John Powell | Page 9

Great customer service! Always get a fair deal when working with Koons Annapolis I strongly recommend this Dealership Always get a fair deal when working with Koons Annapolis I strongly recommend this Dealership More

by ACMECRAB Verified Customer Verified Customer

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Continue to patronize this dealership solely due to my experience dealing with John Powell both as a salesman and now as a manager. experience dealing with John Powell both as a salesman and now as a manager. More

by BUD1DOM Verified Customer Verified Customer

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Super easy leasing experience at Koons and Charlita was very knowledgeable. Process was quick and convenient. very knowledgeable. Process was quick and convenient. More

by CD Verified Customer Verified Customer

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Everything was good, care of my needs. everything was great and efficient.. thank you. have a good day. everything was great and efficient.. thank you. have a good day. More

by V.MALONE Verified Customer Verified Customer

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Koons Ford is a great place to service your car. I know I can trust them to keep me on the road I know I can trust them to keep me on the road More

by JOHN.24FIT Verified Customer Verified Customer

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All went out of their way to make the whole experience easy, quick and for our benefit. easy, quick and for our benefit. More

by SRPEANUT1 Verified Customer Verified Customer

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The worst car buying experience in my life. Koons should be shut down. False advertising and don’t honor internet pricing. Koons should be shut down. False advertising and don’t honor internet pricing. More

by Ck21032 Verified Customer Verified Customer

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The dealership does provide great service with Mr. Tolliver, however I feel that I was not afforded exception finance or giving information and the return policy of the vehicle I purchase. I am 6'5" Tolliver, however I feel that I was not afforded exception finance or giving information and the return policy of the vehicle I purchase. I am 6'5" and size 14 shoes. The gas pedal and brake pedal because of the space under the dash did not allow smooth transferring of going from the gas to the break pedal. I expedient's three plus near accident in try in to stop the car at lights and on the high way (very dangers). I called back and took the car to see if I could move up to the Expedition that does have the spacing for my feet less than one week with 406 miles. I was not given the chance to return the car purchase the Expedition. I was not informed at the tine of purchase on the grace time. I was not happy that I was offered only 45 K when 7 day ago I paid over 63K for the car. Especially since I was looking to purchase a larger vehicle. I had been a loyal Ford customer since 1999. My wife has a Maverick on order, but is now thinking of not purchasing the truck. I felt more could and should have been done. More

by clarke1906 Verified Customer Verified Customer

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Ordered a 2023 Ford Mustang Mach E with this dealer and had a great experience. had a great experience. More

by SRMD2023 Verified Customer Verified Customer

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Charlita did a great job from start to finish with the build of my truck. Thank you so much! build of my truck. Thank you so much! More

by jeffbruso Verified Customer Verified Customer

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