John NeSmith

The service department at Toyota Vallejo is great! They communicate well with their customers and are very knowledgeable. I would highly recommend family and friends to this location! They communicate well with their customers and are very knowledgeable. I would highly recommend family and friends to this location! More

by RYANKASUNCION1 Verified Customer Verified Customer

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It’s a new experience for me with Toyota, but those guys really professional and I’m very happy with them! really professional and I’m very happy with them! More

by rozafaconstruction Verified Customer Verified Customer

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The service is friendly and timely. I really Appreciate the Lyft rides home and back I really Appreciate the Lyft rides home and back More

by cope7 Verified Customer Verified Customer

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I commend John Nesmith for his professionalism, his people's skills and was able to give me a reasonable cost for the repair. As always, Toyota Vallejo delivers what is expected from them. Kudos! people's skills and was able to give me a reasonable cost for the repair. As always, Toyota Vallejo delivers what is expected from them. Kudos! More

by ivyaguilar Verified Customer Verified Customer

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As Always the service was great and workers were polite. The Vehicle service was completed when promised. The Vehicle service was completed when promised. More

by p Verified Customer Verified Customer

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For the most part always kind friendly staff and great work. Definitely bring my car here again work. Definitely bring my car here again More

by rainrc77 Verified Customer Verified Customer

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Excellent customer service especially John Nesmith and Jay Valdez went out of their way to assist Jay Valdez went out of their way to assist More

by BALISIJR Verified Customer Verified Customer

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We always get prompt and honest service. We look forward to buying our next hybrid Prius from your dealership. We look forward to buying our next hybrid Prius from your dealership. More

by jrae711 Verified Customer Verified Customer

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Toyota Vallejo is our go to dealership & service department. They have always been reliable, courteous, giving us good service & advice. The only area I could see that needed an improvement was t department. They have always been reliable, courteous, giving us good service & advice. The only area I could see that needed an improvement was the fact that they didn’t have the proper size tire needed for my Prius Prime in stock. It had to be ordered & put on the vehicle the next day. One would think to be better organized that you could always have at least 2 tires in stock so when a customer comes in with a flat tire it can be replaced immediately and still order the same number of tires used, be it 1 or 2, to replace your in stock supply & be ready for the next catastrophe. As it was, you had to order a Lyft driver to come pick me up & take home & then the following day you had to again order a Lyft driver to pick me up to get me back to the dealership to pick up my car. It seems to me to be a waste of a good deal of time & your money. Also, I’d like to question the quality of those tires for the Prius Prime. The tire that went flat and/or was obliterated was only 1 1/2 years old. Not to mention that I had just had my vehicle in the week before for its routine maintenance care. Apparently the tires looked just fine at that time. Thank you for giving me the opportunity to air my concerns. More

by elainemq Verified Customer Verified Customer

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Service Writer John Nesmith was very courteous, helpful and quick in handling the servicing of my vehicle. and quick in handling the servicing of my vehicle. More

by TMSIAN Verified Customer Verified Customer

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