John Mercado
John Mercado at Brandfon Hyundai
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John Mercado | Page 3

Sales & Leasing Consultant (se habla español)

Brandfon Hyundai

115 Peat Meadow Road
New Haven, CT 06512

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rated
68 Reviews

Born in Brooklyn, raised in New Haven, CT moved to Puerto Rico for 22 years and moved back to CT. Going to church, listening to Christian music, watching movies and sports are my hobbies. Love tending to customer's needs and helping them find the car that best suits their needs. Fully bilingual English & Spanish. "Always at your service, even after the sale!"

Dealership Experience

8 yrs, 4 mos

Industry Experience

8 yrs, 4 mos

Specialties & Trainings

Hyundai STAR Certified

not yet
rated

68 Reviews

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68 Reviews of John Mercado

July 27, 2017

Dealership Rating
Employee Rating

Colin This was a positive experience in every way and I enjoyed working with everyone at the dealership and they were able to put me in the car that I wante More

by colinjthompson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marco Diraffaele, Matthew Goodwin

July 25, 2017

Dealership Rating

New car bought Everything met my expectations dealing with Brandfon Hyundai, and especially with Mr. John Mercado. I am very happy with my purchase, and surely will More

by alexnirimescu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 12, 2017

Dealership Rating
Employee Rating

Customer service Our sales person Kris was very professional and very helpful he explained the different features of the cars . We then made our. Decision and we are v More

by kutndry1@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kris Sharma

July 08, 2017

Dealership Rating

Thank you for all your help. Excellent customer service. Above and beyond helpful. I look forward to my new marriage with hyundai. I can now feel safer and drive with confidence More

by fannie.rogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marco Diraffaele

July 05, 2017

Dealership Rating
Employee Rating

Great Experience at Brandfon Hyundai Buying my 2017 Hyundai Sonata was a great experience from start to finish. John Mercado was my Sales Consultant and was professional, knowledgeable an More

by cmccabe10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 24, 2017

Dealership Rating

Loved this dealership John and Matt were excellent. After a terrible experience with another Hyundai dealership, my husband and I decided to try this Brandfon. We test drov More

by tammiecrainich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matthew Goodwin

Jun 26, 2017

Brandfon Hyundai responded

Thank you for your very kind words. We are glad to hear John and Matt were able to help you into a new vehicle that you enjoy. We always want to take our time with you to make sure you find the right fit. Please let us know if there is anything else we can do for you. Safe travels!

June 15, 2017

Dealership Rating

Positive Experience Friendly, courteous staff, nicely appointed dealership that was modern, clean and easily accessible. Buying experience was pretty painless and I rece More

by aslawsonfortin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 15, 2017

Brandfon Hyundai responded

The Brandfon Hyundai family would like to thank you for your kind words about our dealership. We take pride in providing a stress-free car buying experience and are glad to hear we could live up to that expectation. Please let us know if there is anything else we can do for you. Safe travels!

May 15, 2017

Dealership Rating

Review I enjoyed my experience there and they went out of their way to take care of me. They got the financing that I needed since my credit score wasn't the More

by tilley157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kris Sharma , Diamond Ortiz

May 15, 2017

Brandfon Hyundai responded

The Brandfon Hyundai family would like to thank you for your kind words. We always want the car buying experience to be positive, with no stress or pressure, and we are glad we could live up to that expectation. Please feel free to reach out if there is any way we can enhance your experience in the future. Safe travels!

April 27, 2017

Dealership Rating

The BEST I'm very happy with the entire staff at Branfon Hyundai. They are absolutely the best dealership I've had the pleasure of buying a car from. More

by buono729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jon Wozniak, Marco

Apr 27, 2017

Brandfon Hyundai responded

The Brandfon Hyundai family would like to thank you for your kind words. We are glad we could get you just what you wanted. Please let us know if there is anything else we can do for you. Safe travels!

April 18, 2017

Dealership Rating

Terrific John Mercado spent hours with me reviewing all the computerized info and the whole auto etc We took a test drive for 30 minutes utilizing all the choi More

by tampajacks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 18, 2017

Brandfon Hyundai responded

The Brandfon Hyundai family would like to thank you for your kind words. We appreciate your business and feedback and are glad to hear John was able to make the car buying experience go smoothly for you. Please let us know if there is anything we can do in the future to enhance your experience. Safe travels!

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