John Morsy
John Morsy at Autohaus on Edens

John Morsy

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

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4.8
128 Reviews

Dealership Experience

2 yrs, 5 mos

Industry Experience

34 yrs, 1 mo

4.8

128 Reviews

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128 Reviews of John Morsy

January 07, 2026

Dealership Rating
Employee Rating

John was great, very helpful - he explained everything well, was responsive to my questions and saw that the work was done on a timely basis. More

by DEAN45
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

January 02, 2026

Dealership Rating
Employee Rating

I've always had great experiences with the service center. I had an issue with my car and Suzana was great in calling and following up with me and getting me scheduled for quick appointment. John Mors More

by RadoN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link, Suzana Omeragic

Jan 05, 2026

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our service and sales department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

December 06, 2025

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John, Cindy, and Justin Mick are amazing! !! Very satisfied with their great customer service, quality of work, and professionalism. I'll be back! More

by Jason Mick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link

Jan 05, 2026

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our service and sales department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

December 02, 2025

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Employee Rating

john was great! ! pleasure to work with him i will not be going back to barrington More

by mike@bostonfishmkt.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our service and sales department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

November 30, 2025

Dealership Rating
Employee Rating

Gil is the best bar none John in service is also great the young man who detailed my gwagon is lights out the staff is fabulous the best 100 percent 👑 kings of Mercedes 👑 More

by MICHAELORAPISARDA
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

November 28, 2025

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Employee Rating

Very good service. I was helped very quickly. He is very good. Thank you for the great service. I had a flat tire and was helped More

by POLLYRICHTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our service and sales department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

November 19, 2025

Dealership Rating
Employee Rating

John kept me advised of my service, and made the deadline I personally needed. I was leaving to drive out of state and needed my car on a certain date.. John and the team met this and I was very pleased with More

by dhbrickman67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link

Dec 02, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our service and sales department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

October 15, 2025

Dealership Rating
Employee Rating

Good timely service, nice people, easy to make an appoinment. Clean facility, free car washes. More

by GUTNIKILYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenny Ruiz, Nansy Velev

September 11, 2025

Dealership Rating
Employee Rating

Great service with all individual that I gave 5 stars! All extremely professional and truly cared to make me a happy customer. More

by WADDIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Mulhern, Nansy Velev

Sep 16, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our service and sales department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

August 22, 2025

Dealership Rating
Employee Rating

Service quality was fine but I am tied of being upsold for maintenance far from being due (e.g. 12 months out) or not at all according to the owner's manual.. More

by GARY@BARKOV.US
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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