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John Moore
John Moore at Kennedy Mazda

John Moore

Sales Consultant

Kennedy Mazda

3200 Calumet Ave.
Valparaiso, IN 46383

4.5
14 Reviews
4.5

14 Reviews

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14 Reviews of John Moore

June 26, 2025

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Employee Rating

I did not have any service work done. I just got the New MX-5 AE on 6/12/25. I can't answer all of your questions. Ken More

by furtoken
Service Time
Recommend Dealer
Yes
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June 20, 2025

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All were very informative and very helpful. I like purchasing local when I can. My previous experience with Kenedy Mazda was good and I wanted to stick with them. I feel as if I got a good d More

by robert.robison
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Thompson

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June 19, 2025

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John Moore was extremely very helpful in making the purchase of the MX-5 Miata AE. Mr. Moore kept me informed on the holdup of the Miata. He showed me all the points of working the dash, and other fe More

by furtoken
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Thompson, John Zale

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June 17, 2025

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Easy, smooth, straightforward transaction. New and factory certified vehicles, not a couple new cars and a bunch of auction junk sitting on the lot. Small volume, personalized sales and servic More

by jbwilson7820
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Thompson, Rebecca Hunt, Joe Billy, Joachim Von Zur Mueh, Hayden Huber

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June 14, 2025

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Transmission went out 6 months after purchasing my vehicle from them. Do not recommend this dealership and will never purchase from again. More

by jennalea84
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Workmanship
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Recommend Dealer
No
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Jun 17, 2025

Kennedy Mazda responded

Dear Jenna, Thank you for reaching out and sharing your experience. We are truly sorry to hear about the issues you have encountered with your vehicle's transmission. We understand how unexpected and frustrating a significant repair can be, and we sincerely empathize with your situation. At Kennedy Mazda, we are committed to providing our customers with quality and reliable pre-owned vehicles. We want to assure you that the vehicle you purchased underwent a thorough inspection by our certified technicians. In fact, we invested over $1,400 in the reconditioning process to ensure we were offering the best possible vehicle for sale. We also strive for transparency in our pricing and are pleased we were able to sell you the vehicle for $15,600, which was significantly below its J.D. Power Retail Book Value of $18,850. While we do our best to ensure the dependability of our vehicles, it is not possible for us to predict when a future mechanical issue may arise. The failure of a transmission six months after purchase is an unfortunate and unforeseen event that is beyond our control. To help protect our customers from unexpected repair costs, we do offer optional extended warranty coverage. We have noted in our records that a 36-month or 75,000-mile extended warranty was offered to you at the time of purchase, which you declined. We regret that this situation has led to your dissatisfaction, and we are disappointed to learn that you would not recommend our dealership. Although the vehicle is out of warranty, I want to help resolve this for you. I would be happy to have our service team replace the transmission at a significantly discounted price for both parts and labor. Please feel free to call me directly to discuss this option further. We value your business and hope to help you get back on the road. If you wish to talk about that option, feel free to give me a call at (219) 462-3111 Ext 119 or email me at kennedymazda@gmail.com. Sincerely, Andrew Thompson General Manager Kennedy Mazda

Jun 17, 2025

jennalea84 responded

Yes, I was offered an extended warranty and declined as I was assured the dealership was family owned for over 35 years and meticulously inspected the vehicles. After having my vehicle towed there, I called multiple times and nobody would answer the phone or call me back after leaving multiple voicemails. I had no clue what was going on with it and/or a timeframe of when it would be fixed. It took a month to get my vehicle back. I was given a 9% discount on the bill. The bill, even after the discount, was more than the money you put into “reconditioning” the vehicle and the difference in the listing price combined. This dealership will never have my business again. Nor anyone else that I have told about my experience with them.

June 06, 2025

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Salesman was both knowledgeable and friendly and most importantly not pushy. Process of acquiring the car went smoothly. The service center was timely an professional in presentation of service performed More

by LEWISJIM510
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 26, 2025

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There’s no better than your team You should know that I shouldn’t have to tell you that More

by GLOPIETTE
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Thompson, Hayden Huber

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May 21, 2025

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Very simply - this is a very reliable dealership to work with on both new vehicles and service. Thank you! More

by MSIMMONS03
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zale

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May 14, 2025

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I have always had great service and customer care when bringing my car in. Damian and Mike in the service department make a great team and go above and beyond to get me in quickly and ensure that any rep More

by CHRISTIANMEYER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian in service

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May 07, 2025

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They took care of my service needs quickly and efficiently. They explained what was done and had my car finished when promised. More

by JG112
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zale , Mike King, Ram

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