John Ostlund | Page 30

Won my Subaru Business For Life This was the most pleasant car purchase experience of my life. The team was unified in one mission, to make the car buying process painless. At no p This was the most pleasant car purchase experience of my life. The team was unified in one mission, to make the car buying process painless. At no point did I feel like I was being pressured to by additional packages or higher trim levels, which has been common place for me at other dealers. I felt great about the car, process and value driving off the lot. I'll be back. More

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Great Experience!! We just purchased our fourth pre owned car from the Dean Team. We worked with John Ostlund for the second time and he made it such a stress free proc We just purchased our fourth pre owned car from the Dean Team. We worked with John Ostlund for the second time and he made it such a stress free process! Between John and Phillip Dean, we were able to get the car we wanted at a great price. Thanks Dean Team! More

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Purchased a 2015 Forester 2.5i Premium We did a lot of research and drove 5 small SUVs.. The Forester had all the technology we wanted out of all vehicles driven. Pete and John were great We did a lot of research and drove 5 small SUVs.. The Forester had all the technology we wanted out of all vehicles driven. Pete and John were great to work with when purchasing this vehicle. We used AAA Buying Service to get a price less than MRSP and the Dean Team had the lowest price. We were very happy with the Dean Team. CindyS More

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Purchasing a 2015 Subaru Forester 2.5i Limited My experience with the Dean Team Subaru was great. Coming into the dealership I knew approximately what I was going to have to pay for a 2015 Subaru F My experience with the Dean Team Subaru was great. Coming into the dealership I knew approximately what I was going to have to pay for a 2015 Subaru Forester 2.5i Limited because of my Internet research work and the productive phone calls with John Ostlund. After test driving a Honda CR-V and a Ford Escape we arrived unannounced at the Dean Team just as John was about to leave the premises. He turned us over to Mark McNulty who rode with us on a test drive and answered all our questions and then some. To shorten the story, we made the deal with Mark and eventually we drove off the lot with our new car all cleaned up by the service guys. And because Mark had set up the hands-free Bluetooth for us, I was able to receive several calls on the way home. More

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Great experience John O. at the dean team subaru in Ballwin provided outstanding customer and made buying a new subaru easy and hassle free. I love my new subaru! John O. at the dean team subaru in Ballwin provided outstanding customer and made buying a new subaru easy and hassle free. I love my new subaru! More

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Excellent service The overall service was very good. John Ostlund was helpful, timely and answered all of my questions and concerns during the purchase of my Subaru O The overall service was very good. John Ostlund was helpful, timely and answered all of my questions and concerns during the purchase of my Subaru Outback. More

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Awesome Purchasing experience John Ostlund , was very nice and professional,, very patient and was cordial at all times. He was very knowledgable and we were never rushed or pres John Ostlund , was very nice and professional,, very patient and was cordial at all times. He was very knowledgable and we were never rushed or pressured and John guided as well in decision making. We bought a Subaru Impressa, loved the color and the make. And would definitely recommend John Ostlund to our friends. Thank you Vijaya More

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No hassles, customer centric dealership. Awesome experience. My wife and I picked up our new 2015 Subaru outback yesterday.Our sales person John Ostlund was extremely careful and patient fielding all of our que My wife and I picked up our new 2015 Subaru outback yesterday.Our sales person John Ostlund was extremely careful and patient fielding all of our questions about the vehicles operation. He was that way when we 1st walked into Dick Dean dealership two and a half months ago not quite sure what we were looking for. He reviewed each model with all the available options and we did several test rides. We finally opted for the outback and then reviewed each available option and only chose those that were within our budget. John never pressured us into anything. Also we had reviewed on line what our trade in would be worth and Dick Dean was spot on with the offer. There was never any haggling or gamesmanship. Totally awesome experience all the way around. More

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Excellent Customer Service My wife and I had the best car buying experience yet. John Ostlund was very professional and great at being very up front about options, but never pu My wife and I had the best car buying experience yet. John Ostlund was very professional and great at being very up front about options, but never pushy. We related personally with having small children as well so the car buying experience went into a personal relationship as well. We highly recommend this dealership and John as well. Fast, easy to work with, and never felt any pressure which all are unheard of anywhere else. John was a very genuine guy and cared about what we were doing and wanting to accomplish. Couldn't have been more satisfied with our experience!! More

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Excellent experience If you want honest and great service see John at Dean Team Subaru. Thanks for being friendly, knowledgeable, and patient without being pushy. John h If you want honest and great service see John at Dean Team Subaru. Thanks for being friendly, knowledgeable, and patient without being pushy. John has now sold us 2 great vehicles. An Outback in 2014 and a 2015 Legacy yesterday. Again, a great experience. More

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