Nansy Velev
Nansy Velev at Autohaus on Edens

Nansy Velev

Greeter

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

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5.0
12 Reviews
5.0

12 Reviews

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12 Reviews of Nansy Velev

September 14, 2026

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Employee Rating

Tom always goes above and beyond, which makes the car maintenance task as smooth as possible. His communication from start to finish is always on point and easy to understand what needs to be done for my More

by Hina Ahad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 16, 2026

Dealership Rating
Employee Rating

There are any number of Mercedes Benz dealers to go to, what sets Autohaus apart from the rest is the team. They are why I always come back! More

by richbroker79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link, Rob Debosko, Ryan Mulhern , Albert Mondello

Jul 20, 2026

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

July 06, 2026

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Employee Rating

Ryan is a great communicator, responsive, honest and gets my car back to me quickly. More

by ASHLEYANDJERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2026

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

May 27, 2026

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Employee Rating

Great team always available to talk to and give you good advice. The team of people are why I continue to go to Autohaus More

by daphne
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 02, 2026

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

May 22, 2026

Dealership Rating
Employee Rating

Tom and the service manager were really nice and honored a coupon for me from a different dealership. I really appreciated your help. Thomas is always friendly, and his communication is amazing More

by NATY137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood, Cindi Link

Jun 02, 2026

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

March 04, 2026

Dealership Rating
Employee Rating

The entire staff from the greeter to Ryan and top notch and always a pleasure to work with! More

by richbroker79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 25, 2025

Dealership Rating
Employee Rating

Ryan is a trusted advisor and always goes above and beyond to ensure all three of our car’s maintenance is kept on track and helps with our crazy schedules. We are grateful to have his as our advisor. More

by AGIGLIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our service and sales department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

Jan 05, 2026

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our service and sales department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

October 31, 2025

Dealership Rating
Employee Rating

The staff are the best. They always welcome me in with a smile, respect, and professionalism. Tom Lood especially always takes great care of me. He's always giving me hon More

by robino1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood, Jenny Ruiz

Nov 06, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our service and sales department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

October 15, 2025

Dealership Rating
Employee Rating

Good timely service, nice people, easy to make an appoinment. Clean facility, free car washes. More

by GUTNIKILYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenny Ruiz , John Morsy

September 15, 2025

Dealership Rating
Employee Rating

The service department at Autohaus on Edens is great, Ken, Ryan, Cindi, Nancy are consistently wonderful and thorough. Great expertise and always trustworthy, More

by FLOYD.MANDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our service and sales department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

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