Virgil Nathanel

Since I was waiting in the dealership waiting room, and I had exclusively dealt with Virgil, it would have been nice if Virgil had informed me that he was leaving for the day and Chris would be handling my a had exclusively dealt with Virgil, it would have been nice if Virgil had informed me that he was leaving for the day and Chris would be handling my account. Chris was so pleasant to work with and apologetic for the length of time for the work. I look forward to working with chris ( if needed, it’s a Toyota after all) in the future More

by djfewins Verified Customer Verified Customer

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The guys are always very helpful and kind. I showed up late in the day with a dead battery. They replaced it and I was on my way the same day. I showed up late in the day with a dead battery. They replaced it and I was on my way the same day. More

by Athena Verified Customer Verified Customer

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John Nesmith was great in helping with my GR Corolla repair! All the service staff are welcoming, kind, and helpful! John was very accommodating as I had to stay onsite for the repair. He offered me a r repair! All the service staff are welcoming, kind, and helpful! John was very accommodating as I had to stay onsite for the repair. He offered me a ride to and from a local city, to get lunch. Didn’t take him up on his offers, I walked to the local marketplace. He checked on me periodically with updates and his actions were genuine and sincere. I felt taken care of as a customer and another reason why I will continue to have my GR serviced at Toyota of Vallejo. I’m very happy that I purchased my car there as well!! Thank you! More

by estebanflores8 Verified Customer Verified Customer

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Virgil Nathaniel is the BEST service rep at that location. He's always attentative to my service needs and is very prompt in returning my calls. I drive from Sacramento to have my car serviced at location. He's always attentative to my service needs and is very prompt in returning my calls. I drive from Sacramento to have my car serviced at the Toyota Vallejo because I trust Virgil and I know I will be taken care of! More

by mzznita2u Verified Customer Verified Customer

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Service Department was very friendly and courteous upon arrival. Service was excellent and the service personnel was professional and helpful. I recommend Vallejo Toyota service center for their quick and arrival. Service was excellent and the service personnel was professional and helpful. I recommend Vallejo Toyota service center for their quick and fast service. More

by lrmitchell0 Verified Customer Verified Customer

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You have a great crew, seem to be honest and genuine when it comes to dealing with the public day in and day out. I'm glad to deal with them, they're friendly too! it comes to dealing with the public day in and day out. I'm glad to deal with them, they're friendly too! More

by ellisblacksmith Verified Customer Verified Customer

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The service was good overall your service department was ok I run out of good words ok I run out of good words More

by kyarichlee Verified Customer Verified Customer

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When I left the dealership as I was driving, I got an indication that my fuel tank lid was open. Seem like that should be rudimentary for someone to check. I was very unhappy that the person left that le indication that my fuel tank lid was open. Seem like that should be rudimentary for someone to check. I was very unhappy that the person left that lead on clothes. What else did he not do. Now I was a little worried as to what else he didn't do properly. After talking with the manager, I did not realize that the hood release button was right next to the gas tank button therefore, I sincerely apologize for the negative comments that I made regarding Toyota service. This was probably an honest mistake that was done by the technician. More

by cjhardy Verified Customer Verified Customer

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The service center was great. They took my vehicle in and sent me home in an Uber. Picked me up several hours later and gave me my vehicle back. Everything went well and the staff They took my vehicle in and sent me home in an Uber. Picked me up several hours later and gave me my vehicle back. Everything went well and the staff was friendly and helpful. More

by mrstarfix Verified Customer Verified Customer

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Toyota Vallejo has always met or exceeded my expectations. The employees are always friendly and helpful. I've recommended family members and friends to buy and service their Toyota' s at Toyota expectations. The employees are always friendly and helpful. I've recommended family members and friends to buy and service their Toyota' s at Toyota Vallejo. More

by BABY_49ER Verified Customer Verified Customer

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