John Nelson
John Nelson at Jaguar Land Rover Schaumburg

John Nelson | Page 10

General Manager

Jaguar Land Rover Schaumburg

920 W Golf Rd
Schaumburg, IL 60194

5.0
187 Reviews
5.0

187 Reviews

Write a Review

Dealership Experience

15 yrs, 1 mo

187 Reviews of John Nelson

June 04, 2022

Dealership Rating

It is a clean and nice facility. Finance manager is great to work with. Service department can use improvement. When I called at first I was told the issue I had could not be fixed. More

by futons.07.gems
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Pavlik , Jacqueline Easley, Luis Guizar, Ronnie Robles

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 03, 2022

Dealership Rating
Employee Rating

Vonce was very good he is nice and helpful and he is a good salesman very professional More

by salamn2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vonce Isom, Hunter

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 02, 2022

Dealership Rating

Alex ALEX ALEX. YOU ARE THE BEST OF THE BEST. WORDS CAN'T EXPLAIN HOW I REALLY FEEL. HE WORKED DAY & NIGHT TO PLEASE US & I LOVE IT. I WAS ABLE TO GET MY D More

by SHACKLEFORD.TONJIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: ALEX ALVARADO, Luis Guizar

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 01, 2022

Dealership Rating
Employee Rating

The staff was phenomenal from the moment I entered the building. The salesman Vonce contacted me and told me he had the perfect car for me. I can in Gerald showed me all the bells and whistles, they both More

by Aishafitzgerald
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vonce Isom, Raul Tomsa, Gerald Triplett

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

May 21, 2022

Dealership Rating

Quick and reliable service. Salesmen profesional as well as finance department. Service department answered all my questions appropriate. More

by ROBERTO17
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruby Ilyayeva, Jason Palmer, Christopher Peterson

May 16, 2022

Dealership Rating
Employee Rating

Just some inexperience in the sakes dept. Lost a few days in purchase to delivery date. Luckily a Manager saved the day and used tge in-house delivery service to get the vehicle to me a littl More

by wlaisdell1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Gerhardt, Luis Guizar

April 10, 2022

Dealership Rating

They do not do what they say they will do. Lost all trust in service department. Look to get tour vehicle service somewhere else. We pay a lot for these vehicles to be treated like this More

by GTS
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Kaminski

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

April 09, 2022

Dealership Rating

Being in New York and purchasing a vehicle in Chicago without actually being there is not easy it's not easy however Schaumburg and the rep Darren Little did a great job in making me feel comfortable wit More

by acarrington
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Guizar, Darren Little

April 01, 2022

Dealership Rating
Employee Rating

Excellent, no pressure. Tom is great! Love my ride! Will definitely go back for my sons car. More

by MONYDDIAZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Licata

March 29, 2022

Dealership Rating

I would never buy another car from this deslership. More of a "used car lot" than a Land Rover desler. More

by rblaha01
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Vonce Isom, Raul Tomsa

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

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