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John Morsy
120 Reviews
Dealership Experience
2 yrs, 2 mos
Industry Experience
33 yrs, 10 mos
120 Reviews
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120 Reviews of John Morsy
September 11, 2025
Great service with all individual that I gave 5 stars! All extremely professional and truly cared to make me a happy customer. All extremely professional and truly cared to make me a happy customer. More
by WADDIS
Verified CustomerOther Employees Tagged: Ryan Mulhern, Nansy Velev
August 22, 2025
Service quality was fine but I am tied of being upsold for maintenance far from being due (e.g. 12 months out) or not at all according to the owner's manual.. for maintenance far from being due (e.g. 12 months out) or not at all according to the owner's manual.. More
by GARY@BARKOV.US
July 16, 2025
Always very friendly and professional. They make it easy and the work is great and on time! They make it easy and the work is great and on time! More
by JERRY@LIPLAWFIRM.COM
Other Employees Tagged: Tom Lood, Eddie Garcia, Ken Dunaway, Cindi Link, Ryan Mulhern
June 28, 2025
Thecrequired service was done in a timely maner and all necessary services were performed to satistaction necessary services were performed to satistaction More
by IGG1484
Other Employees Tagged: Eddie Garcia
June 27, 2025
the worst service in chicago, Everyone seems to be busy with something, but no one does anything. I ordered a copy of my car key. Three days later I came to pick it up. But their programmer is sleeping at with something, but no one does anything. I ordered a copy of my car key. Three days later I came to pick it up. But their programmer is sleeping at home. In short, I lost my time. And they didn't want to return my money. Well, of course, after I asked to talk to the manager, they returned the money. And the manager didn't even come out of his bunker. And didn't apologize. So before you go there, think about it. More
by ceyhun.ibadov
June 18, 2025
First this dealership sold me my car and then they provided excellent service. I love the fact that they wash my car after service and before they return it to me. provided excellent service. I love the fact that they wash my car after service and before they return it to me. More
by harper.chuck
Other Employees Tagged: Tom Lood, Eddie Garcia, Ken Dunaway, Cindi Link, Ethan Andersen, Aldo Cordova, Alexander Montoya, Samantha Lewis , Eduardo Garcia Ortiz
June 09, 2025
I have nothing negative to say about John Morsy—he has been very helpful and understanding throughout the process. However, I would not feel comfortable recommending the dealership at this time. My car been very helpful and understanding throughout the process. However, I would not feel comfortable recommending the dealership at this time. My car has been at the dealership for several weeks, and unfortunately, the original issue remains unresolved. It began with a repair to the sunroof, which had rarely been used but had already failed. Since that repair, I’ve experienced a persistent rattling noise from the headliner that has not been fixed. I was told this noise is "normal" and comparable to other vehicles, but if that’s truly the case, it raises serious concerns about the quality standards of Mercedes-Benz. If a vehicle begins rattling after just three years of ownership, it’s hard to justify considering it a luxury brand. More
by jolart
May 31, 2025
John Morsy was an absolute pleasure to work with. He made me feel as though I was his only priority. I definitely will be dealing with John again! He made me feel as though I was his only priority. I definitely will be dealing with John again! More
by NBS24
Other Employees Tagged: Bob Ruscitti
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