John Mefferd | Page 3

Timely work and done well. This was a warranty item and there were no issues with accepting the work. This was a warranty item and there were no issues with accepting the work. More

by d.tuttle Verified Customer Verified Customer

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Well everyone is Always helpful and a friendly team. We Appreciate having a Saturday appointment. Service is great! We Appreciate having a Saturday appointment. Service is great! More

by mariamichener Verified Customer Verified Customer

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I have used Marin County Ford since about 2001 when I bought my new Ranger. They just did some major service on my F150 due to the fact that rodents had chewed up a bunch of wiring. Took a a while, but bought my new Ranger. They just did some major service on my F150 due to the fact that rodents had chewed up a bunch of wiring. Took a a while, but they did an excellent job. More

by wwmontana Verified Customer Verified Customer

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Great customer service, attitude and communication, I am definitely looking forward for another car in this dealership definitely looking forward for another car in this dealership More

by Irving O Verified Customer Verified Customer

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I felt completely taken care of. They went an extra step to meet my requests. Thank you, guys! They went an extra step to meet my requests. Thank you, guys! More

by THEMOVINGBODY Verified Customer Verified Customer

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The new online system showed exactly where in the process my vehicle was and was helpful. Also my service advisor came to look for me. my vehicle was and was helpful. Also my service advisor came to look for me. More

by Tex1 Verified Customer Verified Customer

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They’re trying, but I’ve had my 2024 F150 platinum there twice for a battery issue and they haven’t been able to figure it out yet. I’m taking it back again Monday. twice for a battery issue and they haven’t been able to figure it out yet. I’m taking it back again Monday. More

by KDOWD2003 Verified Customer Verified Customer

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Great experience all around great customer service and quick turnaround Advisors are great and helpful with everything.! quick turnaround Advisors are great and helpful with everything.! More

by Unknown Verified Customer Verified Customer

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,Service, ride back to my home, delivery were all great. However, upon driving the car, the engine check light was on. I called Service and she said that the associate would call me back. I got no call bac However, upon driving the car, the engine check light was on. I called Service and she said that the associate would call me back. I got no call back. But all’s well that ends well. The engine check light is no longer on. More

by chasthompson700 Verified Customer Verified Customer

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Quickly after we purchased the car, we discovered it had undercarriage damage, and it took four months to get our car back from the dealership. The process was not smooth in them repairing and accepting res undercarriage damage, and it took four months to get our car back from the dealership. The process was not smooth in them repairing and accepting responsibility for a very obvious transportation problem of our new vehicle. We were very disappointed in the service departments response and timeliness. We were getting ready for a lemon law claim and the top it off knowing all this they did very little to make up for this blatant problem. More

by kallard22 Verified Customer Verified Customer

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