John Miller | Page 3

Great experience The employees were great to work with. They cared about what I wanted in a vehicle and worked to get me one that fitted my needs. The best part is tha The employees were great to work with. They cared about what I wanted in a vehicle and worked to get me one that fitted my needs. The best part is that they didn't constantly try to get me to buy something I didn't want or need. They knew my price point and worked hard within that. Thank you to Jose and Mike for their hard work. I am very pleased with my experience. More

by RONALD.SCHOOLCRAFT Verified Customer Verified Customer

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Worth the trip from MKE I shopped all the dealerships in the area and visited several. Kenosha sales managers and Joe, my salesman were great. Best price and service. Joe a I shopped all the dealerships in the area and visited several. Kenosha sales managers and Joe, my salesman were great. Best price and service. Joe actually drove to Milwaukee in his own vehicle to pick me up. He was extremely knowledgeable about all my car’s features and very patient in showing me. I love my Subaru!! More

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pleasure of dealing with kenosha subaru john bamber and the crew have been fantastic in the process of purchasing my car. My wife whom also owns a cross trek2018 was way more impressed than john bamber and the crew have been fantastic in the process of purchasing my car. My wife whom also owns a cross trek2018 was way more impressed than where she got hers. except for the distance from where we live you can expect to see us for things. thanks More

by toothgumper Verified Customer Verified Customer

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Selling my 1st Subaru Back to Subaru Dealer I owned 3 Subarus - my 1st a 2010 Forester - Limited XT - turbo with the scoop. When I purchased my 3rd Subaru, Crosstrek, the Kenosha dealership exp I owned 3 Subarus - my 1st a 2010 Forester - Limited XT - turbo with the scoop. When I purchased my 3rd Subaru, Crosstrek, the Kenosha dealership expressed a lot of interest in my Forester, But I was giving it to my son, that was 3 years ago. I recently retired, and we were going from two cars - my wife's Outback and my Crosstrek to just one. Again, I gave the Crosstrek to my son, and we proceeded to sell the Forester back to the dealer. We were Extremely disappointed with the offer. It was below BOTH the KB and the NADA ROUGH Retail Trade value, and even the dealer classified it as "good Retail Trade Value" Similar cars are listed on the web for $10-$12,000. We we anticipating $7-$8,000, allowing the dealer to make a healthy $2- $3,000 profit. Their initial offer was $5,500, I was flabbergasted and insulted with this low-ball offer. We went next door to carmax and they immediately offered us $6,500 or $1,000 more than our own dealer - shameful! We went back over to Kenosha Subaru, and they graciously offered us $6,600 - still several $1000 below what we should have received. For the past 4 years we have serviced our vehicles at the dealership and always been treated fairly. I did NOT by my Crosstrek from Kenosha as another dealer closer to Milwaukee offered me basically the same vehicle for $1000's less. The moral of the story - if you are buying or selling, drive a few extra miles and get a much better deal, if you need service, they are great, friendly and timely. More

by emfischer1987 Verified Customer Verified Customer

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Pleasant to work with Joe, Is knowledgeable and pleasant to work with. No high pressure badgering. He listened and tried to attain all my buying requirements. All the em Joe, Is knowledgeable and pleasant to work with. No high pressure badgering. He listened and tried to attain all my buying requirements. All the employees I encountered were courteous and helpful. More

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Excellent experience Excellent car buying experience. Sway's product knowledge was broad ranging. He put in extra effort to provide me with a good selection of options t Excellent car buying experience. Sway's product knowledge was broad ranging. He put in extra effort to provide me with a good selection of options to choose from. I feel the entire sales and finance team were professional and really worked to provide me with the car and financing I wanted. More

by cswan Verified Customer Verified Customer

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Not Your Typical Dealership When we arrived at Kenosha Subaru (30 minutes before closing on a Wednesday night), the feeling was entirely different than the other dealerships we h When we arrived at Kenosha Subaru (30 minutes before closing on a Wednesday night), the feeling was entirely different than the other dealerships we had experienced. All team members were attentive, courteous and seemed unfazed that we were expecting a test drive just before the dealership closed. From start to finish, we received nothing but excellent customer service and are now the proud owners of a Subaru. More

by snildesign Verified Customer Verified Customer

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Makes a difference John made a significant difference in buying our 2019 Forester. If you know what you want, he will help make it happen. On another note Matt Rydberg John made a significant difference in buying our 2019 Forester. If you know what you want, he will help make it happen. On another note Matt Rydberg in service will spare NO expense to make you happy. More

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Super Efficient Very pleasant experience. Our Sales person - Sway - was extremely knowledgeable and answered all questions - to our satisfaction. Very pleasant expe Very pleasant experience. Our Sales person - Sway - was extremely knowledgeable and answered all questions - to our satisfaction. Very pleasant experience dealing with your Subaru Dealership. More

by phill2743 Verified Customer Verified Customer

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a lot of confusion on delivery. I would have preferred delivery from the salesperson who sold us the car. A lot of discrepancies from what we were told. Delivery took to long and a l I would have preferred delivery from the salesperson who sold us the car. A lot of discrepancies from what we were told. Delivery took to long and a lot of things were not explained about the features on the vehicle. Overall, they were friendly, and John was great to work with, however, I do not think I would lease from this dealer again as I was not happy with the process and felt they were unorganized. I do not like "surprises" and felt kind of overwhelmed when the vehicle was delivered. I explained when I went in that my husband was ill, which is why I went alone. When we went back for the final pick up we waited longer than I would have liked, mostly due to miscommunications in the original agreement. I hope our experience improves with future visits, but as of today I would refer people to Milwaukee. I still do not agree with having to pay for service on a leased vehicle and did it just to get the whole deal over with. We are somewhat regretting that we did not leave, however, we will live with our choice for three years and give the dealership a chance to prove their worth. I will see how our service goes as the lease moves along, however, I am a little skeptical that we will not be treated as well as we were by the Milwaukee Subaru. We went to Kenosha for convenience and I hope we do not regret it. I hope my children, who also lease Subaru's do not experience any issues at the end of their leases. Sorry, but we just felt unimportant. Happy New Year. More

by LMASKE Verified Customer Verified Customer

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