John McGraw
John McGraw at Honda Universe

John McGraw | Page 35

Customer Relations Manager

Honda Universe

1085 Ocean Ave
Lakewood Township, NJ 08701

Contact Me
4.8
415 Reviews

Hours: Mon 9-9, Tues 9-9, Wed 9-5, Thurs OFF, Fri 1-9, Sat 9-6

4.8

415 Reviews

Write a Review

415 Reviews of John McGraw

March 30, 2013

Dealership Rating

We came in to buy a new car knowing exactly what we wanted, John McGraw was very informative on any and all details about the car we were looking at. We had been at another dealership previous to comin More

by Gstewart23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2013

Honda Universe responded

Thanks for taking time to leave such great feedback and let us know how we're doing. We strive to have the highest-quality service in the business, and I’m happy to hear that our goal was reflected through your experience with us. Customer service is our highest priority and we want to provide our customers with the service and support they deserve. It’s great to hear that John gave you such a pleasant car-buying experience! Our team is committed to supporting our customers any way we can, and John is a perfect example of that commitment. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

March 23, 2013

Dealership Rating

i have given this review because mr.mcgraw made my wife and i feel very at home and he dnt pressure us to take the first vehicle he show us ,i have been to many places to look or buy a vehicle and most t More

by edwinmery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2013

Honda Universe responded

Thank you so much for the great review and recommendation! It’s great to know that we were able to give you and your wife such a positive car-buying experience. We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. Our goal is to provide exactly the type of experience you described for each and every customer. John exemplifies our commitment to customer service and I’m glad he was able to help you. He is a great member of our team. Please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

March 02, 2013

Dealership Rating

Searching for a Certified Pre-Owned vehicle for my wife, led us to Honda Universe. We were fortunate enough to get John McGraw as our salesman and he was very patient and professional with us. Circumstances More

by JonKus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2013

Honda Universe responded

Thanks for the great recommendation and review! I am glad you were so pleased with the service you received at our dealership. We strive to make sure our sales team is as knowledgeable as possible. This ensures us that our customers are well informed when deciding which vehicle is right for them. I’m happy to hear that John was so accommodating and was able to assist you with your car purchase. If you need any further assistance with your vehicle, let us know. If you want to stay in the loop with our dealership, please check out our Facebook page and Twitter feed for exclusive deals and updates. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

January 18, 2013

Dealership Rating

I came into Honda Universe not really knowing what to expect or if I'd even be able to get a loan with my bad credit and my husband's lack of credit. John McGraw met us outside and offered to help us. Bo More

by AngieBella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: angelina nastasi

Mar 20, 2013

Honda Universe responded

Angie, thank you so much for the positive feedback about our dealership! It’s nice to hear we were able to give you such a great shopping experience. John exemplifies our commitment to customer service and I’m glad he was able to help you with your purchase. Please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

January 16, 2013

Dealership Rating

John McGraw was great. This was the third Honda dealership I had been to that day, and I had to leave suddenly before I was able to buy the car I wanted. I returned on Christmas Eve and John sold m More

by dc1569
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Mar 20, 2013

Honda Universe responded

Thank you so much! A quality shopping experience is one of our top priorities, and we do everything we can to support our customers. I’m glad to hear that John was able to help you chose the perfect car for you. He is a valuable asset to our sales team. If you need any further assistance with your vehicle, let us know. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

December 31, 2012

Dealership Rating

i am very happy about my car that i have received John McGraw took his time out to understand me and help with my car i would like to thank him and i appreciate his help and his kidness thank you again More

by skhill07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2013

Honda Universe responded

I appreciate you leaving such positive feedback about our dealership! I am ecstatic to hear that you were so pleased with the service you received from John. Our team is committed to supporting our customers any way we can, and John is a great example of that commitment. Please don’t hesitate to let us know if you need additional help or have any questions. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

December 25, 2012

Dealership Rating

Was in the process of finding a nice economical car to drive to work was stuck between a camry and a accord, after speaking with John I am very impressed with the Accord, needless to say Toyota is no long More

by Knelson984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2013

Honda Universe responded

We really appreciate you taking the time to leave feedback for our dealership. Customer input is an important part in helping make our service the best it can be. A quality shopping experience is one of our top priorities, and we do everything we can to support our customers. I’m glad to hear that John was able to assist you with your car purchase. We are dedicated to making sure our sales team does everything they can to make our customers feel welcome and supported during their visits. We look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

December 25, 2012

Dealership Rating

John is a great guy and really help me out when looking for a new car. He was professional and very acomadating. I did not end up making the purchase that day but when I do I will definitely be going to hi More

by KevinDerelanko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2013

Honda Universe responded

Kevin, thank you so much for the positive review! It’s great to hear that our sales team members gave you such a pleasant experience. John is a great salesman and an integral part of our team. I’m glad to know that you enjoyed your car-buying experience with him. Customer service is our highest priority and we want to provide our customers with the service and support they deserve. Please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

December 17, 2012

Dealership Rating

John was great to work with and very fast with getting the deal done. we were also happy with the friendly staff. john was also very patient with our screaming kids. More

by Joey o
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2013

Honda Universe responded

Thank you, Joey! It’s nice to hear we were able to give you such a great shopping experience. A quality shopping experience is one of our top priorities, and we do everything we can to support our customers. I’m glad to hear that John was able to assist you with your car purchase. He is a valuable asset to our sales team. Please let us know if you have any questions or need anything else. Regards, James Frederick, GSM, 732-370-9700 jfrederick@hondauniverse.com

November 30, 2012

Dealership Rating

John was full of knowlege and he made the experience very easy, usually it is nerve racking!! I would recommend to anyone looking for a car. More

by kpax71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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