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John Mercado
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John Mercado | Page 5
Sales & Leasing Consultant (se habla español)
Brandfon Hyundai
115 Peat Meadow Road
New Haven, CT 06512
68 Reviews
Born in Brooklyn, raised in New Haven, CT moved to Puerto Rico for 22 years and moved back to CT. Going to church, listening to Christian music, watching movies and sports are my hobbies. Love tending to customer's needs and helping them find the car that best suits their needs. Fully bilingual English & Spanish. "Always at your service, even after the sale!"
Read moreDealership Experience
8 yrs, 5 mos
Industry Experience
8 yrs, 5 mos
Specialties & Trainings
Hyundai STAR Certified
68 Reviews of John Mercado
January 07, 2017
Great Hyundai Dealer Great sales and service. Staff is always friendly, courteous and helpful. I would not go anywhere else. Highly recommended. I have been dealing with t Great sales and service. Staff is always friendly, courteous and helpful. I would not go anywhere else. Highly recommended. I have been dealing with them since 2001. Hyundai's have very few problems and are very reliable. More
by andrew.serio
Verified CustomerOther Employees Tagged: Jon Mercado
Helpful 
December 21, 2016
Pain Free Purchase I saw a car online and went in to test drive it. I worked with John Mercado. He was helpful, informative and not pushy. I was expecting for this to be I saw a car online and went in to test drive it. I worked with John Mercado. He was helpful, informative and not pushy. I was expecting for this to be one of those times when you walk into a busy dealership and you are totally ignored and someone acknowledges you then forgets you exist, It was just the opposite. John came right over to us and let us know that he was almost finished with his current client and would be right with us. Within 20 minutes we test drove the car and decided at that point it was for me. When he said he was going to get the finance manager I thought "Okay, now is when the jerky me around comes in." It was the complete opposite, (SURPRISINGLY) Marco was polite, friendly and easy to negotiate with. It was a fast, pain free purchase and I didn't feel like I had in other dealerships. They weren't trying to nickle and dime me. They took care of me and I am still in shock at the great service and I've had my car for more than a week now. I have already recommended them to anyone who asks. More
by Shelita W.
Other Employees Tagged: Marco Diraffaele
September 07, 2016
Excellent Customer Service If it wasn't for John Mercado at Quality Hyundai in New Haven, CT I wouldn't have leased my new Veloster. I was unsure about leasing and he worked wi If it wasn't for John Mercado at Quality Hyundai in New Haven, CT I wouldn't have leased my new Veloster. I was unsure about leasing and he worked with me on price and eased my concerns. He also is a very genuine, kind, non-pushy salesman. I was turned off by other sales people but I felt like John actually cared about me and wasn't all about dollars and cents. The other sales people at Hyundai and other locations should take notice. More
by JazzGirl
September 05, 2016
Great Customer Service Great customer service. I felt no pressure at all like you get from other places. The staff cares about what type of car you are looking for as far a Great customer service. I felt no pressure at all like you get from other places. The staff cares about what type of car you are looking for as far as expectations. More
by Sylvia V.
Other Employees Tagged: Marco Diraffaele, John Ochman, Pete Zaniewski
September 01, 2016
Excellent buying experience John is an excellent sales person very knowledgeable but not pushy . He tried to find out what my needs were before showing me any cars so we didn't w John is an excellent sales person very knowledgeable but not pushy . He tried to find out what my needs were before showing me any cars so we didn't waste time . Always very polite and respectful . More
by cynthiawalker623
August 12, 2016
Great Dealership, Great Service! The best dealership and customer service around! I went to the dealership looking for a used car and left with a GREAT SONATA! John Mercado was very h The best dealership and customer service around! I went to the dealership looking for a used car and left with a GREAT SONATA! John Mercado was very helpful, friendly and professional. He went out of his way to help me find the car that best fit my needs and budget! I recommend everyone to go see him! Marco was also great! If you are looking for a car, this is the dealership to visit and salesman to go to! More
by evazquez625
Other Employees Tagged: Marco Diraffaele
August 11, 2016
Love this dealership I've financed and leased 2 cars from this dealership and both times walked away very happy. I worked with John Mercado who is very friendly and profes I've financed and leased 2 cars from this dealership and both times walked away very happy. I worked with John Mercado who is very friendly and professional. It's a gorgeous new dealership with a good selection of Hyundai models. Everyone who works here seems like a part of a family. I felt well informed and 100% about my purchase. They obviously want you to buy a car through them, but they don't put too much pressure on you. Overall I highly recommend stopping by and seeing what they have to offer. More
by jon.pearce118
August 04, 2016
A Great car and a great experience I couldn't be happier with my car purchasing experience at Quality Hyundai. Everyone was professional and customer oriented from the start. However, t I couldn't be happier with my car purchasing experience at Quality Hyundai. Everyone was professional and customer oriented from the start. However, the biggest and brightest gold star goes to my sales consultant, Kris Sharma. Kris is everything a sales person should be and more. Not only is Kris knowledgeable about the product, his first concern is the customer and making sure I was happy. Thank you Kris. Thank you Quality Hyundai More
by kerry.murphy
Other Employees Tagged: Kris Sharma
August 04, 2016
Delightful experience, wonderful service Everyone was so friendly and helpful! Our sales person, John Mercado, was absolutely delightful! He was very patient as I took forever to pick the col Everyone was so friendly and helpful! Our sales person, John Mercado, was absolutely delightful! He was very patient as I took forever to pick the color of my new car. It must've been 100° out there in the lot and he just kept smiling. The sales team worked out a price that fit our needs and we are very happy! I definitely recommend Quality Hyundai! More
by HCJ
August 02, 2016
Courteous, Helpful, Great Service We had a delightful experience from the minute we walked in the door. Everyone was friendly and John Mercado was very courteous and helpful. He is kno We had a delightful experience from the minute we walked in the door. Everyone was friendly and John Mercado was very courteous and helpful. He is knowledgeable about the vehicles and helped me to compare models. He put me in a car that best met my needs. The team was great in working out the trade-in details and we were very satisfied with our lease! More
by HCJ
