John Phillips | Page 9

Second Go Around This is my second Audi from Morong. Dealing with John Philips in sales and Dave in finance was an overall very informative, pleasant, no pressure exp This is my second Audi from Morong. Dealing with John Philips in sales and Dave in finance was an overall very informative, pleasant, no pressure experience. Purchasing a car is a big deal as far as I'm concerned and I have had nothing but excellent customer care from this company. I am overall very pleased with the entire experience. More

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Excellent service. A bit pricey but worth it Very pleased with the car so far. John was an excellent salesperson and explained all the details of the car which was very helpful. We're very happy Very pleased with the car so far. John was an excellent salesperson and explained all the details of the car which was very helpful. We're very happy with our purchase. We would recommend this dealer and John to anyone. More

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A fine car buying experience At every turn, a fine car buying experience. No pressure, multiple opportunities to drive the model we were interested in, ample time to think through At every turn, a fine car buying experience. No pressure, multiple opportunities to drive the model we were interested in, ample time to think through options. Once we made a choice, John Phillips and his team located exactly what we ordered. The financial offer was fair and acceptable from the start. Working through the financial details with David Hellin was also completely comfortable. In all, the usual concerns associated with buying a new car were totally absent. More

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Great Purchasing Experience I worked with John Phillips and it was a great experience. No one there was pushy and they were very knowledgable about the cars. They gave a good dea I worked with John Phillips and it was a great experience. No one there was pushy and they were very knowledgable about the cars. They gave a good deal on a great car and I'm happy with my purchase. Jake was great too and was very helpful finding a good deal for an extended warranty! More

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Lifelong parnership I’ve been a customer at Morong for over 30 years and with each experience I am reminded why I keep going back. The level of customer service really ca I’ve been a customer at Morong for over 30 years and with each experience I am reminded why I keep going back. The level of customer service really can be summarized as a partnership that can last a lifetime. The salesstaff, I’ve been working with (John P) on several of my last purchases, is very knowledgeable and extremely helpful. More

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Very Positive Very positive experience with this dealership and the sales personal with whom We dealt. Would recommend all personal we met and talked with, even the Very positive experience with this dealership and the sales personal with whom We dealt. Would recommend all personal we met and talked with, even the owner!!! More

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Car shopping should be fun! I stopped into Morong to get some information on both the Audi Q5 and Q7. I was greeted by John Phillips who gave an excellent run down of both. Two I stopped into Morong to get some information on both the Audi Q5 and Q7. I was greeted by John Phillips who gave an excellent run down of both. Two weeks later I owned a beautiful Q5. John took plenty of time to explain all of the features of the vehicle, got me set up with my iphone for both bluetooth and apple play and has been readily available by phone with any other questions that have come up since. The whole process was seamless and fun! More

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Easy Experience I was greeted by John Phillips after two minutes of stepping foot in the dealership. He immediately offered refreshment as we sat at his desk to discu I was greeted by John Phillips after two minutes of stepping foot in the dealership. He immediately offered refreshment as we sat at his desk to discuss my options. Once he figured out that I was looking at a Jetta we discussed the different models, and what was important to me in buying or leasing a vehicle from them. I was able to test drive 2 cars outrightly with him, a 2017 model and a 2018. He explained the differences and benefits in each car as I test drove. When we went back to his office we both had a better understanding of what I didn't want, so he began to offer different options in concerns with leasing/buying all the way down to interior color. He then took me to look at one last car on the lot, and before I even got in the drivers seat I knew that was the one I wanted!! I drove that one for a longer drive, and when we returned to his desk we began to more seriously discuss details. 3 days went by for me to think about it, and after a few phone calls back and forth, he was able to offer me an incredible deal, even matching the price for the same vehicle at a different dealership. The day I went in to lease the car, there was an intense snow storm and as a customer it was nice that he was willing to come in just to seal the deal as he knew I was in a time constraint of heading back to college in Connecticut the following day. It was a pleasure working with John Phillips and I would absolutely recommend he, and the dealership to anyone looking to buy or lease a new car. Thank you!! More

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Mazda CX5 #2 I had been very happy with my first Mazda CX 5, which was almost 5 years old. I was not planning to purchase a new car at this time, but found a 2017 I had been very happy with my first Mazda CX 5, which was almost 5 years old. I was not planning to purchase a new car at this time, but found a 2017 CX 5 that was exactly what I wanted. Evan Manocal made it happen. Evan was very easy to work with, he was not a high pressure sales person. He was very good at showing me the features of the car and letting me test drive a new CX5. He came close to the total price that I wanted to spend after going to the sales manager many times. John Philips was the sales person who finished up the paperwork and delivery. He was very helpful when there was a roof rack issue and helped me to solve the problem. I have been happy with the Morong service department with my old Mazda, which was a factor when l looked at Mazdas at other dealerships. More

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Best car buying experience ever - by far! I’ve bought numerous cars from a variety of dealerships in southern Maine, and none of my car buying experiences have come close to this experience it I’ve bought numerous cars from a variety of dealerships in southern Maine, and none of my car buying experiences have come close to this experience it was honestly that good. I walked into the dealership knowing the exact car I wanted, how much I wanted from my trade, and what my maximum monthly payment was. Every single criteria was met - I got more for my trade, my monthly payment is below my target, and I drove off the lot in the exact car I wanted. I was treated with respect throughout every aspect of the process. It doesn’t get better than that. More

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