John Ostlund | Page 28

Awesome experience Mark McNulty and John Osland helped me purchase my car - both very helpful, very knowledgeable and pleasant to work with. I would highly recommend De Mark McNulty and John Osland helped me purchase my car - both very helpful, very knowledgeable and pleasant to work with. I would highly recommend Dean Team Subaru. More

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Excellent experience! We contacted Dean Team via their website with interest in a particular vehicle, a Subaru Forester. We were not called (as they promised not to on thei We contacted Dean Team via their website with interest in a particular vehicle, a Subaru Forester. We were not called (as they promised not to on their site) but rather, responded to via text which we found very convenient and low-pressure. From there we scheduled a test drive via email and someone called us to confirm a day or two before. When we arrived, the vehicle was pulled up to the front, ready for us to take for a spin. We had our two month old baby with us and we're able to install his car seat so we could all go together which was much appreciated. Our sales associate, John Ostlund, took us through as many features as our fussy baby would let him and didn't seem annoyed or flustered at all. He did a great job explaining as much as he could without making us feel like we were any trouble. Now, we did come in as a part of their friends and family/VIP program so it may have been assumed we would most likely make a purchase... and they would be right unless something had gone horribly wrong... But I could see elsewhere in the showroom everyone were treated very nicely regardless of that. Service and experience seemed to be very important to them and made us happy to have come here rather than have gone elsewhere. Dustin Westhoff helped finish the process out in financing and was equally wonderful to work with. In all, we were very happy with our decision to visit and buy from Dean Team. Wonderful experience! More

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Excellent Experience The normal "gamesmanship" was very low key. The salesman were attentive and very responsive. Their knowledge of the SUV was extremely good; they wer The normal "gamesmanship" was very low key. The salesman were attentive and very responsive. Their knowledge of the SUV was extremely good; they were able to communicate well and they understood my needs. Paperwork was handled with a minimal of effort; the SUV was promptly prepped even though it had just arrived. The Dean Team is truly outstanding! More

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The totally pleasant experience from beginning to end. John Ostlund is a patient, smart, fine young man. He made our car buying experience a pleasure. He explained things in a clear way. Highly recommend h John Ostlund is a patient, smart, fine young man. He made our car buying experience a pleasure. He explained things in a clear way. Highly recommend him. More

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no hassle great people to deal with very easy to work with, John Ostlund was great he was able to answer all of my qestions and gave me price that I felt was no hassle and very fair ,th very easy to work with, John Ostlund was great he was able to answer all of my qestions and gave me price that I felt was no hassle and very fair ,the best car buying exp. ever! More

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Fantastic experience Easiest car buying experience ever! John was informative, super friendly and very prompt at returning my emails and phone calls. Had everything read Easiest car buying experience ever! John was informative, super friendly and very prompt at returning my emails and phone calls. Had everything ready for me to test drive and once we decided on the car made sure the paperwork was ready in no time. I would go back to this dealership again with no hesitation. More

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No Hastle/No Pressure Unlike other car dealers and dealerships I have dealt with in the past, I found that Dean Team Subaru in Ballwin was the best yet. My sales guy John O Unlike other car dealers and dealerships I have dealt with in the past, I found that Dean Team Subaru in Ballwin was the best yet. My sales guy John Ostlund was attentive, helpful, reassuring and honest with me every step of the way. Through my test drives, all my emails and phone calls with questions, to ordering my vehicle and signing the paperwork he was happy to help and didn't make me feel dumb, or pressured in any way. Dustin Westhoff was a delight to work with on the financial part. Also a bit of a Dave Matthews Fan so that made me happy (41 payments). :) Dustin helped me understand the leasing process and that I was making a good decision, and again, no pressure and no fancy terms or lingo that was above me. He answered all my questions and was very reassuring. John and Dustin made me feel very comfortable and relaxed through the entire car leasing process. I would recommend them to anyone looking for a Subaru and although I got the Cross Trek and I LOVE IT, the loaner vehicle I had for 2 weeks, the loaded Outback is a HIGH recommendation. :) More

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John Ostlund is great to work with! This was the easiest car I have ever leased.! John was knowledgeable, efficient and wonderful to work with. I would recommend this dealership if you a This was the easiest car I have ever leased.! John was knowledgeable, efficient and wonderful to work with. I would recommend this dealership if you are looking to lease or buy. More

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Hassle free A very pleasant experience. John knew a lot about the cars and was able to answer all of my questions. Very low pressure car buying experience. The d A very pleasant experience. John knew a lot about the cars and was able to answer all of my questions. Very low pressure car buying experience. The dealership had exactly the car that I wanted. More

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Great experience; Listened to exactly what I wanted. This is the first brand new car I have ever bought. John saw that I knew exactly what I wanted, (which was not your typical on-the-lot car, a manual This is the first brand new car I have ever bought. John saw that I knew exactly what I wanted, (which was not your typical on-the-lot car, a manual transmission base Impreza). He went right to work and was able to find a car that met the criteria, given that they didn't happen to have one on the lot. He didn't waste time trying to steer me towards something there that I didn't want. The dealer transfer was super-quick and hassle free. The finance process was also straight forward and no trouble at all. Thanks again! More

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