John Ostlund | Page 29

It was a HOT day when we purchased our new Outback from Dean Team, served by John Hawkins. He was very friendly, courteous and knowledgeable. It was a pleasure working with him. He had a prior engagemen Dean Team, served by John Hawkins. He was very friendly, courteous and knowledgeable. It was a pleasure working with him. He had a prior engagement for the evening; John Ostlund did a fine job with the delivery. More

Helpful 0

Report | Print

John was great to work w/. He took his time to show me everything about the car. He was friendly, kind, and extremely helpful throughout and after the whole experiance. I would absolutly recommend him t everything about the car. He was friendly, kind, and extremely helpful throughout and after the whole experiance. I would absolutly recommend him to anyone looking to purchase a new or used vehicle. I also could not be happier w/ my new Golf TDI!!! More

Helpful 0

Report | Print

John was great! He sold us our first new car - Subaru WRX, and we love it! We went to the dealership with the "we're just looking attitude" and John greeted us. He gave us facts and specs on the car as WRX, and we love it! We went to the dealership with the "we're just looking attitude" and John greeted us. He gave us facts and specs on the car as well as many others and was very knowledgeable. We sat down to talk numbers and John made it very easy. The Dean Teams "lets talk numbers" form was very easy to understand. John worked with us and his team to make the car affordable, including giving us a great deal on our old WRX as a trade in. We will buy our next car from John and highly recommend him to our co-workers, networkers, friends, and family. Thanks John! More

Helpful 0

Report | Print

When we arrived on the lot, we were greeted and helped by finding the salesperson we were looking for. John Ostlund was the salesman we were looking for. John and Rick worked as a team, there was great team finding the salesperson we were looking for. John Ostlund was the salesman we were looking for. John and Rick worked as a team, there was great teamwork of the employees along with being friendly and answering all of my questions. More

Helpful 0

Report | Print

Rick Cody and Dave Liss were absolutely fantastic!! I made intital contact through the internet sales link and both Dave and Rick were very prompt to get back to me in a timely manner. Both Dave and Rick made intital contact through the internet sales link and both Dave and Rick were very prompt to get back to me in a timely manner. Both Dave and Rick were very helpful and didn't push me at all. John Ostlund helped me as well when Rick and Dave were unavailable. I think the Dean Team does a wonderful job dealing with customers over the internet. In the end, Rick handled my sale and went out of his way to complete the deal in a very seamless and transparent manner. There was no pressure like you see at many other dealerships. Overall, the best car buying experience I have had in a very long time. At delivery Rick took the time to explain all the features and did not appear rushed to get me out the door. Rick is very friendly and was extremely professional. I highly recommend doing business with Rick and the Dean Team!! More

Helpful 0

Report | Print

My wife and I visited this dealership several times, and purchased our new Forester there. The salesman, John Ostund, was so professional, knowlegeable and friendly we knew we'd be buying from him upon our purchased our new Forester there. The salesman, John Ostund, was so professional, knowlegeable and friendly we knew we'd be buying from him upon our first meeting. The entire shopping/buying process was the best experience we've ever had at a car dealership. We will most definitely recommend John Ostund, Dean Team and Subaru to our friends. I received a very nice email from the owner, as well, and that's a first. More

Helpful 0

Report | Print

The Ballwin Dean Team was the first dealer that contacted me after I put in a request to USAA's car buying service. So that's where I went to test drive the car I wanted - the 2012 Beetle. I stuck with them me after I put in a request to USAA's car buying service. So that's where I went to test drive the car I wanted - the 2012 Beetle. I stuck with them because of how impressed I was by my salesman, John Ostlund. He was so friendly and straight-forward and didn't pressure me at all which I really appreciated as a first-time new car buyer. He was easy to talk to and made it easy for me to stay in contact with him as he worked hard getting me the exact car I wanted for the price I wanted as quickly as possible. I also appreciated getting a really nice loaner to drive around while I waited! All the staff I came into contact with there was very friendly and the customer service was great. John's personality really won me over for the Ballwin Dean Team. I'd recommend him to anyone in the market for a new car! More

Helpful 0

Report | Print

David Liss Last week the other dealer who was in the David Liss Last week the other dealer who was in the final bidding for the new Passat failed to submit his bid in writing. I guess he did not thin David Liss Last week the other dealer who was in the final bidding for the new Passat failed to submit his bid in writing. I guess he did not think I was serious about ordering a new car, so by default you got the bid. It was his loss and your gain. I just wanted to tell you, that so far I have really enjoyed working with both you and John Ostlund. Your honesty, integrity and sincerity without being high pressured and given the run around, is a “plus” experience for a car buyer. On the 9th of November, I placed an order with John for that vehicle. I look forward to the completion and delivery of the vehicle. I would highly recommend your company, to anyone, seeking to purchase a new vehicle. Terry Knox More

Helpful 0

Report | Print

I have leased 3 cars from Dean Team Volkswagen and I couldn't be any happier with the sales, service or car. ALso, the finance department makes things very easy. Rick is great. I have also purchased a couldn't be any happier with the sales, service or car. ALso, the finance department makes things very easy. Rick is great. I have also purchased a Car from Dean Team Hyundai and they were great. I have always worked with Andy Miller but he is no longer at the VW dealership so I worked with John Osland who did a wonderful job. John, is a great sales person and gives customers excellent service. More

Helpful 0

Report | Print

My wife bought her car from John Ostlund at Dean Team Subaru and she got such a great deal that I went back and bought one, too. It is my wife's second Subaru and she loved her car so much that she conv Subaru and she got such a great deal that I went back and bought one, too. It is my wife's second Subaru and she loved her car so much that she convinced me to buy one. John did not pressure us at all and he worked with us to make sure that we bought the exact car that we wanted. Everyone that works at the Dean Team is helpful and friendly, and I highly recommend this dealership. More

Helpful 0

Report | Print