Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
John Morsy
116 Reviews
Dealership Experience
1 yr, 11 mos
Industry Experience
33 yrs, 7 mos
116 Reviews
Write a Review
116 Reviews of John Morsy
June 28, 2025
Thecrequired service was done in a timely maner and all necessary services were performed to satistaction necessary services were performed to satistaction More
by IGG1484
Verified CustomerOther Employees Tagged: Eddie Garcia
June 27, 2025
the worst service in chicago, Everyone seems to be busy with something, but no one does anything. I ordered a copy of my car key. Three days later I came to pick it up. But their programmer is sleeping at with something, but no one does anything. I ordered a copy of my car key. Three days later I came to pick it up. But their programmer is sleeping at home. In short, I lost my time. And they didn't want to return my money. Well, of course, after I asked to talk to the manager, they returned the money. And the manager didn't even come out of his bunker. And didn't apologize. So before you go there, think about it. More
by ceyhun.ibadov
June 18, 2025
First this dealership sold me my car and then they provided excellent service. I love the fact that they wash my car after service and before they return it to me. provided excellent service. I love the fact that they wash my car after service and before they return it to me. More
by harper.chuck
Other Employees Tagged: Tom Lood, Eddie Garcia, Ken Dunaway, Cindi Link, Ethan Andersen, Aldo Cordova, Alexander Montoya, Eduardo Garcia Ortiz, Samantha Lewis
June 09, 2025
I have nothing negative to say about John Morsy—he has been very helpful and understanding throughout the process. However, I would not feel comfortable recommending the dealership at this time. My car been very helpful and understanding throughout the process. However, I would not feel comfortable recommending the dealership at this time. My car has been at the dealership for several weeks, and unfortunately, the original issue remains unresolved. It began with a repair to the sunroof, which had rarely been used but had already failed. Since that repair, I’ve experienced a persistent rattling noise from the headliner that has not been fixed. I was told this noise is "normal" and comparable to other vehicles, but if that’s truly the case, it raises serious concerns about the quality standards of Mercedes-Benz. If a vehicle begins rattling after just three years of ownership, it’s hard to justify considering it a luxury brand. More
by jolart
May 31, 2025
John Morsy was an absolute pleasure to work with. He made me feel as though I was his only priority. I definitely will be dealing with John again! He made me feel as though I was his only priority. I definitely will be dealing with John again! More
by NBS24
Other Employees Tagged: Bob Ruscitti
May 27, 2025
Friendly at 8am is always a great start. John was very knowledgeable of my service appointment and offered a courtesy car. I opted to wait it out in the fully stocked lounge. John kept me up John was very knowledgeable of my service appointment and offered a courtesy car. I opted to wait it out in the fully stocked lounge. John kept me updated the whole process. My vehicle was even done much earlier than expected. Nothing but great service from the team. More
by Albee Bihis
Other Employees Tagged: Tom Lood, Ryan Mulhern, Patrick Law
May 16, 2025
Long time customer, bought several cars here have had them serviced here too. The service team knows their stuff. All of my purchase transactions have been high service quality, low pressure, lots of inf them serviced here too. The service team knows their stuff. All of my purchase transactions have been high service quality, low pressure, lots of information sharing and reasonable behavior. recommended! More
by fphudson
Other Employees Tagged: Carlos Regalado, Alan Ramirez
Dealership Inventory (157 Vehicles)
