw at Honda Universe

John McGraw | Page 34

Customer Relations Manager

Honda Universe

1085 Ocean Ave
Lakewood Township, NJ 08701

Contact Me
4.8
415 Reviews

Hours: Mon 9-9, Tues 9-9, Wed 9-5, Thurs OFF, Fri 1-9, Sat 9-6

4.8

415 Reviews

Write a Review

415 Reviews of John McGraw

June 13, 2013

Dealership Rating

John was awesome !!! He helped my grandma and I pick out the perfect car and helped us with insurance and buying the car. It was an awesome experience and I love my new car ! All thanks to John, anyone read More

by Sanzonebrittany
Price
Recommend Dealer
Yes
Jun 13, 2013

Honda Universe responded

Thank you for taking the time to let us know how we're doing. Our sales team strives to give our customers the high-quality shopping experience they are looking for from any quality dealership. We are also dedicated to making sure our sales team does everything possible to make our customers feel welcome and supported during their visits. I’m glad to hear that John was able to assist you with your car purchase. It is a point of pride that we do everything we can to support our customers during their time with us. We look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

May 31, 2013

Dealership Rating

I visited this Honda Dealership to get some idea of what type of car I would like to purchase. John McGraw was my salesperson. He was very knowledgeable offered details about each Honda I was interested i More

by Austin0327
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2013

Honda Universe responded

Thank you for recognizing John, we agree he is a great addition to the Honda Universe team! He will greatly appreciate your kind words regarding his customer service efforts. We're thrilled that John's knowledge of each model was helpful and you will return to see us. We look forward to helping you in to a Honda when you're ready. Be sure to find us on Twitter and Facebook for fun promotions and exciting specials. Thanks again for taking the time to write this review. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

May 23, 2013

Dealership Rating

John Mcgraw was a fantastic sales consultant!!!!! It was my first time buying a car and I explained to him what I was looking for and he sure did find it! He was very patient and friendly through the whole More

by hmanzueta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2013

Honda Universe responded

I really appreciate you taking the time to leave a review about your experience. Customer input is an important part in helping make our service the best it can be. Providing a quality shopping experience is our top priority, and we do everything we can to support our customers. I’m glad to hear that John was able to assist you with your car purchase. We are dedicated to making sure our sales team does everything possible to make our customers feel welcome and supported during their visits. We look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

May 18, 2013

Dealership Rating

Friendly atmosphere made me feel comfortable from the start. Didn't mind the time I spent there and everything is up front no hidden suprises . More

by janeen63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2013

Honda Universe responded

Thanks for the great review! I am glad you were so pleased with the service you received at our dealership. When customers come on our lot, they can take comfort in knowing that they are receiving high-quality customer service. We are dedicated to making sure our sales team does everything they can to make our customers feel welcome and supported during their visits. If you need any further assistance with your vehicle, let us know. If you want to stay in the loop with our dealership, please check out our Facebook page and Twitter feed for exclusive deals and updates. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

May 12, 2013

Dealership Rating

From the moment I spoke with John McGraw he made me feel welcome. I have had a checkered financial past but he encouraged me to allow them to help me and they did. They got me financing without ever being c More

by Foglifter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2013

Honda Universe responded

We really appreciate you taking the time to leave a great review for our dealership. Our team strives to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. It’s also great to hear that John gave you such a pleasant car-buying experience. We are dedicated to making sure our sales team does everything they can to make our customers feel welcome and supported during their visits. Our doors are always open, so if you need any further assistance with your vehicle, let us know. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, James Frederick, GSM 732-370-9700 jfrederick@hondauniverse.com

May 01, 2013

Dealership Rating

John took care of us right from the start. The price was unbelievable and dealership was very friendly. Will buy there again. When I ready to take car I noticed what I thought were scratches, John had the More

by MarySchwerdt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2013

Honda Universe responded

Mary, thank you so much for the awesome 5-star review! It’s great to hear we were able to give you such a positive car-buying experience. John exemplifies our commitment to customer service and I’m glad he was able to help find the perfect car for you. It is a point of pride that we do everything we can to support our customers during their time at our dealership. Please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

April 30, 2013

Dealership Rating

Very good experience, our dealer was a great guy, made sure that everything was taken care of properly and effectively. Definitely will recommend to anyone. More

by josefruiz23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2013

Honda Universe responded

I appreciate you leaving such positive feedback about our dealership! I am ecstatic to hear that you were so pleased with the service you received from our staff. It is a point of pride that we do everything we can to support our customers during their time at our dealership. Please don’t hesitate to let us know if you need additional help or have any questions. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

April 29, 2013

Dealership Rating

John was very helpful and friendly. He was very knowledgeable and made sure to answer any and all questions/concerns my husband and I had. He made sure that we felt comfortable with our choice, he More

by naziyahrenee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2013

Honda Universe responded

Thank you so much for the positive review! It’s great to hear that our sales team members gave you such a pleasant experience. John is a great salesman and an important part of our team. I’m glad to know that you enjoyed your car-buying experience with him. Customer service is our highest priority and we want to provide our customers with the service and support they deserve. Please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

April 13, 2013

Dealership Rating

John was awesome he worked very hard to get me approved for my first car loan - explained the vehicles to me in detail and also explained all my options to me to layman terms - he seemed genuinely concerne More

by Ashleyhill1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2013

Honda Universe responded

Ashley, thank you for leaving such a positive review. Our staff is dedicated to making sure we do everything possible to make our customers feel welcome and supported during their visits. We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with John. It is a point of pride that we do everything we can to support our customers during their time at our dealership. We are always glad to help, so if you have any questions, just let us know. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, James Frederick, GSM 732-370-9700 jfrederick@hondauniverse.com

April 09, 2013

Dealership Rating

John McGraw is a superb car dealer. He is a very kind person and he really takes the time to get to know his customers. He really works hard to get you the best deal that he can. He is also very thorough More

by mrsnowey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2013

Honda Universe responded

We really appreciate you taking the time to leave such a positive review for our dealership. Providing a quality shopping experience is our top priority and we do everything we can to support our customers. I’m glad to hear that John was able to assist you with your car purchase. We are also dedicated to ensuring our sales team does everything they can to make our customers feel welcome and supported during their visits, and John is a great example of what quality customer service should be like. We look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

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