John Moen
John Moen at Frisco Chrysler Dodge Jeep Ram

John Moen | Page 18

Service

Frisco Chrysler Dodge Jeep Ram

9640 Texas 121
Frisco, TX 75035

Contact Me
4.7
212 Reviews
4.7

212 Reviews

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212 Reviews of John Moen

May 23, 2025

Dealership Rating
Employee Rating

It went well. Still waiting to hear back about parts ordered. This is enough words More

by philip.bean
Recommend Dealer
Yes

Other Employees Tagged: John Moen

Jun 02, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the feedback. Reach out to us if you have any questions about your parts order status—we're here to help.

Jun 02, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the feedback. Reach out to us if you have any questions about your parts order status—we're here to help.

May 22, 2025

Dealership Rating
Employee Rating

The work to my car was done very well, my only complaint was that it took longer than initially anticipated which is not a problem but nobody reached out to tell me it would be the next day. It’s a smal More

by Alexyoung2289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyon Alizna

Jun 02, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us. We appreciate it and will strive to improve communication in the future. If there's anything more you'd like to discuss, please feel free to reach out.

May 16, 2025

Dealership Rating
Employee Rating

Average service , long service/ maintenance time / friendly staff …clean facility .. timely service and maintenance update messages More

by guptareshu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate your patience and are glad you found our staff friendly and facility clean.

May 16, 2025

Dealership Rating
Employee Rating

Found a problem and wanted an obscene amount just to diagnose. Even then they were not sure if could be fixed. Dealership is far to expensive without enough knowledge to be competent. More

by JOSHUA.M.EHLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 17, 2025

Frisco Chrysler Dodge Jeep Ram responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here, and would like the opportunity to discuss your experience with our Service Team about the cost associated with the diagnostics of your vehicle. Can you please send your contact information to me? I look forward to hearing from you. Robert Stickles Service Manager robertstickles@greenwayauto.com

May 15, 2025

Dealership Rating
Employee Rating

This is hands down the best service department I have ever dealt with. They always take great care of me and my vehicle. More

by roscian.beedle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2025

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear about your experience with our service department. At Frisco Chrysler Dodge Jeep Ram, we aim to always take great care of you and your vehicle. Thank you for sharing your thoughts with us!

May 15, 2025

Dealership Rating
Employee Rating

It was easy to set the service department appointment online. I arrived earlier than my appointed time; nonetheless, John checked me in and got the service order started. I received text messages with up More

by leticia63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Foltz

May 15, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our service department. We're glad to hear that everything went smoothly and that you're pleased with the services at Frisco Chrysler Dodge Jeep Ram.

May 13, 2025

Dealership Rating
Employee Rating

Would have been a 5 star but you do not offer loaner cars. John was great though More

by mejenison1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're pleased to hear our team provided great service, and we appreciate the opportunity to improve ourselves further. Please reach out if there's anything else you'd like us to look into relatedly this matter.

May 10, 2025

Dealership Rating
Employee Rating

Great Great customer service, shuttle home was very nice and everything seems to be working well More

by julkacz
Recommend Dealer
Yes

Other Employees Tagged: John Moen

May 10, 2025

Frisco Chrysler Dodge Jeep Ram responded

We're happy you enjoyed the service and shuttle at Frisco Chrysler Dodge Jeep Ram. Take care!

May 10, 2025

Dealership Rating
Employee Rating

John is the best advisor ever! John is the best advisor! Great customer service and completely amazing! More

by mavs1056
Recommend Dealer
Yes

Other Employees Tagged: John Moen

May 10, 2025

Frisco Chrysler Dodge Jeep Ram responded

We're grateful for your kind words about our team and the service at Frisco Chrysler Dodge Jeep Ram.

May 07, 2025

Dealership Rating
Employee Rating

Service was quick and easy. Service rep took great care of me and explained problem and updated me promptly as soon as he got the information on my jeep. More

by brm337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Frisco Chrysler Dodge Jeep Ram. We're glad our team was able to provide quick and informative service for your Jeep.

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