John Mercado
John Mercado at Brandfon Hyundai
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John Mercado | Page 4

Sales & Leasing Consultant (se habla español)

Brandfon Hyundai

115 Peat Meadow Road
New Haven, CT 06512

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rated
68 Reviews

Born in Brooklyn, raised in New Haven, CT moved to Puerto Rico for 22 years and moved back to CT. Going to church, listening to Christian music, watching movies and sports are my hobbies. Love tending to customer's needs and helping them find the car that best suits their needs. Fully bilingual English & Spanish. "Always at your service, even after the sale!"

Dealership Experience

8 yrs, 5 mos

Industry Experience

8 yrs, 5 mos

Specialties & Trainings

Hyundai STAR Certified

not yet
rated

68 Reviews

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68 Reviews of John Mercado

April 14, 2017

Dealership Rating
Employee Rating

The BEST of the REST. I walked in with a 2013 Sonata that I was TOTALLY under water with. John Mercado and his co workers ARE GREAT!!. I drove away with a Brand new Sonata More

by James Buonocore Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marco Diraffaele, John Ochman

Apr 14, 2017

Brandfon Hyundai responded

Thank you so much for your kind words! At Brandfon Hyundai, we always want the car buying experience to go as smoothly as possible. We are thrilled to hear that John and our team were able to get you just what you wanted. Safe travels!

April 12, 2017

Dealership Rating

Salesman Good salesmanship. He new what I wanted and did an excellent job getting it at a fair price. You beat the local competition by far. More

by keralduks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kris Sharma , Don't know his name but he did an excellent job in finishing the paperwork

Apr 12, 2017

Brandfon Hyundai responded

The Brandfon Hyundai family would like to thank you for your kind words. We are thrilled to hear that Kris was able to go above and beyond for you. Please let us know if there is anything we can do in the future to enhance your experience. Safe travels!

April 02, 2017

Dealership Rating

Buying a new car can be a positive experience. When dealing with the possibility of buying a new vehicle, working with Brandfon Hyundai staff was a positive experience. Each person I consulted fro More

by dweitzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 03, 2017

Brandfon Hyundai responded

The Brandfon Hyundai family would like to thank you for your kind words. It is our goal to make every car buying experience a positive one, with no stress. We are thrilled to hear that our team exceeded that expectation. We appreciate your business and feedback. Safe travels, and we hope to see you again soon! Enjoy your new Tucson!

March 16, 2017

Dealership Rating
Employee Rating

Excellent product and awesome experience with salesman, John I purchased a new 2017 Tucson. My rate my experience a five star. John Mercado was fabulous in terms of being knowledgeable, personable as well as n More

by Bonlas45
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Brandfon, Marco Diraffaele

Mar 16, 2017

Brandfon Hyundai responded

The Brandfon Hyundai family would like to thank you for your kind words! We are so glad John was able to help you out and took his time with you and your new purchase. Enjoy your new Tucson, and we hope to see you again soon!

March 08, 2017

Dealership Rating

2017 Tucson Easy dealership to work with. Salesman was very knowledgeable about the product and let me know how everything compared in the different Tucson models More

by johnpmchale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 09, 2017

Brandfon Hyundai responded

We would like to thank you for your very kind words. The Brandfon Hyundai family takes prides in providing an excellent customer experience, and we are glad that our team lived up to that expectation. Safe travels, and we look forward to seeing you again soon!

February 28, 2017

Dealership Rating

Great experience Brandfon got me in a car when my old one died super fast and at a great value. Could not have been better to work with. More

by akug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jon Wozniak

Feb 28, 2017

Brandfon Hyundai responded

Thank you for your kind words! We are always happy to help and we are glad our staff got you just what you wanted. If there is anything we can do in the future to improve your experience, please let us know. Safe travels!

February 24, 2017

Dealership Rating

The Hyundai Family Kris is like family. He treats all of his customers this way. He is so down to earth and he really cares about you. Very friendly and out going. I wou More

by lorastoddard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kris Sharma , Marco - finance

Feb 24, 2017

Brandfon Hyundai responded

The Brandfon Hyundai family would like to thank you for your kind words. We are glad Kris has gone above and beyond to help you with your experience. We hope to see you again soon!

January 26, 2017

Dealership Rating

New to Hyundais Never thought I would drive a Hundai. Committed to Cadillac and then Buick. What a surprise I got with styling and ride. Couldn't be happier. Devoted More

by junepinto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John morcado

January 20, 2017

Dealership Rating

Great service John Mercado was great. Gave me multiple phone numbers to contact him at my convienance. I never felt pressured with my purchase. He was personable an More

by rvmuro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Mercado

January 10, 2017

Dealership Rating

John Mercado was wonderful to work with. He was honest, professional and very knowledgeable. He has the patients of a saint. I will be back to get my next car bec More

by pslaterra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Mercado

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